許多研究探討資訊系統的採用與實施，然而少有研究探討資訊系統採用決策前的初始階段。若沒有進入組織議程，組織創新的議題在組織中不具有合法性，也不會有進一步的組織行動，因此本研究從議程建立觀點與制度化觀點出發，探討它們對組織知識管理專案議題討論情形之影響，並以知識管理範圍定義大小與組織規模為控制之共變項。
本研究以量化方式進行分析驗證。結果顯示，影響組織知識管理專案議題討論的原因中，知識管理議題特性與倡導者的存在對組織知識管理議題討論頻率有正向顯著影響，然而組織策略則對知識管理議題特性沒有顯著影響，另外制度化壓力僅有模仿性壓力會透過議題急迫性間接影響組織該議題的討論頻率，其對該議題的討論頻率也沒有直接顯著影響。
在學術方面貢獻，本研究從議程管點與制度化觀點探討組織知識管理專案議題討論情形的影響，提供更為完整的組織創新議題討論的研究架構。在實務方面貢獻，本研究探討組織創新早期階段的議題討論，對於想要採用或推動組織知識管理的企業經營者來說，不僅使其對台灣目前企業知識管理的推動情形有所了解，更對於企業內部如何開始推動知識管理有進一步的認識。

Lots of literature discusses IS/IT adoption or diffusion. However, few studies focus on the initiation stage of organizational innovation process. The entrance of organizational innovations issues into agenda represents legitimation and it influences further organizational action. Therefore, this study empirically testified the factors affecting organizational discussion frequency of knowledge management project issues, controlling for the size of knowledge management scope definition. The results showed that the characateristics of knowledge management project issues and the existence of sponsors had significant impact on the issue discussion frequency about knowledge management. However, the institutional pressures did not demonstrate significant impact on the issue discussion frequency or show great influence on the issue characteristics. Neither did the organizational strategy demonstrate its impact on knowledge management project issues.
Theoretically, this study is built based on perspectives of agenda building and institutional perspective, and provides more complete model to explain the discussion of organizational innovation issues. For practical knowledge management proponents who attempt to initiate knowledge management in organizations, they need to understand how knowledge management issue is placed into agenda for organizational legitimating.

第一章、 導論………………………………………………………………5
第一節、 研究背景……………………………………………………5
第二節、 研究動機……………………………………………………8
第三節、 研究目的……………………………………………………10
第四節、 研究流程……………………………………………………11
第五節、 論文架構……………………………………………………12
第二章、 文獻探討…………………………………………………………13
第一節、 組織創新與知識管理………………………………………13
第二節、 議程建立觀點（Agenda Building Perspective）……………17
第三節、 議程管理觀點（Issue Management Perspective）與制度化壓力（Institutional Pressures）…………………………………26
第四節、 知識管理定義的差異性與組織規模的差異性…………….39
第五節、 研究架構……………………………………………………43
第三章、 研究方法…………………………………………………………47
第一節、 個案研究策略………………………………………………47
第二節、 個案介紹……………………………………………………49
第四章、 研究假說與研究模式……………………………………………51
第一節、 知識管理專案議題特性對組織知識管理專案議題討論情形之影響………………………………………………………51
第二節、 制度化壓力對知識管理專案議題特性與組織知識管理專案議題討論頻率之影響………………………………………59
第三節、 組織策略對知識管理專案議題特性之影響………………66
第四節、 不同知識管理範圍定義大小與組織規模對知識管理專案議題特性與組織知識管理專案議題討論頻率之影響（控制變項）………………………………………………………….68
第五節、 倡導者存在與否對組織知識管理專案議題討論的頻率之影響……………………………………………………………71
第六節、 研究架構……………………………………………………74
第五章、 變數操作性定義、問卷設計及資料收集………………………76
第一節、 變數操作性定義與問卷設計……………………………… 76
第二節、 問卷效度與問卷發放……………………………………… 84
第六章、 資料分析………………...……………………..………………...85
第一節、 資料蒐集……………………………………………..……...85
第二節、 因素分析……………………………………………..……...93
第三節、 變異數齊一性檢定與變異數分析……………………….. 104
第四節、 研究假說檢定…………………………………………….. 107
第七章、 結論與建議………………………………………………….. ...115
第一節、 研究結果說明……………………………………………...115
第二節、 結論………………………………………………………...118
第三節、 研究貢獻、研究限制與建議未來研究方向…………….. 120
第八章、 參考文獻…..…………...……………………………………… 122
附錄…..………………………………………………………………….....132
附錄一、專案定義與知識管理專案………………………………… 132
附錄二、訪談個案公司介紹………………………………………… 134
附錄三、研究問卷…………………………………………………… 140
附錄四、Visualpls軟體路徑分析結果……………………………… 146
附錄五、Visualpls軟體倡導者可信度與議題銷售路徑分析結果…148

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二、中文部分
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陳惠芳、民86，組織正當性，組織學習，與組織同形之關係研究-制度理論整合觀點，國立台灣大學商學研究所博士論文。

葉啓政，1991，制度化的社會邏輯，台北：東大出版。

楊子江、王美音譯，Ikujiro Nonaka & Hirotaka Takeuchi著，創新求勝：智價企業論，台北，遠流出版社。

蔡正飛，民95，負責性組織精簡策略與企業績效中間機制之研究─動態策略能力與策略性人力資源管理觀點，國立中山大學人力資源管理研究所博士論文。

經濟部工業局網頁，2006『推動產業知識管理計劃』，1月18日，http://proj.moeaidb.gov.tw/KMPP/introduction/main.html