Responsive image
博碩士論文 etd-0725107-104654 詳細資訊
Title page for etd-0725107-104654
論文名稱
Title
轉換型領導,組織政治知覺,角色壓力與工作滿意度關係之研究-以南部地區新聞記者為例
The Study of the Relationship among the Transformational Leadership, Perceptions of Organizational Politics, Role Pressure and Job Satisfaction from the aspect of News Reporters in Southern Taiwan
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
99
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2007-07-12
繳交日期
Date of Submission
2007-07-25
關鍵字
Keywords
轉換型領導、組織政治知覺、角色壓力、工作滿意度
Role pressure, Transformational leadership, Job satisfaction, Organization political awareness
統計
Statistics
本論文已被瀏覽 5770 次,被下載 1934
The thesis/dissertation has been browsed 5770 times, has been downloaded 1934 times.
中文摘要
在組織行為學(Organizational behavior)的理論基礎中,「領導行為」與「組織文化」是團隊行為的重要面向。傳播組織與新聞人員是在複雜的社會因素限制下活動。Gallagher(1994:240)媒介組織新聞部門由記者與主管組成。主管擁有賞罰權,以及或高或低的知識權和參考權。主管和記者同為媒體組織成員,一旦進入組織,他們就不再是獨立的個體,而是相互依存的團隊成員,必須具備合作的共識且經常協調。對於新聞媒體主管的領導領導風格與組織政治知覺配合的前提下,如何提高員工工作滿度,是值得研究探討的議題。此外,在台灣快速資本化的市場環境中新聞記者,必須要掌握這兩者的關係,才能突破目前的電子媒體新聞發展困境,提高記者工作滿足,進而達成組織的策略與目標。
本研究針對南部電子媒體新聞台(台視、中視、華視、年代、東森、中天、民視、三立及TVBS)之從業人員包含嘉義、台南、屏東駐地記者以及高雄南部中心,採取便利抽樣方式,共發放155份問卷進行研究,其中39份問卷為無效問卷,有效問卷為116份,有效問卷回收率為74.8%。利用因素分析、複迴歸分析、t檢定及變異數分析,進行實證研究,研究結果如下:
一、轉換型領導、組織政治知覺、角色壓力與工作滿意度之間,均有正相關
二、轉換型領導對組織政治知覺及角色壓力呈現部分顯著影響
三、轉換型領導對工作滿意度呈現部分顯著影響
四、組織政治知覺及角色壓力對工作滿意度呈現部分顯著影響
五、轉換型領導、組織政治知覺、角色壓力與工作滿意度在不同個人特徵上,會有顯著差異
Abstract
This research is to understand the relationships among the transformational leadership, organization political awareness, role pressure and job satisfaction from the aspect of electronic media professionals.

Under the theory of Organizational behavior, “leadership behavior” and “organization culture” are important aspects of the organization behavior. Broadcasting organizations and news professionals are working under complex social restrains. Gallagher (1994:240) media organization news department consists of new reporters and managers. Managers have the authorities to reward and punish, and various level of access to sensitive knowledge and decision making. Managers and reporters are both members of the media organizations, once they are in the organization, they become members that depend on each other instead of unrelated individuals. They often need to cooperate through compromises.

Under the influence of the new media managers’ leadership style and organization political awareness, it is important to understand how to increase the job satisfaction level of the employees. In Taiwan’s accelerated capitalization trend, news reporters need to have a clear focus of these issues in order to breakthrough the current bottleneck of the electronic media industry. And to promote job satisfaction and accomplish the goals of the organization.

This study was sampled based on the news professionals of the electronic media organizations in the southern Taiwan region including Chia-Yi, Tainan, Pin-Tung, and southern Kaoushing area. The rapid sampling methods was used based on 155 surveys, 39 of the samples are invalid, therefore 74.8% with 116 valid samples. Utilizing factor analysis, double cycle analysis, t-test, and ANOVA analysis, the study was concluded as following:

(1) There is positive relationship among transformational leadership, organization political awareness, role pressure and job satisfaction.
(2) Transformational leadership has partial significant effect on organization political awareness and role pressure.
(3) Transformational leadership has partial significant effect on job satisfaction.
