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博碩士論文 etd-0605106-112114 詳細資訊
Title page for etd-0605106-112114
論文名稱
Title
組織政治知覺對知識分享之影響-以組織變革滿意度為干擾變項
The Effect of Perceptions of Organizational Politics on knowledge sharing - A moderator of organizational change satisfaction
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
85
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2006-06-02
繳交日期
Date of Submission
2006-06-05
關鍵字
Keywords
組織變革滿意度、組織政治知覺、知識分享
perceptions of organizational politics, knowledge sharing, organizational change satisfaction
統計
Statistics
本論文已被瀏覽 5719 次,被下載 1645
The thesis/dissertation has been browsed 5719 times, has been downloaded 1645 times.
中文摘要
組織在變革的過程中,因目標模糊、資源有限、環境改變、非程序化決策、成員的人格特質、價值觀、知覺差異等條件,以及人類自利的天性,造成個人自我利益的競逐,組織內成員皆想利用資源來創造出更多的權力與影響力,故組織內的政治行為乃因而形成。然而某些政治行為,經過有效的管理就可能提升組織的價值。因此,當組織成員對於政治行為產生知覺,其行為及態度將會對組織造成影響。
「知識就是力量」;一般而言,組織內的成員視其所擁有的知識為自我地位及權力的來源,並且習慣將知識佔為己有,不與他人分享,以鞏固自己在組織中的地位;但在知識經濟時代,組織的競爭優勢來自知識分享及應用;故組織如何營造一個知識分享的環境,就成為了一個重要的課題。
組織變革已是企業組織面對現今競爭激烈的環境為求生存,不得不的作為。而組織變革的成敗,除了積極進行各項變革措施之外,卻有很大成分是在於在組織成員對變革的預期心理認知及其滿意度所引發的因應行為上。因此本研究以組織政治知覺、知識分享及組織變革滿意度來探討三個變項間的關係,並觀察組織變革满意度變項在此一關係結構中所產生的干擾效果。
本研究目的在於以往的文獻中較少探討組織政治知覺、知識分享、組織變革滿意度三者間的關係,本研究希望透過實證研究方式檢驗組織政治知覺、知識分享、組織變革滿意度三者間的關係。研究對象為金融證券保險業、餐飲服務業、製造業、運輸服務業、電信通訊業等單位,共發出1200份問卷,有效問卷1037 份。
研究結果顯示:(1)組織政治知覺對組織變革滿意度的影響是負相關。(2)組織變革滿意度對知識分享的影響是正相關。(3)組織政治知覺對知識分享的影響是負相關。(4)組織變革滿意度對組織政治知覺及知識分享有干擾效果。
Abstract
Because of vague objectives, limited resources, environmental changes, decisions made out of standard procedures, inborn disposition of self interests, as well as differences in personal characteristics, values, and perceptions of its members, an organization becomes the battlefield in pursuit of individual interests. All members within the organization want to wield more power and influences through exploitation of the available resources, thereby resulting in political behaviors within the organization. However, through effective management, some of these political behaviors may enhance value for the organization. Therefore, the organization members perceive political behaviors within the organization, their behaviors, reactions, and attitudes will likely exert influences over the organization.
“Knowledge is power”; oftentimes the members within an organization deem their knowledge as the source to cement their own position/status and power. In addition, to solidify the position within the organization, they habitually see knowledge as their own assets and are not willing to share with others. However, in the era of knowledge-based economy, competitive edges of an organization are often the results of knowledge sharing and application. Thus, creating a knowledge-sharing environment has therefore become a crucial topic of discussion.
To compete in today’s competitive environments, organizational changes are considered as a must for survival. Success of organizational transformation hinges on vigorous implementation of various transformation measures. Furthermore, it also depends on responses arising from expectation, perception, and level of satisfaction from the organizational members to the on-going organizational changes. Therefore, this research discusses relationships among the three variables: perception of organizational politics, knowledge sharing, and level of satisfaction to organizational changes. Further, it studies interferences of the level of satisfaction on the inter-relationships of the three variables.
Since previous studies rarely discuss the inter-relationships of perception of organizational politics, knowledge sharing, and level of satisfaction of organizational changes, this research hopes to probe and explore the inter-relationships of the afore-mentioned variables through empirical studies. Targeted firms for survey in this research are from banks, insurance companies, securities firms, manufacturing companies, shipping and transportation firms, food and beverages services, and telecom companies. A total of 1130 questionnaires have been distributed, of which 1,037 are effective.
The empirical findings are summarized as follow:
(1)The perceptions of organizational politics and organizational change have a significant negative relation .
(2)The satisfaction of organizational restructuring and knowledge sharing have a significant positive relation .
(3)The perceptions of organizational politics and knowledge sharing have a significant negative relation .
(4)The both perceptions of organizational politics and knowledge sharing are interfered by satisfaction of organizational change.
目次 Table of Contents
第一章 緒論

