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論文名稱 Title |
跨國公司主管需具備管理才能之研究 Management development: A study of multi-national managerial activities and skills |
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系所名稱 Department |
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畢業學年期 Year, semester |
語文別 Language |
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學位類別 Degree |
頁數 Number of pages |
55 |
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研究生 Author |
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指導教授 Advisor |
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召集委員 Convenor |
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口試委員 Advisory Committee |
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口試日期 Date of Exam |
2007-05-07 |
繳交日期 Date of Submission |
2007-06-01 |
關鍵字 Keywords |
管理活動職能模式、海外派任、跨國公司、全球化 expatriate, Activity competency model, Multi-national Corporation (MNC), globalization |
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統計 Statistics |
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中文摘要 |
本研究探索位於中東地區跨國公司多國籍各級主管對工作上所需職能,管理技巧重要性之認知,並以管理活動職能模式(ACM)推演結果.研究對像大都是石化油氣六家製造業及五家銀行貿易等服務業, 研究方法以多重問卷調查方式收集資料後,有效樣本177件,以統計軟體SPSS之factor analysis, one-way ANOVA, t-test, data correlation分析歸納並與各假說比對. 主要研究發現為(一)跨國公司各級主管對管理活動重要性之認知因職位高低,不同行業均有顯著差異. (二)不論任何職位行業均認為溝通,說服,協調能力,計劃組織能力及領導力為執行管理活動最重要三項技巧. (三)管理活動與其個別所需技巧因職位行業不同有顯著差異. (四)中低階主管認為對掌握多元文化有關之管理技巧重要性高於高階主管. 本研究結果對跨國公司主管管理才能發展訓練,生涯規劃有相當參考價值.同時也可當作主管海外派任選拔或雇用之能力指標. |
Abstract |
This study discusses an activity competency model (ACM) which was utilized to investigate the perceived importance of managerial activities and skills/knowledge required of three management levels of Multi-national Corporation (MNC) under cross culture working environment in Middle Eastern area country. The 177 samples of this study collected mainly on different level of mangers from seven oil; petrochemical manufacturing industries and six service industries such as financial companies; bank and trade companies. Many quantitative methods, including factor analysis, one-way ANOVA, t-test, data correlation were utilized to test the hypothesis of this research. The major findings of this study are summarized as following: (1) the importance of MNC managerial activities varies significantly for both different levels of management and different industries. (2) the most important managerial three skills; communication, persuasiveness and coordination skill; planning and organizing skill; leadership skill are all identical in each management level and industry type as well. (3) it is very diversity in terms of cross-relationship between managerial skill and activity. (4) it is more concern on diversity of culture for lower management level than for upper level due to frequent personal contact and communication. The results of this study have implications for MNC management development, training, and management career planning. They can also serve as a guideline for recruiting or dispatching the capable expatriate manager for international business enterprise. |
目次 Table of Contents |
1. Introduction……………………………………………………………………..1 2. Literature Review………………………………………………………………3 2.1 Activity competency model…………………………………………………3 2.2 Literature of MNC management roles , function, activities and skills….5 2.3 Conceptual framework and hypotheses…………………………………..8 3. Research Design……………………………………………………………....13 3.1 Instrument development and pilot study…………………………………13 3.2 Sampling…………………………………………………………………….17 4. Data analysis…………………………………………………………………..17 4.1 Sample characteristics……………………………………………………..17 4.2 Factor analysis……………………………………………………………...18 4.3 Description statistics of Management activities………………………….20 4.3.1The five least and most important managerial activities by industry....20 4.3.2 The five least and most important managerial activities by level…….20 4.4 Testing of the hypotheses………………………………………………….22 4.4.1 One way AOVA test of Effects of industry type and management Level on management activity……………………………………..….22 4.4.2 t-Test of analysis of importance of management activities…….….24 4.4.3 Analysis of importance of management skills………………………27 4.4.4 Correlation of analysis of relationship between managerial activities and skills………………………………………………………………….28 5. Implication and conclusions………………………………………………….32 5.1 Discussion of result……………………………………………………….32 5.2 Implication and suggestion………………………………………………34 Reference…………………………………………………………………………36 Appendix…………………………………………………………………………..38 Descriptive statistics of management activities………………………………..38 Factor analysis………………………………………………………………….39 Reliability Statistics test………………………………………………………..41 One-Sample t-Test……………………………………………………………..44 Questionnaire for the study…………………………………………………....47 |
參考文獻 References |
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