(4) Organization political awareness and role pressure has partial significant effect on job satisfaction.
(5) The transformational leadership, organization political awareness, role pressure and job satisfaction have unique result when applied on different test individual.
目次 Table of Contents
目 錄
第一章 緒論
第一節 研究背景與動機 1
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻探討
第一節 轉換型領導 6
第二節 組織政治知覺 10
第三節 角色壓力 16
第四節 工作滿意度 22
第五節 構面間推導 27
第三章 研究方法
第一節 研究架構 30
第二節 研究假設 32
第三節 研究變項之操作性定義與衡量 33
第四節 資料分析方法 41
第五節 問卷信效度 43
第四章 結果與分析
第一節 樣本資料分析 52
第二節 研究架構各構面間之影響分析 63
第三節 研究結果 69
第五章 結論與建議
第一節 研究結論與討論 70
第二節 研究建議 73
參考文獻
中文文獻 75
英文文獻 78
附錄 研究問卷 84
參考文獻 References
參考文獻
一、中文部分
1.王青祥 (1985)。組織溝通、決策參與、個人特質、角色壓力與工作態度之關係。國立政治大學教育研究所碩士論文,未出版,台北。
2.王春源 (1995)。對角色性格差異、角色壓力、工作投入與滿意度之關聯性研究。中山人文社會科學期刊,4(1),121-185。
3.何金銘、李安民 (2002)。「組織政治知覺與工作滿足及工作壓力之關係」。人力資源管理學報,2(4),81-106。
4.何雪真 (2002)。國立大學人事人員角色知覺、角色壓力與壓力反應之研究。國立台北師範學院國民教育研究所碩士論文,台北市。
5.余泰魁、黃識銘 (2005)。供應商銷售人員工作滿意度量表之建構。人力資源管理學報,3(5),49-74。
6.吳思華、林志洪、湯明哲、羅理平 (1988)。組織理論與管理。台北:桂冠。
7.李文傑 (2000)。影響護理人員離職意願因素之研究。私立長庚大學管理學研究所碩士論文,桃園縣。
8.李明峰 (1997)。領導與角色壓力、工作滿足關係之研究。國立中興大學企業管理研究所碩士論文,未出版,台中市。
9.李團益 (2001)。領導行為對工作信心相關研究。私立中國文化大學勞工研究所碩士論文,台北。
10.林天從 (2003)。報社地方新聞主管領導風格對記者工作滿意度與組織承諾影響之研究-以高雄地區為例。義守大學管理研究所未出版碩士論文,高雄縣。
11.林維林 (1996)。轉換型、交易型領導行為與領導效能關係之研究-以台灣省政府建設廳為個案分析。東海大學公共行政研究所碩士論文,台中。
12.侯堂柱(2001)。轉換型領導、組織承諾與組織公民行為之關係-以台灣電子業為例。國立中山大學人力資源管理研究所碩士論文,高雄市。
13.張瑞春 (1998)。組織變革中組織氣候對工作投入、組織承諾及工作滿足影響之研究。國立中山大學人管所碩士論文,高雄市。
14.張誠仁 (2002)。個人特質、工作滿足、工作壓力、主管領導與離職傾向關係之研究-壽險行銷人員之探討。逢甲大學保險學系碩士論文,台中市。
15.梁瑞安 (1990)。國小教師組織溝通、角色壓力與組織承諾關係之研究。國立高雄師範大學教育研究所碩士論文,高雄市。
16.許士軍 (1977)。工作滿足、個人特徵與組織氣候-文獻探討及實證研究。國立政治大學學報,35,13-56。
17.郭為藩(1977)。角色理論在教育學上之意義。師大教育研究所集刊第13輯。
18.陳順孝(1999)。媒介組織的內部新聞建構:外力衝擊下,記者與主管的互動策略。收錄在林靜伶與施清真編《一九九八年媒介與環境學術研討會論文彙編》,211-234。台北:輔仁大學傳播研究所。
19.陸洛(1997)。工作壓力之歷程:理論與研究的對話。中華心理衛生學刊,4(10),20-51。
20.彭昌盛(1993)。轉換型領導理論及其應用之研究。國立政治大學公共行政研究所碩士論文,台北市。
21.項賓和(2001)。轉換型領導、內外控取向與工作滿足之關係研究─以台灣地區電視台新聞記者為例。國立中山大學傳播管理研究所碩士論文,未出版,高雄市。
22.黃金梅 (2005)。醫院護理人員之角色壓力,工作滿足及領導型態與離職傾向之相關性研究-以南部某區域教學醫院為例。南台科技大學高階主管企管碩士論文,台南縣。
23.黃敏萍、鄭伯壎、王建忠 (2003)。轉型領導、團隊內互動、及團隊與成員效能:IPO模式之驗證。管理學報,20(3),397-427。


24.楊志弘、潘駿誼 (2006)。東森電視公司轉換型領導、組織承諾與組織變革態度之研究。「銘傳大學2006國際學術研討會:數位內容產業發展論壇」論文。臺北市:銘傳大學傳播學院。
25.廖國蜂、王湧水、戴坤輝 (2004)。轉換型領導、交易型領導、組織自尊與工作滿足及組織承諾關聯性之研究-信任的中介效果。國防管理學報,25(2),1-16。
26.廖貴鋒(1986)。國中教師角色衝突、角色不明確與工作倦怠之研究。台灣師範大學教育研究所碩士論文,台北市。
27.趙美鈴 (1997)。國小已婚婦女教師工作特性知覺、角色壓力與其工作投入關係之研究。國立新竹師範學院國民教育研究所碩士論文,新竹。