第一節 研究背景-----------------------------------------------1
第二節 研究動機-----------------------------------------------3
第三節 研究目的-----------------------------------------------5
第四節 研究流程-----------------------------------------------6

第二章 文獻探討

第一節 組織政治知覺------------------------------------------7
第二節 知識分享---------------------------------------------15
第三節 組織變革滿意度---------------------------------------23

第三章 研究方法

第一節 研究架構---------------------------------------------28
第二節 研究假設---------------------------------------------29
第三節 研究變項與操作性定義---------------------------------30
第四節 研究設計與方法---------------------------------------34

第四章 實證分析與結果

第一節 樣本結構統計分析-------------------------------------37
第二節 組織政治知覺、知識分享與組織變革滿意度相關分析-------41
第三節 組織政治知覺、知識分享與組織變革滿意度影響性分析-----42
第四節 個人特質在各研究變項之差異分析-----------------------45

第五章 結論與建議

第一節 結論-------------------------------------------------56
第二節 建議-------------------------------------------------59
第三節 研究限制---------------------------------------------61

參考文獻
中文部份---------------------------------------------------------63
英文部份---------------------------------------------------------66
附錄一:問卷------------------------------------------------------72



表 目 次
表2-1-1 組織政治定義--------------------------------------------------9

表2-2-1 知識分享定義表-----------------------------------------------22

表2-3-1 組織變革定義表-----------------------------------------------24

表3-3-1 組織政治知覺量表題目整理-------------------------------------31

表3-3-2 知識分享量表題目整理-----------------------------------------32

表3-3-3 組織變革滿意度量表題目整理-----------------------------------33

表3-4-1 問卷回收結果整理---------------------------------------------34

表4-1-1 樣本結構統計分析表-------------------------------------------37

表4-1-2 量表信度分析表-----------------------------------------------40

表4-2-1 組織政治知覺、知識分享及組織變革滿意度相關分析表-------------41

表4-3-1 組織政治知覺與知識分享迴歸分析表-----------------------------42

表4-3-2 組織變革滿意度與知識分享迴歸分析表---------------------------42

表4-3-3 組織政治知覺與組織變革滿意度迴歸分析表-----------------------43

表4-3-4 組織變革滿意度組織政治知覺及知識分享干擾效果分析表-----------43

表4-4-1 性別之T檢定分析表--------------------------------------------45

表4-4-2 年齡在各研究變項間之差異分析表-------------------------------46

表4-4-3 婚姻狀況在各研究變項間之差異分析表---------------------------47

表4-4-4 教育程度在各研究變項間之差異分析表---------------------------48

表4-4-5 年資在各研究變項間之差異分析表-------------------------------49

表4-4-6 職位在各研究變項間之差異分析表-------------------------------50

表4-4-7 行業別在各研究變項間之差異分析表-----------------------------51

表4-4-8 員工人數在各研究變項間之差異分析表---------------------------52

表4-4-9 全家收入在各研究變項間之差異分析表---------------------------53

表4-4-10 公司成立年數在各研究變項間之差異分析表-----------------------54


























圖 目 次

圖1-4-1 研究流程圖-----------------------------------------------------6

圖2-1-1 組織政治知覺模型----------------------------------------------11

圖2-2-1 知識分享模型--------------------------------------------------16

圖2-2-2 知識管理重要元素架構圖分享模型--------------------------------19

圖2-2-3 知識分享的精簡模型--------------------------------------------21

圖3-1-1 研究架構圖----------------------------------------------------28

圖3-4-1 干擾模式示意圖------------------------------------------------36

圖4-3-5 組織變革滿意度組織政治知覺及知識分享干擾效果分析圖------------44
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