資訊科技的快速發展不僅衝擊產業外在的競爭環境，也對企業內部的經營管理產生重大的影響。隨著網路技術的成熟，愈來愈多的企業將網際網路（internet）的技術應用在企業內部，從而建構企業專屬的「內部網路」系統（intranet），以暢通內部資訊，並提供各種便捷服務及功能，進而降低成本、強化企業體質，確保競爭優勢。
值此資訊爆炸的時代，不論職場或是個人，終身學習都是必然的趨勢，而利用企業內部網路建構「線上學習」（e-Learning）提供多元化的學習管道，可以使知識的管理與學習獲得更加方便及有效率。在全球邁向資訊化、科技化及政府提倡終身學習、企業推廣產業興學、個人進修蔚為風尚的同時，在在顯示「線上學習」勢將成為劃時代的教育學習潮流。
然而從企業經營的角度來看，導入線上學習系統所費不貲，其成效值得關切。本研究以「整合性科技接受模型」（UTAUT）為基礎，從大型傳統產業的觀點驗證、修訂其量表，並採分層隨機取樣的方式對個案公司進行問卷調查，共獲得有效問卷180份。主要結論包括：對個案公司的員工來說（1）影響線上學習系統接受度的因素可以歸納為「對績效的期望」、「對付出的期望」、「社群的影響」和「配合的情況」四項，不同員工對不同因素的重視程度不一。（2）影響系統使用意願的因素只有「對績效的期望」、和「配合的情況」等兩項；「對績效的期望」同時直接對「實際使用」行為產生影響：其他二個因素（對付出的期望和社群的影響）的影響並不顯著。（3）「對績效的影響」對使用意願及實際行為的影響力遠超過其他因素。

Information science and technology fast development not only impact industry external competition environment, but also has the significant influence to the enterprise interior management. Along with network technology maturity, more and more enterprises Internet technical application in enterprise, thus constructs the construction enterprise exclusively intranet system, to unimpeded internal information, and provides each kind of convenient service and the function, then reduces the cost, to strengthened enterprise physique, to ensure the competitive advantage.
On this occasion of the information explodes, no matter the society or individual, the lifelong study is the inevitable tendency, but constructs the construction using the enterprise interior network e-Learning to provide the multiplex study pipeline, may cause the knowledge management and study obtains more convenient and effectiveness. Steps while the whole world to the information, the science and technology and the government advocated the lifelong study, the enterprise promote the industry to encourage education, personally to take advanced courses become common practice, it reveal e-Learning potential to become the epoch-making education learning.
However, from the view point of business management, lead-in e-Learning system incurs great expense. This research use the「Unified Theory of Acceptance and Use of Technology / UTAUT」as a foundation, from the large-scale traditional industry as a viewpoint, revises its scales, and use the way of lamination random sampling to carry on the questionnaire survey to the case study company, and obtains 180 effectively questionnaires.
The main conclusion includes: To the case study company's staffs
[1] Influence e-Learning system to accept a factor to be allowed to induce is "Performance Expectancy ", “Effort Expectancy ", " Social Influence “and " Facilitating Conditions " four items, different staff have different factor value degree.
[2] The influence system use wish factor only has “Performance Expectancy ", and " Facilitating Conditions " and so on two items; At the same time directly the behavior has the influence " Performance Expectancy " to "Actual use": The other two factors influence (Effort Expectancy and Social Influence) certainly does not reveal.
[3] " Performance Influence" for the wish of uses and the actual behavior influence far surpass other factors.

摘要 -------------------------------------------------------------------------------------- I
Abstract ----------------------------------------------------------------------------------- II
誌謝 -------------------------------------------------------------------------------------- III
目錄 -------------------------------------------------------------------------------------- IV
表次 -------------------------------------------------------------------------------------- VI
圖次 -------------------------------------------------------------------------------------- VIII
第一章 緒論 --------------------------------------------------------------------------- 1
第一節 研究背景 ------------------------------------------------------------------ 1
第二節 研究動機 ------------------------------------------------------------------ 2
第三節 研究對象 ------------------------------------------------------------------ 3
第四節 研究目的 ------------------------------------------------------------------ 7
第五節 研究流程 ------------------------------------------------------------------ 7
第六節 論文架構 ------------------------------------------------------------------ 9
第二章 文獻探討 --------------------------------------------------------------------- 11
第一節 線上學習系統(E-Learning System)------------------------------------- 11
第二節 科技接受模型（TAM） ---------------------------------------------- 15
第三節 整合性科技接受模型（UTAUT） ---------------------------------- 18
第四節 自我導向學習理論(Self-Directed Learning) ---------------------- 24
第五節 研究架構 ------------------------------------------------------------------- 30
第三章 研究過程 ---------------------------------------------------------------------- 32
第一節 量表設計 ----------------------------------------------------------------- 32
第二節 量表測試 ------------------------------------------------------------------ 33
第三節 問卷調查 ------------------------------------------------------------------ 42
第四節 資料建立 ------------------------------------------------------------------ 44
第五節 統計分析 ------------------------------------------------------------------ 48
第四章 資料分析與討論 ----------------------------------------------------------- 50
第一節 敘述統計 ------------------------------------------------------------------ 50
第二節 因素分析 ------------------------------------------------------------------ 50
第三節 相關性分析 --------------------------------------------------------------- 55
第四節 路徑分析 ------------------------------------------------------------------ 57
第五節 控制變數的影響 -------------------------------------------------------- 59
第五章 研究結果與建議 ----------------------------------------------------------- 70
第一節 研究發現 ------------------------------------------------------------------ 70
第二節 研究限制 ------------------------------------------------------------------ 74
第三節 後續研究建議 ------------------------------------------------------------ 74
參考文獻 ---------------------------------------------------------------------------------- 75
附錄一 本研究問卷原型 ------------------------------------------------------------ 81
附錄二 本研究正式問卷 ------------------------------------------------------------ 86

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