28.蕭靜宜 (1999)。護理人員工作特徵、角色壓力、人格特質對組織與專業承諾之影響-H醫院的個案研究。東海大學企業管理研究所碩士論文,台中縣。
29.藍偉峰 (2003)。領導風格、組織文化、工作滿足與離職傾向之關係研究-以技職院校教師為研究對象。國立成功大學企業管理研究所碩士論文,台南市。












二、英文部分
1. Adams, J. S. (1963). Toward an understanding of inequity. Journal of Abnormal and Social Psychology, 67, 422-436.
2. Alderfer,C.P.,1972, Existence Relatedness and Growth : Human need in organizational setting, The Free press,New York.
3. Bass, B. M. & Avolio, B. J. (1995). The multifactor leadership questionnaire (From Rrecised), Palo Alto, CA: Mind Garden, Inc.
4. Bass, B. M. (1985). Leadership and performance beyond expectation. New York: The Free Press.
5. Bass, B. M.(1990). Bass and Stogdill’s Handbook of Leadership: Theory, Research and Managerial Applications(3rd ed.). New York: The Free Press.
6. Bass, B. M., & Avolio, B. J.(1990). Transactional leadership development manual for the multifactor leadership questionnaire. Palo Alto, C. A.: Consulting Psychologists Press.
7. Beehr, T.A. & Newman, J.E. (1976). Job stress, employee health, and organizational effectiveness: A facet analysis, model, and liter ature review. Personal Psychology, 3 1, 665-699.
8. Beeman, D.R. and T.W. Sharkey, “The use and abuse of corporate politics.” Business Horizons, 1987.
9. Bennis, W. & Nanus, B. (1985). Leaders: The strategies for taking charge. New York: Harper and Raw.
10. Biddle, B. J. (1979). Role theory: expectations, identities and behavior. Academic Press. Inc. 58.
11. Burns, J. (1978). Leadership. New York: Harper & Row. Burns, T., “Micropolitics:Mechanisms of Institutional Change,” Administrative Science Quarterly, Vol.6, 1961, pp.257-281.
12. Cribbin, J. (1972). Effective Managerial Leadership. American Management Association, Inc.
13. Cropanzano, R., Howes, J. C., & Grandy, A. A., &Toth, P.(1997), The Relationship of Organizational Politics and Support to Work Behavior, Attitudes, and Stress, Journal of Organizational Behavior,18, pp.159-180.
14. Daft, R. L. (2001). Organization Theory and Design, DPS Associates, Inc. p304, 315, 507.
15. Daft, R. L. 1989. Organization theory and design (3rded.). St. Paul: West Publishing Co.
16. Downton, J. V. (1973)”Rebel Leadership”, New York: Free Press.
17. Drory A.(1993), Perceived Political Climate and Job Attitudes, Organization Studies, 14,(1), pp.59-71.
18. Ferris, G. R., & Judge, T. A.(1991), Personnel/Human Resources Management: A Political Influence Perspective, Journal of Management, 17(2),pp.447-488.
