本研究探討社會連結強度、價值觀契合度與情感型信任對海外工作者跨文化知識獲取的影響。由於文化知識大多來自於社會互動，本研究包含了三個社會性的變項(社會連結強度、價值觀契合度與情感型信任)，並從136份自評式問卷調查中收集到536組社會互動關係做為本研究的數據，其中與當地人的社會互動關係有253筆，與非當地人的社會互動關係則有283筆。研究結果顯示，社會連結強度與價值觀契合度對跨文化知識獲取同時具有直接與間接的正向影響，其間接影響係透過情感型信任的中介效果。然而此中介效果在與當地人或與非當地人的互動關係上有所差異。情感型信任對與當地人的社會連結強度上是必要的中介變項，具有完全中介效果，但在與非當地人的社會連結強度上則是部份中介的角色；相反的，情感型信任對與價值觀契合的非當地人具有完全中介效果，但對與價值觀契合的當地人則是部份中介的角色。本研究也進一步討論實證研究結果的意涵與未來研究方向。

This study examines the effects of social tie strength, value fit and affect-based trust of overseas workers on their cultural knowledge acquisition in foreign countries. Based on the assumption that cultural knowledge is acquired through social interactions, the research model encompassed 3 social-related independent variables and tested empirically from 536 interpersonal relationships reported by 136 respondents. The results revealed that social tie strength and value fit have positive impacts on cultural knowledge acquisition not only directly but also indirectly, through the mediation role of affect-based trust. However, the mediation effect differs between relationships with local nationals and relationships with non-local nationals. Specifically, affect-based t rust is essential for the effect of social tie strength to local nationals instead of that to non-local nationals; moreover, the mediation effect is sufficient on value fitted non-local nationals but is incomplete on value fitted local nationals. The implications of the findings and the need for future research were also discussed.

Contents

Abstract iii
摘要 iv
致謝辭 v
Chapter 1 Introduction 1
1.1 Background 1
1.2 Purpose of the Study 4
Chapter 2 Literature Review and Conceptual Development 6
2.1 Social Tie Strength 6
2.2 Value Fit 7
2.3 Affect-based Trust 8
2.4 Cultural Knowledge Acquisition 10
2.5 Relationship among Social Tie Strength, Value Fit, Affect-based Trust and Cultural Knowledge Acquisition 13
Chapter 3 Methodology 17
3.1 Study Framework and Hypotheses 17
3.2 Measurement Development 18
3.3 Data Collection 22
3.4 Data Analysis 26
Chapter 4 28
4.1 Correlation Coefficient Analysis. 28
4.2 Multiple Regression Analysis. 30
4.3 Mediation Effect 33
4.4 Results of T-test and ANOVA 36
Chapter 5 38
5.1 Discussion and Conclusions 38
5.2 Managerial Implications and Suggestions 43
5.3 Limitations and Future Research Directions. 44
References 46
Appendix 53

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