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博碩士論文 etd-0607106-223737 詳細資訊
Title page for etd-0607106-223737
論文名稱
Title
組織政治知覺、信任與知識分享關係之研究
A Study of the Relationships among Perceptions of Organizational Politics, Trust and Knowledge Sharing
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
105
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2006-06-02
繳交日期
Date of Submission
2006-06-07
關鍵字
Keywords
知識管理、組織政治知覺、信任、知識分享
perceptions of organizational politics, knowledge management, knowledge sharing, trust
統計
Statistics
本論文已被瀏覽 5749 次,被下載 1943
The thesis/dissertation has been browsed 5749 times, has been downloaded 1943 times.
中文摘要
隨著新知識經濟時代的到來,知識管理將促進組織績效,並增進其在全球市場的競爭力。而提升組織成員的知識分享意願將有助於組織實行知識管理。本研究主要目的是在探索企業中組織政治知覺、信任與知識分享之間的關係,並藉以瞭解組織中員工對於組織政治的知覺程度、信任的態度及知識分享的感受。因此,本研究架構將組織政治知覺作為自變項、知識分享作為依變項,而將信任作為中介變項,來驗證研究變項之間的因果關係。
本研究主要係以台灣五大行業類別中42家公司的內部員工為研究對象,共回收1037份有效問卷。統計分析方法則採用信度分析、描述性統計分析、獨立樣本T檢定、單因子變異數分析、相關分析及層級迴歸分析等方法。研究結果發現如下:
1.工作年資、工作職級、行業別、公司成立年數、公司員工人數等個人變項不同,組織政治知覺會有顯著差異。
2.教育程度、年收入、公司成立年數等個人變項不同,對於信任會有顯著差異。
3.婚姻狀況及年齡等個人變項不同,對於知識分享會有顯著差異。
4.組織政治知覺與知識分享之間具有顯著負向關係。
5.組織政治知覺與信任之間具有顯著負向關係。
6.信任與知識分享之間具有顯著正向關係。
7.信任在組織政治知覺與知識分享之間具有部分中介效果。
Abstract
In an era of new knowledge-based economy, knowledge management would promote the organizational performance and improve the competition in the global market. Improving organizational members’ willingness of knowledge sharing will be useful for carry out knowledge management. The purpose of this study is to explore the relationships among perceptions of organizational politics, trust and knowledge sharing in the industries for understanding employee’s degree of perceptions of organizational politics, attitudes of trust and feelings of knowledge sharing in the organization. Therefore, this study constructs a model which perceptions of organizational politics is the independent variable, knowledge sharing is the dependent variable and trust is the mediate variable to identify the causal relationships.
The sample consisted of 1037 employees selected from 42 firms among 5 industries in Taiwan. The data were analyzed by reliability analysis, descriptive statistics analysis, independent-sample T test, one-way ANOVA, correlation analysis and regression analysis. The major findings of this study are as fallow:
1.Seniority, official rank, industry, firm age and firm size among individual variables have significant difference in perceptions of organizational politics.
2.Educational level, income and firm age among individual variables have significant difference in trust.
3.Marital status and age among individual variables have significant difference in knowledge sharing.
4.Perceptions of organizational politics have significant negative relationship with knowledge sharing.
5.Perceptions of organizational politics have significant negative relationship with trust.
6.Trust has significant positive relationship with knowledge sharing.
7.Trust has partial intervening effect between perceptions of organizational politics and knowledge sharing.
目次 Table of Contents
目 錄
論文摘要 ................................................i
目錄 ..................................................iii
表目錄 .................................................iv
圖目錄 ..................................................v
第一章 緒論 .............................................1
第一節 研究背景 .........................................1
第二節 研究動機 .........................................3
第三節 研究目的 .........................................5
第四節 研究流程 .........................................6
第二章 文獻探討 .........................................7
第一節 組織政治知覺 .....................................7
第二節 信任 ............................................20
第三節 知識分享 ........................................30
第三章 研究方法 ........................................41
第一節 研究架構 ........................................41
第二節 研究變項定義與量表設計 ..........................42
第三節 研究假設 ........................................47
第四節 研究對象與資料蒐集方法 ..........................48
第五節 資料分析方法 ....................................50
第六節 研究限制 ........................................52
第四章 資料分析與討論 ..................................53
第一節 基本分析 ........................................53
第二節 個人特性及組織特性與各研究變項的關係 ............58
第三節 各研究變項間的相關係數分析 ......................68
第四節 各研究變項間的影響分析 ..........................71
第五節 信任之中介效果分析 ..............................75
第五章 結論與建議 ......................................79
第一節 結論 ............................................79
第二節 建議 ............................................84
參考文獻 ...............................................87
附錄:實測問卷 .........................................95
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