19. Ferris, G. R., & Kacmar, K. M.(1992), Perceptions of Organizational Politics, Journalof Management, 18(1): pp.93-116.
20. Ferris, G. R., Frink, D. D., Bhawuk, D. P. S., Zhou, J., & Gilmore, D. C.(1996),Reactions of Diverse Groups to Politics in the Workplace, Journal of Mangement, Vol.22, No.1, pp.23-44.
21. Ferris, G. R., Russ, G. S., & Fandt, P. M.(1989), Politics in Organizations, in R. A.Giacalone & P. Rosenfield(eds.), Impression Management in Organization, Sage, NewBury Park, CA, pp.143-170.
22. Ford, J. M..,( 2002), “Organizational politics and multi-source feedback”, M.A.,California State University, Bakersfield.
23. French, J. R. & Caplan R. D.(1973).Organization Stress and Individual Strain.A. J. Marrow(ed), The Falure of Success, New York AMACOM, p.34.
24. French, W., & Bell, J. C. H. (1995). Organization Development. Prentice-Hall, inc., New Jersy, U.S.A.
25. Friedman, H. H., & Langbert, M., (2000). Transformational Leadership:Instituting revolutionary change in your accounting firm. The National Public Accountant, 45, 8.
26. Gallagher, M.(1982). Negotiations of control in media organizations and occupations.
27. Gandz, J., & Murray, W.( 1980 ). The experience of workplace politics, Academy of Management Journal, 23: pp237-251.
28. Gilmore, D. C., & Ferris, G. R. 1996. Organizational politics and employee attendance. Group & Organization Management, 21(4): 481-495.
29. Goffee, R.& Jones, G..(2000).Harvard Business Review on What Make a Leader.
30. Graen, G. B.,1976, Role making processes within complex organizations, In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (p. 1201-1245). Stokie, IL: Rand McNally.
31. Hackman, J. R. and Oldham, G. R. (1976), “Motivation through the design of work: Test of a theory,” Organizational Behavior and Human Performance, Vol. 16, No. 2, pp. 250-279.
32. Hardy, M. E., & Conway, M. E. (1978). Role theory:Perspectives for health professionals. New York: Appleton-Century-Corfts.
33. Hellriegel, D., & Slocum J. W. (1995). Management, Ohio: South-Western College Publishing.
34. Herzberg, F., Mansner, B. & Snyderman, B. B. (1959). The Motivation to Work. N.Y.: John Wiley & Sons, Inc. 2nd Ed. 136-142.
35. Hodson, R. (1997). Group relations at work. sloidarity, conflict, and relations management. Work and Occupations, 24, 426-452.
36. Hoppock, R. (1935). Job Satisfaction. New Yorker: Harper.
Ingram, P.D. (1997). Leadership behaviors of principals in inclusive educational setting, Journal of Educational Administration. Armidale: 1997.35 (5), 411
37. Kacmar, K. M., Bozeman, D. P., Carlson, D. S., & Anthony, W. P.(1999), An examination of the perceptions of organizational political model: Replication and extension, Human Relations, 52(3), pp.383-416.
38.Kahn,R.L.,Wolfe,D.M.,Quinn,R.P.,Snoek,J.D.&Rosenthal,R.A.(1964).
Organizational stress: Study in role conflict and role ambiguity. New York: John Wiley.
39. Kuchinke, P.A. ( 1999 ), Leadership and Culture:Work-Related Values and Leadership Styles among One Company’s U.S. and German Telecommunication Employees. Human Resource Development Quarterly. Vol.10, pp135-154.
40. Lewin, K.,(1936), Principles of Topological Psychology, McGraw-Hill, New York.
41. Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunette (Ed.), Handbook of Industrial and Organizational Psychology. Skokie, IL: Rand McNally.
42. Madison, D. L., Allen, R. W., Porter, L. W., Renwick, P. A., & Mayes, B. T.(1980)Organizational Politics: An Exploration of manager’s Perceptions, Human Relations, 33, No.2, pp.79-100.
