Responsive image
博碩士論文 etd-0530106-131041 詳細資訊
Title page for etd-0530106-131041
論文名稱
Title
供應鏈產銷整合系統接受度之研究─以中鋼公司為例
A Study of Employee’s Acceptance on Supply Chain Management System - The case of China Steel Corporation.
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
114
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2006-05-09
繳交日期
Date of Submission
2006-05-30
關鍵字
Keywords
整合性科技接受模型、供應鏈管理系統、科技接受模型
Technology Acceptance Model, Unified Theory of Acceptance and Use of Technology, Supply Chain Management
統計
Statistics
本論文已被瀏覽 5879 次,被下載 0
The thesis/dissertation has been browsed 5879 times, has been downloaded 0 times.
中文摘要
面對經營環境變遷及產業全球化的衝擊,企業採取跨國經營與國際分工的
趨勢愈加明顯,隨著流程改造與資訊技術的發展,供應鏈管理逐漸被企業界認
為是創造競爭優勢的利器。因此未來企業的競爭態勢,不只是個別企業的競爭
力而已,更強調企業以更優勢的供應鏈來面對供應鏈與供應鏈的競爭。
中鋼公司主要競爭對手,韓國浦項鋼廠完成流程創新,導入供應鏈管理,
大陸寶鋼與日本新日鉄也進行供應鏈管理的建置工作,本公司擬藉著供應鏈產
銷整合系統的建置,加速提升競爭力。
本研究以「整合性科技接受模式」(UTAUT)為基礎,考量中鋼公司的特性
修訂部分量表,並針對業務相關的單位,採全面性的問卷調查,共獲得有效問
卷170 份,經利用因素分析、相關性分析及迴歸分析等方法,來探討員工對系
統的接受度。
主要結論包括:
一、員工對供應鏈產銷整合系統的接受度高。
二、影響接受度的因素可歸納為「效用性」、「支持性」、「簡易性」和「激
勵性」等四項,均對使用意願有正向之關係。且不同屬性員工對不同的因
素認知反應不一。
三、影響系統使用意願的因素主要是「效用性」、「支持性」等兩項;且「效
用性」對使用意願的影響力遠超過其他因素。
四、不同的控制變數會間接影響不同的構面對系統接受度之關係。
Abstract
Facing the change of administration environment and the impact of business globalization, it is getting clear that the trend of taking transnational administration and work allocation by firms. Developments in process reengineering and information technology result that Supply Chain Management(SCM) offers an excellent approach for firms to create higher competitiveness. So, in the emerging supply chain versus supply chain competitive environment, the ultimate success of the individual businesses will depend not only on the advantage in competitiveness they posses, but on management’s ability to enhance powerful SCM system.
Posco, CSC’s main competitor, in Korea has implemented process innovation and SCM system recently. Both NSC in Japan and Boa Steel in mainland China are establishing SCM system. CSC also establishes SCM system now to accelerate the promotion of his productivity.
Based on “the Unified Theory of Acceptance and Use of Technology”(known as UTAUT), this study considered the property of CSC and applied existing measurement scale with some modifications. Totally, 170 samples were collected from the department related to SCM system. In this study, we analyzed the employee’s acceptance by means of Factor Analysis, Correlation Analysis and Multiple Linear Regression.
The major conclusions derived from this research are:
1.The employee’s acceptance of SCM system is high.
2.There are 4 key factors: Usefulness, Supporting, Ease of Use, and Incentives, which are extracted from this study significantly and positively related to employee’s behavior intention.
3.Usefulness and Supporting both influence employee’s behavior intention significantly. Moreover,Usefulness is the most important factor of all.
4.Different control variables influence employee’s acceptance indirectly on each dimension.
