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博碩士論文 etd-0426116-235117 詳細資訊
Title page for etd-0426116-235117
論文名稱
Title
主管-部屬交換關係、職場友誼、溝通風格與關係期待之相關研究
A Study of Relationship among LMX, Workplace Friendship, Communication Style and Expectation of Relationship
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
81
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2016-07-10
繳交日期
Date of Submission
2016-07-09
關鍵字
Keywords
溝通、主管-部屬交換關係、溝通風格、職場友誼、友誼
Friendship, LMX, Communication Style, Workplace Friendship, Communication
統計
Statistics
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The thesis/dissertation has been browsed 5938 times, has been downloaded 286 times.
中文摘要
本研究主要探討主管-部屬交換關係(LMX, Leader-Member Exchange)、職場友誼、關係期待與溝通風格之研究。在回顧過去文獻後,採用前人發展的量表,經翻譯與修改後作為本研究工具,並透過問卷調查,以目前在職中的員工為研究對象,共蒐集樣本數350名,將問卷資料彙整後進行描述性統計分析、信度分析、因素分析、皮爾森相關分析以及迴歸分析。本研究獲得下列研究結論:一、LMX的程度愈高的,部屬對直屬主管傾向採取果斷型溝通風格。二、職場友誼的程度愈高,部屬對直屬主管傾向採取果斷型溝通風格。三、關係期待的程度愈高,部屬對直屬主管傾向採取果斷型溝通風格。四、關係期待的程度愈高,部屬對直屬主管不傾向採取攻擊型溝通風格。五、關係期待對於LMX與溝通風格的關係,無顯著的調節效果。六、關係期待對於LMX與溝通風格的關係,無顯著的調節效果。
Abstract
This study aims to investigate the associations among LMX (Leader-Member Exchange), workplace friendship, expectation of future relationship and communication style. After reviewing related literatures, this study modifies scales which are developed in past studies. This study is conducted with questionnaire survey. The total sample of this study is 350, which are employed people from any industry. The data are analyzed through SPSS, descriptive analysis, reliability analysis, factor analysis, Pearson correlation analysis, and regression analysis.The results of this study are as follows: 1.High LMX influences employees to adapt assertive communication style.2.High workplace friendship influences employees to adapt assertive communication style.3.High expectation of relationship influences employees to adapt assertive communication style.4.High expectation of relationship influences employee not to adapt aggressive communication style.5.Expectation of future relationship has no significant moderating effect on the relationship between LMX and communication style.6.Expectation of future relationship has no significant moderating effect on the relationship between workplace friendship and communication style.
目次 Table of Contents
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究問題與目的-2
第二章 文獻探討 4
第一節 溝通風格4
第二節 LMX 10
第三節 職場友誼 14
第四節 關係期待 18
第三章 研究方法 22
第一節 研究架構 22
第二節 研究假設 23
第三節 研究流程 24
第四節 研究樣本 25
第五節 研究工具 27
第六節 資料分析 32
第四章 研究結果 35
第一節 描述性統計分析 35
第二節 相關分析 36
第三節 迴歸分析 -39
第五章 結論與建議 53
第一節 結論 53
第二節 討論 54
第三節 研究限制與未來研究建議 57
參考文獻 60
附錄:研究問卷 69
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