Responsive image
博碩士論文 etd-0816104-153156 詳細資訊
Title page for etd-0816104-153156
論文名稱
Title
訓練制度與訓練認知對員工職能提升、組織承諾與工作投入之影響
The effects of training systems and the perceptions of training on the job abilities improvement, organizational commitment and job involvement after training.
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
57
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2004-07-28
繳交日期
Date of Submission
2004-08-16
關鍵字
Keywords
訓練制度、訓練認知、職能提升、工作投入、組織承諾
Training system, perception of training, job involvement, organizational commitment, job abilities improvement
統計
Statistics
本論文已被瀏覽 5778 次,被下載 4197
The thesis/dissertation has been browsed 5778 times, has been downloaded 4197 times.
中文摘要
本研究的重點在於了解訓練制度對員工參訓後的職能提升、組織承諾與工作投入的影響,以及員工對訓練的認知對員工參訓後的職能提升、組織承諾與工作投入的影響。

本研究係以民國九十二年四月一日至民國九十三年三月三十一日期間內有接受訓練的員工為研究對象,進行問卷發放,共取得有效問卷140份。根據所得樣本,以聯合檢定分析訓練制度與對訓練的認知對員工參訓後的職能提升、組織承諾與工作投入的影響。訓練制度包含的變項有訓練時數,訓練辦理方式,課程類別,訓練補助,員工對訓練的自主權,對成效進行檢核。對訓練的認知包含認為訓練是員工福利與認為訓練是人力資本投資的認知。

研究結果顯示訓練制度對訓練後職能提升有顯著的影響。當員工對於參加訓練有自主權,有助於職能的提升。另外,公司對於員工參訓後的成效進行檢核,亦可增進職能提升的成效。訓練制度對訓練後組織承諾有顯著的影響。當受訓練時數越長,員工對組織的承諾增加程度越高。當公司對於員工參訓後的成效進行檢核,將可增加員工對組織的承諾。訓練制度對於參訓後工作投入的改變沒有顯著的影響,亦即員工工作投入的程度,並不會因員工所被規範的訓練制度的不同而有所改變。

不同訓練認知對員工職能提升有顯著的影響,當員工傾向認為訓練是員工福利,有助於職能的提升。不同訓練認知對員工訓練後組織承諾有顯著的影響,當員工傾向認為訓練是員工福利,有助於增加組織承諾。不同訓練認知對員工訓練後工作投入升有顯著的影響。當員工傾向認為訓練是人力資本投資,會增加其訓練後對工作的投入。
Abstract
The objectives of this research are, first to comprehend how the training system influences the job abilities improvement, organizational commitment and job involvement after training, secondly to comprehend how the perception of training influences the job abilities improvement, organizational commitment and job involvement after training.

In this study, a questionnaire is conducted on 140 employees who were trained in one year. The data is used to analyze the influence of training system and the influence of perception of training over the job abilities improvement, organizational commitment and job involvement by regression analysis.