目次 Table of Contents
第一章 緒論-----------------------------------1
第一節 研究背景與動機-----------------------1
第二節 研究目的-----------------------------2
第三節 研究對象-----------------------------2
第四節 研究流程-----------------------------3
第五節 論文架構-----------------------------5
第二章 文獻探討-------------------------------7
第一節 供應鏈管理系統-----------------------7
第二節 中鋼的SCM供應鏈產銷整合系統---------15
第三節 科技接受模式------------------------23
第三章 研究方法------------------------------37
第一節 研究架構----------------------------37
第二節 研究構面操作性定義與衡量------------38
第三節 量表設計----------------------------41
第四節 量表測試----------------------------42
第五節 問卷調查----------------------------50
第六節 資料處理----------------------------51
第七節 統計分析----------------------------53
第四章 資料分析與討論------------------------56
第一節 基本資料分析------------------------56
第二節 信度與因素分析----------------------57
第三節 個人屬性變項在不同構面的差異性分析--65
第四節 相關性分析--------------------------73
第五節 路徑分析----------------------------75
第六節 控制變數的影響----------------------78
第五章 研究結果與建議------------------------89
第一節 研究結果----------------------------89
第二節 建議--------------------------------93
參考文獻-------------------------------------95
附錄一 前測量表-----------------------------101
附錄二 正式問卷-----------------------------104
參考文獻 References
中文部份
1.王立志,系統化運籌與供應鏈管理,滄海書局,1999。
2.吳萬益、林清河,企業研究方法,華泰圖書出版公司,2002。
3.林震岩,多變量分析,智勝書局,2006。
4.利豐研究中心編著,供應鏈管理:利豐集團的實踐經驗,香港三聯書店,2004。
5.供應鏈管理研究報告,ARC遠擎管理顧問股份有限公司,2002。
6.周致中(2003),網路報稅混合式資訊科技接受模式之研究,中正大學資訊管理研究所碩士論文。
7.侯君溥,供應鏈管理專題教材,1999。
8.洪明奇(2002),以科技接受模式探討供應鏈管理之採用,中正大學資訊管理研究所碩士論文。
9.張鴻昌(2004),員工對企業內部網路接受度之研究-以中鋼為例,中山大學企業管理研究所碩士論文。
10.邱皓政,量化研究與統計分析,五南圖書出版公司,2004。
11.黎漢林,供應鏈管理與決策,儒林圖書出版公司,2004
12.黃惠民、謝志光、楊伯中編著,物料管理與供應鏈導論,滄海書局,2004。
13.郭倉義譯,作業管理,第九版,新陸書局,2001。
14.陳銘崑、吳忠敏、傅新彬譯,Sunil Chopra Peter Meindl著,台灣培生教育出版公司,2002。
15.陳琇玲譯,Shoshanah Cohen、Joseph Roussel合著,供應鏈策略管理五大修練,Mc Graw Hill,2005。
16.賴宣名,全球供應鏈管理,ARC遠擎管理顧問公司,2002。
17.盧舜年、鄒坤霖,供應鏈管理的第一本書,商周出版,2002。
18.蔣光智(2000),高科技電子產業供應鏈管理系統之採用與應用,中山大學資訊管理研究所碩士論文。
19.蘇雄義、David Simchi-Levi Philip Kaminsky Edith Simchi-Levi,供應鏈之設計與管理,Mc Graw Hill,2005。
20.中鋼Posco訪察小組心得報告,2001。
21.中鋼供應鏈管理簡報資料,2004。
22.日本新日鐵供應鏈管理簡報資料,2002。
23.韓國浦項供應鏈管理簡報資料,2005。
24.Adexa供應鏈管理簡報資料,2002。
25.Broner(Aspen Tech)供應鏈管理簡報資料,2001。
26.i2供應鏈管理簡報資料,2002。
27.SAP公司供應鏈管理軟體(APO)資料,2002。

英文部份
1.Adams, D.A., R.R.Nelson & P.A.Todd (1992), Perceived usefulness, ease of use, and usage of information technology: A replication. MIS Quarterly, 16,227-250.
2.Agarwal, R. & J.Prasad (1997), The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies. Decision Sciences, 28, 557-582.
3.Agarwal & J. Prasad(1998),A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology, Information Systems Research, 9(2), pp. 204-215.
4.Agarwal & J. Prasad(1999) ,Are lndividual Differences Germane to the Acceptance of New Information Technolgies?, Decision Sciences, 30(2), pp. 361-391.
5.Ajzen, I. (1991), The theory of planned behavior. Organ. Behavior and Human Decision Processes. 50, 179-211.
6.Chen, L.D., M.L. Gillenson & D.L. Sherrell (2002), Enticing online consumers: an extended technology acceptance perspective. Information & Management 39, 705-719.
7.Cooper,M.C.,Lambert,D.M. & Pagh,J.D.,"Supply Chain Management :Implementation Issues and Research Opportunities",1998,The International Journal of Logistics Management,9(2),P1-19.
8.Davis, F.D. (1986), A technology acceptance model for empirically testing new end-user information system: theory and results. Ph.D. dissertation, MIT Sloan School of management, Cambridge, MA.
9.Davis, F.D. (1989), Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13,319-340.
10.Davis, F.D., R.P. Bagozzi & P.R. Warshaw (1989), User acceptance of computer technology: a comparison of two theoretical models. Management Science, 35, 982-1003.
11.Davis, F.D., R.P. Bagozzi & P.R. Warshaw (1992), Extrinsic and intrinsic motivation to computers in workplace. J. Applied Social Psychology. 22, 1111-1132.
12. Turbide,Dave, The Many Faces Of APS,June,1998,APS report,P12-17。
13. Turbide,David A.,1999 Buyers' Guide To APS Systems, Aug,1999,APSreport,P8-15。
14.Dishaw, Mark T. & D.M.Strong (1999), Extending the technology acceptance model with task-technology fit constructs. Information & Management, 36, 9-21..
15. Lambert,Douglas M. & Martha C. Cooper,Issues In Supply Chain Management,2000, Industrial Marketing Management,29,P65-83。
16.Fishbein, M.& I. Ajzen(1975), Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. Addison-Wesley, Reading, MA.
