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博碩士論文 etd-0629108-203533 詳細資訊
Title page for etd-0629108-203533
論文名稱
Title
工作價值觀、工作特性與工作滿足之關係研究─以金融業為例
The Research of The Relationships among Work Values, Job Characteristics, and Job Satisfaction─An Example of Financial Institutions
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
81
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2008-05-31
繳交日期
Date of Submission
2008-06-29
關鍵字
Keywords
工作價值觀、工作特性、工作滿足
job characteristics, job satisfaction, work values
統計
Statistics
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中文摘要
過去金融業被視為「錢多、事少、高保障」的金飯碗,是許多人工作者的首選產業,近年金融生態遽變,不論是前後台的全員業務員化、次級房貸風暴、金融機構合併,甚至是銀行倒閉或惡性掏空等事件,大環境的衝擊及金融產業體制的改變,都讓金融從業人員面臨相當大的考驗。
本研究目的在探討金融從業人員的工作價值觀、工作特性與工作滿足之間的關連性,透過本次實證研究,驗證構面之間的相關性及信度,探討干擾變項「工作特性」對調和工作價值觀與工作滿足變項間的影響效果。本研究以金融服務相關產業為實證研究對象,共蒐集450份有效問卷,調查資料分別使用因素分析、信度分析、變異數分析、相關分析、廻歸分析、層級廻歸分析等方法,研究結果發現工作特性對工作價值觀與工作滿足間不具有干擾效果。
Abstract
In the past, jobs in the financial industry were many people’s top priority because they thought being financial specialists could make more money, have less workload, and enjoy relatively stable career path. However, this industry is recently facing big changes such as the subprime loan storm, merges and acquisitions of financial organizations, bankruptcies, hollowing out company's assets, etc. The impact on the macroeconomic environment and change of the financial system make financial specialists facing big challenges.
The purpose of this research is to figure out the relativity of financial specialists’ work values, job characteristics and job satisfaction. This research is sampling from financial service industry and 450 effective samples were collected. Among this research, factor analysis, reliability analysis, one-way ANOVA, analysis of variance, correlation, regression, and hierarchical regression analysis, etc were used. The finding shows that job characteristics have no interference on the link between work values and job satisfaction.
目次 Table of Contents
第一章 緒論 1
第一節 研究背景 1
第二節 研究動機 2
第三節 研究目的 2
第二章 文獻探討 3
第一節 工作價值觀 3
第二節 工作滿足 13
第三節 工作特性 21
第四節 相關實證研究 28
第三章 研究方法 30
第一節 研究架構 30
第二節 研究假設 31
第三節 研究對象 31
第四節 研究方法 31
第五節 研究變項操作性定義與衡量工具 33
第六節 樣本與量表信度分析 35
第四章 實證分析 43
第一節 研究變項間之關係 43
第二節 個人屬性對工作價值觀之影響 44
第三節 個人屬性對工作滿足之影響 45
第四節 工作價值觀對工作滿足之影響性分析 47
第五節 干擾效果之分析與探討 50
第五章 結論與建議 58
第一節 研究結論與討論 58
第二節 管理實務建議 62
第三節 研究限制與後續研究建議 63
參考文獻 64
附錄 研究問卷 70
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