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姓名 黃慧玉(Hui-Yu Huang) 電子郵件信箱 E-mail 資料不公開
畢業系所 人力資源管理研究所(Institute of Human Resource Management)
畢業學位 碩士(Master) 畢業時期 104學年第2學期
論文名稱(中) 德行領導對員工情感性承諾、組織公民行為及離職傾向之影響:探討工作敬業度的中介效果
論文名稱(英) The Impact of Moral Leadership on Affective Commitment, Organizational Citizenship Behavior and Turnover Intention:
the Mediation Effect of Work Engagement
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    紙本論文:1 年後公開 (2017-08-08 公開)

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    摘要(中) 德行領導是家長式領導的三元素之一,涵蓋了領導者個人的正直盡責、不徇私、不濫用職權牟取私利,故德行領導亦為領導研究中甚具華人文化特色之領導行為。
    在過往有關家長式領導的研究中,多發現主管的德行領導與部屬的工作態度(如情感性承諾、離職意願)和工作行為(如組織公民行為)呈現顯著影響。本研究則檢視了主管德行領導之功效,是否可能來自部屬心理層次的工作敬業度之中介作用。
    本研究共發放102套問卷,每套問卷含主管1部屬3人,回收之有效樣本共263組上下對偶。結果顯示領導者的德行領導行為對部屬的情感性承諾與組織公民行為有顯著正向影響,但對部屬離職意願無顯著負向影響;當以部屬工作敬業度為中介變項後,發現主管的德行領導對部屬情感性承諾的影響,是可能來自部屬工作敬業度之中介作用,但對部屬的組織公民行為則無此情形。
    摘要(英) The purpose of this study is to explore the impacts of moral leadership behavior on affective commitment, organizational citizenship behavior, and turnover intention, furthermore the mediating effects of work engagement in these impacts.
    I collected valid data from 263 dyads of employees and their direct leader, and used SPSS for hierarchical regression analysis. The results are as follow:
    1.Supervisor’s moral leadership does have a positive effect on subordinator’s affective commitment, organizational citizenship behavior.
    2.The influence of supervisor’s moral leadership on subordinator’s affective commitment does have a mediating effects from subordinator’s work engagement.
    關鍵字(中)
  • 離職傾向
  • 組織公民行為
  • 情感性承諾
  • 德行領導
  • 工作敬業度
  • 關鍵字(英)
  • Affective Commitment
  • Organizational Citizenship Behavior
  • Turnover intention
  • Moral Leadership Behavior
  • Work Engagement
  • 論文目次 論文審定書 i
    誌謝 ii
    中文摘要 iii
    英文摘要 iv
    目錄 v
    圖目錄 vii
    表目錄 viii
    第一章 緒論 1
    第一節 研究背景 1
    第二節 研究動機 3
    第三節 研究目的 4
    第二章 文獻探討 5
    第一節 德行領導 5
    第二節 情感性承諾 9
    第三節 組織公民行為 13
    第四節 離職意願 17
    第五節 工作敬業度 20
    第三章 研究方法 24
    第一節 研究架構 24
    第二節 研究對象 26
    第三節 研究工具 28
    第四節 施測程序 33
    第五節 資料分析 34
    第四章 結果分析 35
    第一節 各變項之描述性統計量與相關性 35
    第二節 德行領導對情感性承諾之影響與工作敬業度之中介作用 39
    第三節 德行領導對組織公民行為之影響與工作敬業度之中介作用 41
    第四節 德行領導對離職意願之影響與工作敬業度之中介作用 43
    第五章 討論與建議 44
    第一節 研究結果 44
    第二節 結果討論 45
    第三節 研究限制 47
    第四節 研究與管理實務之建議 48
    參考文獻 52
    附錄一:研究調查問卷—主管問卷 65
    附錄二:研究調查問卷—部屬問卷 69
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    口試委員
  • 周麗芳 - 召集委員
  • 李明彥 - 委員
  • 任金剛 - 指導教授
  • 口試日期 2016-07-21 繳交日期 2016-08-08

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