17.Grover, V. An Empirical Derived Model for the Adoption ofCustomer-based IOS, Decision Science, 24(3), 1993, pp.603-640.
18.Grover, V. & M. Goslar,The Initiation, Adoption, and Implementation of Telecommunications Technologies In U.S. Organization,Journal of Management Information Systems, 10(1), Summer 1993, pp.141-163.
19.Grover, V., M. Goslar & A. Segars,Adopters of Telecommunications Initiatives: A Profile of Progressive US Corporations,International Journal of Information Management, 15(1), 1995, pp.33-46.
20.Houliham, J., Supply Chain Management, Proceedings of the 19th International Technical Conference of the British Production and Inventory Control Society, 1984, pp.101-110.
21.Forman,Howard & Susan K.Lippert (2005), Toward the development of an integrated model of technology, internalization within the supply, chain context, The International Journal of Logistics Management, Vol.16 ,No1 pp 4-27.
22.Igbaria, M.,Personal Computing Acceptance Factors In Small Firms:A Structural Equation Model . MIS Quarterly, 21(3), 1997, pp.279-305.
23.Igbaria, M., T. Guimaraes & G. Davis ,Testing Determinants of microcomputer
Usage via Structural Equation Model, Journal of Management Information Systems, 11(4), 1995, pp.87-114.
24.Igbaria M., J. Iivari & H. Maragahh (1995), Why do individuals use computer technology? A Finnish case study. Information & Management, 29, 227-238.
25.Yu ,Jieun ,Imsook Ha,Munkee Choi & Jaejeung Rho(2005), Extending the TAM for a t-commerce, Information & Management 42, 965-976
26.Joseph, Rolph & Ronald, Multivariate Data and Analysis with Reading, CA: MacMillan Publishing Company, 1989.
27.Mathieson, K. (1991), Predicting user intentions : Comparing the technology acceptance model with the theory of planned behavior, Information Systems Research. 2(3),173-191.
28.Moore, G.C.& I. Benbasat (1991), Development of an instrument to measure the perceptions of adopting an information technology innovation. Information Systems Research. 2, 192-222.
29. Nunnally, J. C., Psychometric theory(2nd ed). New York: MacGraw-Hill,1978.
30.Parasuraman, A. (2000), Technology Readiness Index (TRI): A Multiple-Item Scale to Measure Readiness to Embrace New Technologies. Journal of Service Research, V.2, No.4, May 2000.
31.Legris, Paul,John Ingham & Pierre Collerettel(2003),Why do people use information technology? A critical review of the technology acceptance model, Information & Management 40,191-204。
32.Segars, A.H. & V.Grover (1993), Re-examining perceived ease of use and usefulness: A confirmatory factor analysis. MIS Quarterly,17(4),517-525.
33.Sichel, D.E. (1997), The Computer Revolution: An Economic Perspective. The Brookings Institution, Washington, DC.
34.Hung, Shin-Yuan & Chia Ming Chang(2005),User acceptance of WAP services : test of competing theories, Computer Standards & Interfaces 27,359-370.
35.Simchi-Levi, D., P. Kaminsky & E. Simchi-Levi (1999),Designing and Managing the Supply Chain:Concepts, Strategies, and Cases, McGraw-Hill
36.Swanson, E.B.(1988), Information system implementation: Bridging the gap between design and utilization. Homewood, IL: Irwin. (Ref. from: Extrinsic and intrinsic motivation to use computers in workplace)
37.Szajna, B.(1996), Empirical evaluation of the revised technology acceptance model. Management Science, 42, 85-92.
38.Supply Chain Council,"SCOR Overview",1998,www.supply-chain.org
39.Taylor, S.& P.A. Todd (1995), Understanding Information Technology Usage: A Test of Competing Model. Information Systems Research, 6(2),144-176.
40.Venkatesh, V. & F.D.Davis (2000), A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies. Management Science, 46, 186-204.(TAM2)
41.Venkatesh, V. (2000), Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model. Information System Research, 11-4, 342-365.
42.Venkatesh, V., M.G.Morris, G.B.Davis & F.D.Davis (2003), User Acceptance of Information Technology: Towar A Unified View. MIS Quarterly, 27, 425-478.
43.Malhotra Yogesh&Dennis Galletta(2005),A Multidimensional Commitment Model of Volitional Systems Adoption and Usage Behavior. Journal of Management Information Systems Summer Vol.22,No1,pp117-151.
44.Zaltman, G. & P. Burger, "Marketing Research: Fundamentals and Dynamics", International Thomson Publishing, 1975.
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:校內校外均不公開 not available
開放時間 Available:
校內 Campus:永不公開 not available
校外 Off-campus:永不公開 not available

您的 IP(校外) 位址是 54.157.35.140
論文開放下載的時間是 校外不公開

Your IP address is 54.157.35.140
This thesis will be available to you on Indicate off-campus access is not available.

紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code