The findings of this study include the following five aspects. First, employees who have decision-making power will contribute to the job abilities improvement. Companies evaluate the effects of training will contribute to the job abilities improvement. Second, the period of training has positive effect on organizational commitment. Companies evaluate the effects of training will also contribute to organizational commitment. Third, the training systems do not affect the employee’s job involvement. Fourth, the perception of training is employee benefit that has positive effect on job abilities improvement and organizational commitment. Fifth, the perception of training is the investment of human capital that has positive effect on job involvement.
目次 Table of Contents
第一章
參考文獻 References
中文參考文獻
丁虹,1986,企業文化與組織承諾之關係研究,國立政治大學企
業管理研究所未出版博士論文
毛筱豔、陳建佑、林少龍,2002,以內在動機為干擾變數探討員
工訓練與工作投入之關係,國立台北商業技術學院學報,3
卷,頁1-28
呂慧瑛、鄭琇仁,1998,在職訓練與紅利分配之探討,台灣銀行
季刊第四十九卷第二期,頁280-302.
王居卿,2000,影響訓練成效相關因素模式之實證研究:認知及
多變量的觀點,台大管理論叢10(2),6月,頁135-166
王居卿、程德貞,2000,訓練模式與其成效之關係探討─以高科
技產業為例,淡江人文社會學刊,第五期,五月,頁41-78
王保進,2002,視窗版SPSS與行為科學研究,台北,心理出版社
簡如瑩,2003,財務公開管理(OBM)與中階經理人工作態度之研究
,國立中山大學人力資源管理研究所碩士論文
吳美連、林俊毅,1997,人力資源管理理論與實務,智勝出版社
莊世杰、楊仁壽和黃俊祥,2002,受訓動機與訓練評量的三個層
次之關係研究」,管理評論,第二十一卷,第二期,頁81-
102
陳沁怡,2003,訓練與發展,台北,雙葉書廊
黃英忠,1998,人力資源管理,高雄,三民書局
黃英忠,2001,現代管理學,高雄,華泰文化
簡建忠,1994,訓練評鑑,台北,五南圖書出版公司
陳正沛,1983,研究人員之工作投入,國立政治大學企業管理研究
所未出版碩士論文
陳建佑,2001,員工訓練與工作投入關係之研究,中國文化大學
國際企業管理研究所碩士論文
謝文亮,2002,志工教育訓練與工作投入關係之研究,國立中山大
學人力資源管理研究所碩士論文。


