本研究以組織動態能力的觀點探討組織需要具備所謂的動態能力，才能夠將其擁有的資源轉換為競爭的優勢。動態能力的觀點闡明企業可以其獨特能耐 (competences) 為基礎而在市場上取得領導地位的過程。一般所稱之管理能耐是指組織從創立以來所累積之管理經驗、知識或價值觀，而這種能耐是企業得以因應外在考驗，以獲取利潤之潛能 (Pickett, 1998)。根據Teece et al. 的定義，所謂動態能力是指組織整合，建構及重新配置內部及外部能耐以因應快速變化環境之能力。也就是說組織除了要有資源及能耐外，還要有能夠發揮資源功能的動態能力。動態能力因此反映了組織在既定的路徑相依及市場位置下，因應環境的改變而取得競爭優勢之能力。本研究以在台之國際企業為研究樣本，探討企業全球化知識管理能耐、動態能力及國際競爭優勢間之關係。本研究使用結構方程式模型分析方法驗證全球化知識管理能耐、動態能力及國際競爭優勢各構念的組成要素及三者間之關係。結果發現動態能力是組織改變其既有的資源根基的前提。而動態能力也是使組織產生新價值的能力。正因為如此，動態能力是組織創造、進化及產生新的競爭優勢的主要動能，組織可透過動態能力的發展將組織能耐轉化成競爭的優勢。

This paper examines the mediating effects of dynamic capabilities on the relationship between global knowledge management competences and competitive advantage. The predictions of dynamic capabilities were tested using a sample of international enterprises in Taiwan. The results indicate that dynamic capabilities are the key to competitive advantage. The performance of an organization can be considered as the outcome of a complex isomorphism and reciprocal influences between its internal and external competences and dynamic capabilities related to environmental uncertainty and turbulence. Structural equation analysis is applied to empirically testify the relationships and the path model suggests that dynamic capabilities of an organization play an important role on transforming global knowledge management competences toward competitive advantage. These results provide evidence of the dynamic capabilities view that the dynamic capabilities refer to the capacity of the firm to shift its boundaries in order not to be overwhelmed when the environment pressure becomes excessive.

第一章 緒論……………………………………………………….1
第一節 研究動機………………………………………………….1
第二節 研究目的………………………………………………….4
第二章 文獻探討………………………………………………...6
第一節 全球化知識管理能耐與動態能力……………………….6
第二節 動態能力與國際競爭優勢……………...………………21
第三節 全球化知識管理能耐、動態能力與國際競爭優勢…...26
第三章 研究方法……………………………………………….28
第一節 研究架構………………………………………...………28
第二節 研究假設……………………………………………...…28
第三節 變數操作性定義與測量……………………….………..29
第四節 研究對象與抽樣方法…………………………………...31
第五節 資料分析方法…………………………….……………..32
第六節 信效度分析…………………...…………………………35
第四章 研究結果……………………………………………….37
第一節 全球化知識管理能耐之因素分析..………..…...………37
第二節 動態能力之因素分析…………………………………...38
第三節 國際競爭優勢之因素分析……………………………...41
第四節 結構方程式模型分析…………………………………..43
第五章 結論與建議……...………………………………….57
第一節 結論………………………………..………..…...………57
第二節 對企業界之建議………………………………………...59
第三節 研究限制與對後續研究的建議………………………...60
參考文獻………………………………………………….………….63
附錄一：問卷………………………………………………………75
附錄二：企業訪談摘錄…………………………………………78

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