||There are many papers or theses researched the similar topic which always focused on individual project management skills or risk management technique. Have you ever thought if a IT service provider try to process multiple projects, how the top manager team should monitor and supervise? How can they get this project done effectively and efficiently? How can they make the business more adaptive, responsive, and thus more profitable in a rapidly changing, multiproject environment? The advantages which can easily present why enterprise project management function its capability and show up its importance.|
This thesis proposed the point of view from the project management office, and try to draft a series of flexible processes to speed up and eliminate internal works of an enterprise, to raise customer satisfaction, to maintain the proper risk level; even though the controlling process had simplified, the risks still can be managed.
In this research, which focused on risk assessing process in enterprise project management, reference lots of issues, books, magazines…etc., by literature review and existing assessing flow in I company, find out the risks of multiprojects, go through generalized and analysis methodology to conduct a lot of different processes which should be properly used in each type of projects.
Following results could be come out from this research,
1st, to realize what are the risk factors of enterprise project management(EPM).
2nd, to provide a referenced check list and process to which business wants to implement EPM.
3rd, to offer flexible risk assessing models speeding up processes and raise customer satisfaction. We could find 80% Type A projects could shorten process working days from original 31 days to 9~11 days; and 86% Type B projects, from 31days to 4~6days; total 81.37% sampling projects will get benefits.
Adams J.R.,& Barndt S.E., “Behavioral Implications of the Project Life Cycle, Project Management Handbook”, D.I.Cleland and W.R King(Eds.), Van Nostrand Reinhold, New York, 1988
Archibald , Russell D., “Managing High-technology Program and Projects”, New York, NY : John Wiley&Sons,1976
Boehm, B.W., “Software Risk Management：Principles and Practices”, IEEE Software, January 1991, p32-41
Cleland D. I.,& King W.R., “Systems Analysis and Project Management”, McGraw-Hill, New York 1983
E. S. Andersen, K.V. Grude, T. Haug, J.R. Turner, “Goal Directed Project Management”, Kogan Page Limited, London, 1987
IBM Project Management Fundamentals Handbook, 1997
IBM ICM, “Initial Development of Process Overview” , 2001
Juran, J. M., “Leadership for Quality”, N.Y. , Free Press, 1989
Kerzner , H., “Project Management : A System Approach to Planning, Scheduling and Controlling”, 2nd ed. New York : Van Nostrand Reinhold Co. Inc. 1984
Lewis, James P., “Project Planning, Scheduling and Control”, Irwin Professional Publishing, 1995
Liz Maclachlan, “Making Project Management for You”, Library Association Publishing, London, 1996
Might, R.J.,& Fischer, W.A., “The Role of Structural Factors in Determining Project Management Success”, IEEE Transactions on Engineering Management, May,p71-77,1985
Paul C. Dinsmore, “Winning in Business with Enterprise Project Management”, American Management Association, 1999
Pinto J.K., and D.P. Slevin, “Critical Success Factors in Effective Project Implementation, in Project Management Handbook”, D.I.Cleland and W.R King(Eds.), Van Nostrand Reinhold, New York, 2nd ed.,1988.
Pinto J.K., and D.P. Slevin, “Critical Factors in Successful Project Management”, IEEEE Transactions on Engineering Management, February 1987.
Pinto J.K.,& Covin J.G., “Critical Factors in Project Implementation: A Comparison of Construction and R&D Projects”, Technovation, Vol.9, p49-62, 1989
Pinto J.K.,& Prescott J.E., “Planning and Tactical Factors in the Project Implementation Process”, Journal of Management Studies, Vol.27,No.3,May,p51-54,1990
PMBOK Guide 2000 Edition, PMI
Rook, P., “Software Reliability Handbook”, Crown, America, 1984
Surya Lovejoy, “A Systematic Approach to Getting Results”, Gower, USA, 1996
Thomas R. Block & J. Davidson Frame, “The Project Office”, CRISP Management Library, 1998