英文參考文獻
Allport, G. W., 1947, The Psychology of Participation,
Psychological Review. Vol.52, 117-132
Baldwin, T. T., Magjuka, R. J., & Loher, B. T., 1991. The
Perils of Participation: Effects of Choice of
Training on trainee Motivation and Learning.
Personnel Psychology, 44(1), 51-65.
Becker, H. S., 1960, Notes on the concept of commitment,
American Journal of Sociology, 66: 132-140.
Blau, G. J., and Boal, K. B., 1987, Conceptualizing how
job involvement and organizational commitment effect
turnover and absenteeism, Academy of Management
Review, 12(2), 288-300
Bob Marsh and Brian H. Kleiner. 1998, An Overview of
Trends in Employee Benefits Programmes . Management
Research News, Volume 21 Number 4/5.
Brown, S. P., 1996, A Meta-Analysis and Review of
Organizational Research on Job Involvement,
Psychological Bulletin, 120(2), 235-255.
Brown, S. P., & Leigh, T. W., 1996, A New Look at
Psychology Climate and Its Relationship to Job
Involvement, Effort, and Performance. Journal of
Applied Psychology, 81(4), 358-368.
Burke, Ronald J., 1995, Benefits of formal training
courses within a professional services firm. The
journal of Management Development, 14, 3; ABI/INFORM
Global; pg.3-13.
Byars, L. L., 2003, Human Resource Management, 7e ”,
McGraw-Hill Education
Christiansen, Tim; Evans, Kenneth, R; Schlacter, J. L.;
Wolfe, W. G. “ Training Differences Between Services
and Goods Firms: Impact on Performance, Satisfaction,
and Commitment.”, Services Marketing Quarterly; 1996;
15, 1, 47-70
Clark, C. S. and Dobbins, G. H., 1993, Exploratory Field
Study of Training Motivation. Group and Organization
Management, Vol. 18 No.3, September , 292-307.
Clegg, W. H., 1987, Management Training Evaluation: An
Update ,Training and Development Journal, Vol.41(2),
65-71.
Cohen, Debra J., 1990, What Motivates Trainees, Training
and Development Journal, November. 91-93
Dubin, R., 1956, Industrial Worker’s Worlds: A study of
the Centeral Life Interests of Industrial Workers,
Social Problems, Vol.3, 131-142.
Facteau, J. D., Dobbins, G. H., Russell, J. E. A., Ladd,
R. T., and Kudisch, J. D., 1995, The Influence of
General Perceptions of the Training Environment on Pre-
training Motivation and Perceived Training Transfer.
Journal of Management, Vol. 21, No. 1, 1-25.
Farrell, D. & Resbult, C. E., 1981, Exchange variables as
predictors of job satisfaction, job commitment, and
turnover : the impact of rewards, costs, alternatives,
and investments, Organizational Behavior and Human
Performance, 28(1): 78-98.
Fishbein, M. & Ajzen, I., 1975, Belief, Attitude,
Intention and Behavior. Reading, Mass.: Addison-Wesley.
French, J. R. P., Jr., & Kahn, R. A., 1962, Programmatic
approach to studying the industrial environment and
mental health, Journal of Social Issues, Vol. 18, 1-47.
Gary E. Roberts, 2001, An Examination of Employee Benefits
Cost Control Strategies in New Jersey Local
Governments. Public Personnel Management; Fall ;
30, .303-321.
Goldstein, I. L.,1993, Training in organizations: Needs
assessment, development, and evaluation, 3rd ed,
Monterey, CA: Books/ Cole.
Grossberg AJ, 2000, The Effect of Formal Training on
Employment Duration, INDUSTRIAL RELATIONS, 39 (4):,
578-599
Grusky, Oscar, 1966, “Career Mobility and Organizational
Commitment, Administrative Science Quarterly, 10, 488-
503.
Guion, R., 1958, Industrial morale─ the problem of
terminology, Personnel Psychology, Vol.11, 59-61
Heyes, J. and Gray A.; 2003; The Implications of The
National Minimum Wage for Training in Small Firms.
Human Resources Management Journal; 13, 2; 76-86
Hicks, W. D. & Klimoski, R. J., 1987, Entry into training
programs and its effects on training outcomes: A
field experiment. Academy of Management Journal, 30:
542-552.
Jenkins, J. Craig, 1987, Nonprofit organizations and
police advocacy, in powell, W.W. (ed.) The Nonprofit
sector: A Research Handbook, New Haven, Yale
university Press.
Kamal Birdi, Catriona Allan, and Peter Warr., 1997,
Correlates and Perceived Outcomes of Four types of
Employee Development Activity, Journal of Applied
Psychology. Vol. 82, Iss. 6; 845-857
Kanter, R. M., 1982, Dilemmas of managing participation,
Organizational Dynamics, 11(1): 5-27.
Kanungo , R. N., 1979, The concepts of alienation and
involvement revisited, Psychological Bulletin, 86(1),
119-138
Kraiger, K., Ford, J. K., & Salas, E,, 1993, Application
of cognitive, skill-based, and affective theories of
learning outcomes to new methods of training
evaluation. Journal of Applied Psychology, 78(2), 311-
