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博碩士論文 etd-0718107-233808 詳細資訊
Title page for etd-0718107-233808
論文名稱
Title
ERP系統導入適配性分析 – 以H公司為例
Misfits Analysis of ERP Implementation: A Case Study of H Company
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
59
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2007-05-15
繳交日期
Date of Submission
2007-07-18
關鍵字
Keywords
企業資源規劃、適配度、ERP導入
ERP, Misfit, ERP Implementation
統計
Statistics
本論文已被瀏覽 5933 次,被下載 25
The thesis/dissertation has been browsed 5933 times, has been downloaded 25 times.
中文摘要
許多大型企業皆已採用現成的套裝ERP資訊系統來整合其內部各部門之間的商業流程,目前中小型企業也正在針對ERP資訊系統投資導入,但多項研究指出約有四分之三的企業導入ERP失敗,而大部份企業在導入ERP時最常遇到的便是不適配的問題。
本研究即探討及評估ERP適配度分析方法論(Wu等人,2007)的可用性,進行各種ERP適配度的研究。並利用已整合方法論流程的決策支援系統(Decision Support Systems,DSS),簡化適配度分析的複雜性。企業組織利用決策支援系統所輸出的結果,不僅可以容易且系統化的指出不適配之處及其深度,也能進一步降低導入ERP的風險。這些輸出結果在企業需求與ERP系統功能間,也提供了更深刻及清楚的分析,並且有助於企業組織評估每個不適配項目的ERP客製化或企業流程再造(Business Process Reengineering,BPR)上所需耗費的人物力,並有效支援企業執行相關決策。
Abstract
Commercial off-the-shelf enterprise resource planning systems have been adopted by large companies to support their inter- and intra-business processes. Midsize market firms are now investing in ERP systems too. However, research has indicated that about three quarters of attempted ERP projects turned out to be unsuccessful. A common problem encountered in adopting ERP software has been the issue of misfit.
This study focuses on assessing the usability of the ERP misfit analysis methodology, from Wu, et al. (2007), to investigate the ERP misfits. We also develop a decision support system to help identify the misfits. It integrates the methodology into the process to facilitate misfit identification. The results indicate that with this approach, organizations can more easily and systematically determine where the misfits are and the degree of misfits, thereby reducing the risk in implementing ERP. These results provide greater insight for understanding the misfits between the firm requirements and the functions provided by the ERP. They also help to evaluate the efforts needed for ERP customization and business process reengineering for each misfit and thereby help to support decision making in customization or BPR.
目次 Table of Contents
第一章、緒論............................................................................................................... 1
第一節、研究背景與動機.................................................................................. 1
第二節、研究目的與範圍.................................................................................. 2
第三節、論文架構.............................................................................................. 4

第二章、文獻探討....................................................................................................... 6
第一節、使用個案圖、藍圖、資料詞彙、活動圖.......................................... 6
一、使用個案圖......................................................................................... 6
二、活動圖................................................................................................. 8
三、藍圖.....................................................................................................10
四、資料詞彙............................................................................................. 11
第二節 套裝軟體適配性類別說明.................................................................. 12
第三章、研究方法......................................................................................................15
第一節、目標適配度分析.................................................................................15
第二節、功能適配度分析.................................................................................17
一、情境塑模............................................................................................18
二、情境適配分析....................................................................................18
第三節、資料與輸出適配度分析.....................................................................18
一、輸出適配度分析................................................................................19
二、資料適配度分析................................................................................19
第四章、個案研究......................................................................................................22
第一節、目標適配度分析.................................................................................22
第二節、功能適配度分析.................................................................................27
第三節、資料與輸出適配度分析.....................................................................33
一、輸出適配度分析................................................................................41
二、資料適配度分析................................................................................42
第五章、研究結論......................................................................................................45
第一節、研究成果.............................................................................................45
第二節、研究貢獻.............................................................................................47
第三節、研究限制.............................................................................................48
參考文獻......................................................................................................................49
參考文獻 References
【中文部份】:
辛信興,「企業資源規劃系統適配性分析方法論與決策支援系統」,中山大學資訊管理研究所博士論文,2007年。
吳仁和,「物件導向系統分析與設計-結合MDA與UML」二版,智勝文化,台北,2007 年。
吳仁和、夏則智、戴偉峻、許富雄,「ERP系統選擇之研究」,中國工業工程學會九十年度年會暨學術研討會,義守大學,2001年。
許富雄,「企業需求與套裝軟體差異解決方案方法論之研究」,中山大學資管系碩士論文,2003年。

【英文部份】:
Fowler, M. and Scott, K., UML Distilled: A Brief Guide to the Standard Object Modeling Language, 2nd Edition, Addison-Wesley, Reading, Massachusetts, 2000.
Holbrook, C.H., A scenario-based methodology for conducting requirements elicitation, ACM SIGSOFT Software Engineering Notes 15(1), 1990, pp. 95-104.
Jacobson, I., Christerson, M., Jonsson, J., and Overgaard, G., Object-Oriented Software Engineering: A Use Case Driven Approach, Addison-Wesley, Reading, Massachusetts, 1996.
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Simon, H.A., The sciences of the artificial. 3rd ed., the MIT press, Cambridge, Massachusetts, 1996, pp. 208-210.
Soh, C., Kien, S. S., and Tap-Yap, J.,“Cultural Fits and Misfits : Is ERP a Universal Solution ?” Communications of the ACM, Vol. 43, No.4, April 2000.
Weidenhaupt, K., Pohl, K., Jarke, M., Haumer, P., Scenarios in System Development: Current Practice, IEEE Software 15(2), 1998, pp. 34-45.
Wu, J.H., Hsia, T.C., Tsai, S.J., Hsieh, C.T., A Methodology for Modeling the User Interfaces: An integrated UML and PAC Model, Journal of Internet Technology 6(4), 2005, PP. 403-412.
Wu, J.H.,Shin, S.S.,Wu, C.C.,Hsieh, C.T., A Methodology for Evaluating Data and Output Misfits in Commercial Off-The-Shelf ERP Systems, Journal of Information Technology and Information Management 14(4), 2005.
Wu, Jen-Her, Shin, Shin-Shing, and Heng, Michael S H, “A METHODOLOGY FOR ERP MISFITS ANALYSIS,” Submitted to Information and Management, Under 3rd Revision, 2007.
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