43. Maslow, A. H., (1954). Motivation and personality. New York: Harper & Brothers Pub. 146-150.
44. Medley, F. and D.R. Larochelle(1995),“Transformational leadership and job satisfaction.”, Nursing Management, 26(9), pp64-74.
45. Mintzberg, Henry, 1979, “The Structuring of Organizations: A synthesis of the research Englewood Cliffs”, NJ: Prentice-Hall.
46. O’Connor, W. E., & Morrison, T. G.(2001), A comparision of situational and dispositional predictors of perceptions of organizational politics, The Journal of Psychology, 135, (3), pp.301-312.
47. O’Reilly, C.A., Chatman, J. & Caldwell, D.E. (1991). People and organizational culture: A profile comparison approach to assessing person-organization fit, Academy of Management Journal, 34, 487-516.
48. Parker, C. P., & Dipboye, R. L(1995)., Perceptions of Organizational Politics: An Investigation of Antecedents and Consequences, Journal of Management,.21 (5), pp.891-912.
49. Parry K.(2000), “Does Leadership help the Bottom Line”, New Zealand Management, 47, 38-41.
50. Parsons, T. (1961). Theories of society:Foundations of modern sociological theory. Toronto,Canada : Collier-Macmillan..
51. Pfeffer, J. (1981). Power in Organizations. Jan. Financial Times/Prentice Hall Books.
52. Pfeffer, J. (1992), Managing with Power, Boston.
53. Quinn, R.E. & Hall, R.H.(1983).Environments, organizations, and policy makers: Toward an integrative framework. In R.H. Hall and R.E. Quinn (eds).Organization Theory and Public Policy.
54. Rizzo, J. R., House, R.J. & Lirtzman, S. I.(1972).Roleconflict and ambiguity in complex organizations. Administration science quarterly, 15, p150-163.
55. Saal, F. E. & Kinght, P. A, Industrial/Organizational Psychology : Science & Practice, Pacifica, Grove of California : Brooks/Cole,1988.
56. Sergiovanni, T. J.(1990). Value-Added Leadership: How to Get Extraordinary Performance in schools. New York: Harcourt brace Jovanovich.

57. Smith, P. B. & Peterson, M. F.(1988). Leadership, organization and culture:an event management model. SAGE Publish Ltd.
58. Smith, P. C., Kendall, L. & Hulin, C. L. (1969). The Measurement of Satisfaction of Work and Retirement. Chicage: Rand McNally.
59. Tushman M. L.,(1977), A Political Approach to Organizations: A Review and Rationale, Academy of Management Review, April, 206-216.
60. Valle M., Pamela L P.,2000, Do Politics Perceptions Relate to Political Behaviors? Tests of an Implicit Assumption and Expand Model, Human Relations, Vol.53,No3, 359-386.
61. Van sell, M., Brief, A.P., & Schuler, R.S. (1981). Role conflict and role ambiguity of the literature and direction for research. Human Rotation, 34, 43-71.
62. Vroom, V. H. (1964). Work and Motivation. New Yorker: Wiley.
63. Weiss, D., Dawis, R., England, G. & Lofquist, L. (1967). Manual of the Minnesota satisfaction questionnaire Minnesapolis. Minn.: University of Minnesota Industrial Relations Center.
64. Wexley, N. W., & Yukl, G. A. (1977). Organizational behavior and personnel psychology. Homewood, IL: Richard D. Irwin.。
65. Wilson, P. A.(1995), The Effect of Politics and Power on The Organization Commitment of Federal Executive, Journal of Management, 21,(1) pp.101-108.
66. Wortman, C. & Linsenmeier, J. (1977), Interpersonal attraction and the techniques of ingratiation.,New directions in organized behavior, 133-179.
67. Yammarino, F. J., & Dubinsky, A. J. (1994). Transformational leadership theory: Using levels of analysis to determine boundary conditions. Personnel Psychology, 47,787-811.
68. Zalenznik, A. (1977), “Managers and leaders : are they different ? ,” Harvard Business Review, 55, 67- 68. 399 775).
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:校內立即公開,校外一年後公開 off campus withheld
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available


紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code