328.
Kanungo , R. N., 1982, Measurement of Job and work
involvement , Journal of Applied Psychology, Vol. 67,
No. 3, 341-349
Knowles, M. S., 1984, Adult learning: Theory and Practice.
In Learning Nadler(Ed.) , The handbook of human
resource development. New York: John Wiley and Sons.
Kreps, B., 1999, Strategic Human Resources, Frameworks for
General Managers, John Wiley & Sons, INC. 302-305.
Langer, S., 1998, Compensation and Benefits in Consulting
Firms, Consulting to Management; Nov 10, 2. 27-30
Latham, G. P., 1988, Human resources training and
development, In M. R. Rosenzweig & L. W. Porters
(Eds.), Annual Review of Psychology, 60, 550-555.
Lawler, E. E. & Hall, D. T., 1970, Relationship of job
characteristics to job involvement, satisfaction and
intrinsic motivation, Journal of Applied Psychology,
Vol.49, 24-33.
Lawrie, J., 1988, Are employees using what they learn,
Personnel Journal, Vol. 67, No. 4, 95-97
Lodahl, T. M. and Kejner, M., 1965, The definition and
measurement of job involvement, Journal of Applied
Psychology, 49(1), 24-33.
Lynch, Lisa M., 1992, Private-Sector Training and the
Earnings of Young Workers, American Economic Review, 82
(1). 299-312.
McGehee W. & Thayer P. W., 1961, Training in business and
industry, New York: Willey.
Noe, R. A. & Schmitt, N., 1986, The Influence of Trainee
Attitudes on Training Effectiveness: Test of a Model,
Personnel Psychology, 39: 497-523.
Noe, R. A., 1999, Employee training and development,
Boston: Irwin / McGraw-Hill.
Paullay, I. M., Alliger, G. M., & Stone-Romero, E. F.,
1994, Construct Validation of Two Instruments Designed
to Measure Job Involvement and Work Centrality,
Journal of Applied Psychology, Vol. 79, No. 2, 224-228.
Porter, L. W., Steers, R. M., 1982, Employee Organization
Linkage: the psychology of commitment, absebteeism and
turnover, New Pork: Academic Press.
Rabindra N. Kanungo and Manuel Mendonca, 1988, Evaluating
Employee Compensation, California Management Review;
Fall, 31, 1
Reichers, A. E., 1985,A Review and Re-conceptualizaion of
Organizational Commitment., Academy of Management
Review, 10(3), 468.
Robbins S.P., 2001, Organizational Behavior. Prentice
Hall, Inc, Ninth Edition.
Ruth Champion-Hughes., 2001, Totally integrated employee
benefits, Public Personnel Management; Fall ; 30, 3;
287-302
Salancik, G. R. 1977, New Directions in Organizational
Behavior, Chicago, St. Clair Press.
Santos, A.; 2003; Employee perceptions and their influence
on training effectiveness. Human Resource Management
Journal; 13, 1; 27-45.
Schuler, R. S., 1981, Human Resource Management, 3rd, West
Publishing Co..
Schultz, Theodore W., 1961 , Investment In Human Capital.
American Economic Review, 51(1), 1-17.
Steers, R. M., 1977, Antecedents and Outcomes of
Organizational Commitment. Administrative Science
Quarterly, Vol.22, pp.46-56.
Tannenbaum SI, Mathieu JE, Salas E, Cannon-Bowers J, 1991,
Meeting Trainees’ Expectations: The Influence of
Training Fulfillment on The Development of Commitment,
Self-efficacy, and Motivation. Journal of Applied
Psychology, 76, 759-769.
Tesluk, P. E.; Farr, J. L.; Mathieu, J. E.; and Vance, R.
J., 1995, Generalization of Employee Involvement
Training to The Job Setting: Individual and
Situational Effects. Personnel Psychology, Autumn 48,
3; 607-632.
Tharenou, Phyllis., 2001, The Relationship of Training
Motivation to Participation in Training and
Development, Journal of Occupational and Organization
Psychology. Dec., 74, 599-621
Thomsen, D. J., 1997, Introducing Cafeteria Compensation
in Your Company, Personnel Journal, March, p.125.
Tremblay, M. , Sire, B. and Balkin, D. B., 2000, The Role
of Organization Justice in Pay and Employee Benefit
Satisfaction, and Its Effects on Work Attitudes.,
Group and Organization Management, Sep; 25, 3; 269-290.
Vroom, V. H., 1962, Ego-involvement, job satisfaction, and
job performance, Personnel Psychology, Vol.15, 159-177.
Wiener, Y., 1988, Form of Value Systems: A Focus on
Organizational Effectiveness and Cultural Change and
Maintenance, Academy of Management Review. 12, 534-537.
Williams, T. C., Thayer, P. W. & Pond, S. B., 1991. Test
of a Motivational Influences on reactions to training
and learning. Paper presented at the sixth Annual
Conference of the Society for Industrial and
Organizational Psychology, St. Louis, Mo, April.
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:校內外都一年後公開 withheld
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available


紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code