滿足客戶運送服務需求及運送成本控制，是海運貨櫃運輸服務業所追求的經營目標。海運供應鏈(Marine Supply Chain)活動參與者眾、流程複雜；運送過程中必須進行大量的資訊交換，故資訊分享議題一直以來是海運供應鏈亟欲改善的問題！如何在為數眾多的海運供應鏈參與者中，進行資訊分享及分享那些資訊內容？是本研究所亟欲探索的問題。
本研究參考ebXML之企業流程(business process)之UMM(UN/CEFACT Modeling Methodology)分析方法，進行探討海運供應鏈間之企業流程，輔以個案探討海運運輸活動：進出口貨櫃裝船及卸船最為頻繁之碼頭貨櫃場(Port Container Terminal)為分析角色，探討企業流程及海運供應鏈活動中必須進行之資訊分享內容與分享模式之建議。
研究結果發現，碼頭貨櫃場於海運貨櫃運送活動，必須進行：航線規劃、靠泊規劃、場地規劃及進出場規劃以完成海運貨櫃運輸服務，故與海運供應鏈的參與者間需要交換大量的貨櫃運送資訊；惟現行海運貨櫃運送產業除了通關流程外缺乏共同的資訊分享平台及標準，故藉由資訊分享以提升國內海運貨櫃運送服務品質而言仍存在很大的改善空間；並期望本研究分析海運供應鏈碼頭貨櫃場之資訊分享內容，對於海運貨櫃運送相關業者進行資訊交換分析時，能提供資訊系統分析及設計之參考依據，藉由資訊分享標準化的改善及分享模式的建置，以減化海運貨櫃運送活動流程提升產業之效能。

To satisfy the transportation service request of clients and to control the associated costs are the main targets of marine container transportation industry. To achieve the transportation service for clients, plenty of participants and procedures are involved in the Marine Supply Chain (MSC), leading to the need of exchanging a huge amount of information.

This study is focused on how and what kind of information sharing should be exchanged in these participants and procedures of Maritime Supply Chain.

We use UMM (UN/CEFACT Modeling Methodology of ebXML business process) to investigate the business processes between participants in Marine Supply Chain. We also conducted a case study in an important location of maritime supply chain, i.e., Port Container Terminal to discuss about the information sharing content and sharing pattern in MSC processes.

The result shows that in the marine cargo delivery process, Port Container Terminal is responsible for Berth Schedule Planning, Berth Planning, Yard Planning and Gate Planning to achieve the container transport service for the clients. Therefore, plenty of participants and procedures have to be involved in the Marine Supply Chain, and plenty of information have to be interchanged. However, beside Customs Clearance procedure, there are no common information technology platform and standard for information interchange in marine container transportation industry. To improve the service quality of domestic marine cargo delivery, we have to establish an information sharing system. Moreover, I personally hope this study can be used as a reference of information system analysis and design. Improving the information sharing standardization and building information sharing pattern can simplify and improve the procedures of marine cargo delivery system.

第一章、緒論 7
1.1 研究背景 7
1.2 研究動機 8
1.3 研究目的 8
1.4 研究架構與研究方法 9
1.5 研究限制 12
第二章、文獻探討 13
2.1 供應鏈管理 13
2.1.1 海運供應鏈管理定義 13
2.1.2 流程改造 17
2.1.3 產業網路之興起 18
2.2貨櫃航運相關產業 19
2.2.1 託運人需求及航商績效 21
2.2.2 貨櫃港埠之貨櫃搬運作業方式 24
2.2.3 海運供應鏈資訊相關研究 29
2.3 聯營策略經營 38
2.4 國際物流 42
2.4.1 物流與國際物流 42
2.4.2 國際物流與港埠物流 45
2.5 資訊分享與模式 47
2.5.1 資訊分享 47
2.5.2 資訊分享模式 53
2.5.3 ebXML/UMM 對海運供應鏈的機會 57
第三章、海運供應鏈及碼頭貨櫃場資訊分享分析 61
3.1海運供應鏈模式 61
3.2碼頭貨櫃場之價值鏈 63
3.3碼頭貨櫃場之企業流程(Business process)分析 64
3.4碼頭貨櫃場資訊分享分析 75
3.5碼頭貨櫃場資訊分享內容 88
第四章、個案研究探討 96
4.1 個案說明 96
4.2 個案研究分析 107
第五章、結論與建議 111
5.1 研究結論與建議 111
5.2 研究貢獻 114
5.3 後續研究 115
參考文獻 116
中文部份 116
英文部份 117
網站部份 119

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網站部份
TSB(Total Soft Bank) http://www.tsb.co.kr
交通部海運資訊網(MTnet) http://www.mtnet.gov.tw
台灣ebXML推廣中心 http://www.ebxml.org.tw
關貿網路公司 http://www.tradevan.com.tw