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博碩士論文 etd-0530106-131041 詳細資訊
Title page for etd-0530106-131041
論文名稱
Title
供應鏈產銷整合系統接受度之研究─以中鋼公司為例
A Study of Employee’s Acceptance on Supply Chain Management System - The case of China Steel Corporation.
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
114
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2006-05-09
繳交日期
Date of Submission
2006-05-30
關鍵字
Keywords
整合性科技接受模型、供應鏈管理系統、科技接受模型
Technology Acceptance Model, Unified Theory of Acceptance and Use of Technology, Supply Chain Management
統計
Statistics
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中文摘要
面對經營環境變遷及產業全球化的衝擊,企業採取跨國經營與國際分工的
趨勢愈加明顯,隨著流程改造與資訊技術的發展,供應鏈管理逐漸被企業界認
為是創造競爭優勢的利器。因此未來企業的競爭態勢,不只是個別企業的競爭
力而已,更強調企業以更優勢的供應鏈來面對供應鏈與供應鏈的競爭。
中鋼公司主要競爭對手,韓國浦項鋼廠完成流程創新,導入供應鏈管理,
大陸寶鋼與日本新日鉄也進行供應鏈管理的建置工作,本公司擬藉著供應鏈產
銷整合系統的建置,加速提升競爭力。
本研究以「整合性科技接受模式」(UTAUT)為基礎,考量中鋼公司的特性
修訂部分量表,並針對業務相關的單位,採全面性的問卷調查,共獲得有效問
卷170 份,經利用因素分析、相關性分析及迴歸分析等方法,來探討員工對系
統的接受度。
主要結論包括:
一、員工對供應鏈產銷整合系統的接受度高。
二、影響接受度的因素可歸納為「效用性」、「支持性」、「簡易性」和「激
勵性」等四項,均對使用意願有正向之關係。且不同屬性員工對不同的因
素認知反應不一。
三、影響系統使用意願的因素主要是「效用性」、「支持性」等兩項;且「效
用性」對使用意願的影響力遠超過其他因素。
四、不同的控制變數會間接影響不同的構面對系統接受度之關係。
Abstract
Facing the change of administration environment and the impact of business globalization, it is getting clear that the trend of taking transnational administration and work allocation by firms. Developments in process reengineering and information technology result that Supply Chain Management(SCM) offers an excellent approach for firms to create higher competitiveness. So, in the emerging supply chain versus supply chain competitive environment, the ultimate success of the individual businesses will depend not only on the advantage in competitiveness they posses, but on management’s ability to enhance powerful SCM system.
Posco, CSC’s main competitor, in Korea has implemented process innovation and SCM system recently. Both NSC in Japan and Boa Steel in mainland China are establishing SCM system. CSC also establishes SCM system now to accelerate the promotion of his productivity.
Based on “the Unified Theory of Acceptance and Use of Technology”(known as UTAUT), this study considered the property of CSC and applied existing measurement scale with some modifications. Totally, 170 samples were collected from the department related to SCM system. In this study, we analyzed the employee’s acceptance by means of Factor Analysis, Correlation Analysis and Multiple Linear Regression.
The major conclusions derived from this research are:
1.The employee’s acceptance of SCM system is high.
2.There are 4 key factors: Usefulness, Supporting, Ease of Use, and Incentives, which are extracted from this study significantly and positively related to employee’s behavior intention.
3.Usefulness and Supporting both influence employee’s behavior intention significantly. Moreover,Usefulness is the most important factor of all.
4.Different control variables influence employee’s acceptance indirectly on each dimension.
目次 Table of Contents
第一章 緒論-----------------------------------1
第一節 研究背景與動機-----------------------1
第二節 研究目的-----------------------------2
第三節 研究對象-----------------------------2
第四節 研究流程-----------------------------3
第五節 論文架構-----------------------------5
第二章 文獻探討-------------------------------7
第一節 供應鏈管理系統-----------------------7
第二節 中鋼的SCM供應鏈產銷整合系統---------15
第三節 科技接受模式------------------------23
第三章 研究方法------------------------------37
第一節 研究架構----------------------------37
第二節 研究構面操作性定義與衡量------------38
第三節 量表設計----------------------------41
第四節 量表測試----------------------------42
第五節 問卷調查----------------------------50
第六節 資料處理----------------------------51
第七節 統計分析----------------------------53
第四章 資料分析與討論------------------------56
第一節 基本資料分析------------------------56
第二節 信度與因素分析----------------------57
第三節 個人屬性變項在不同構面的差異性分析--65
第四節 相關性分析--------------------------73
第五節 路徑分析----------------------------75
第六節 控制變數的影響----------------------78
第五章 研究結果與建議------------------------89
第一節 研究結果----------------------------89
第二節 建議--------------------------------93
參考文獻-------------------------------------95
附錄一 前測量表-----------------------------101
附錄二 正式問卷-----------------------------104
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