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博碩士論文 etd-0817109-121408 詳細資訊
Title page for etd-0817109-121408
衝突處理方式、默許反應、儒家思考- 從跨文化觀點看訓練人員評鑑
Conflict Handling Style, Acquiescence Response and Confucianism: A Cross-Cultural Perspective of Evaluation of Trainers/Instructors
Year, semester
Number of pages
Jen-Jsung Huang
Advisory Committee
Chin-Kang Jen
Date of Exam
Date of Submission
conflict handling style, acquiescence response, Confucianism, training evaluation
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There is an increasing trend in this globalized economy for Asian corporations to utilize Western management practices. However, studies have shown not all western management practices can be imported into Asian corporations without accounting for the values and beliefs of Asian employees. This study will explore the effects of Confucianism on the respondents’ evaluation of their trainers/instructors.

The specific purpose of this study is to examine the differences between Taiwanese and North Americans respondents in (1) Confucius influence, (2) conflict handling style, and tendency of (3) acquiescence response, when evaluating trainers/instructors. The relationships among these major variables were examined statistically.

Results strongly suggest that Confucianism has a significant and positive impact on the tendency of acquiescence response. This response may skew the evaluation results in Taiwan, where the influence of Confucianism is significant as compared to North America. The data and analysis provided by this study is a useful reference for Asian corporations looking to import western management practices, and for international corporations looking to standardize their management systems across differing cultures.
目次 Table of Contents
Abstract iv
Table of Contents v
List of Figures vii
List of Tables viii
1.1 Research Background 1
1.2 Purpose and Procedure of the Research 4
2.1 Confucianism 5
2.1.1 Focusing on interpersonal relationship 6
2.1.2 Honoring the teacher and respecting his teachings 7
2.2 Conflict Handling Style 9
2.3 Acquiescence Response - A Positivity Bias of Evaluation 11
2.4 Relationship among Confucianism, conflict handling style, and acquiescence response 13
2.4.1 Conflict handling style and acquiescence response 13
2.4.2 Confucianism and conflict handling styles 14
2.4.3 Confucianism and acquiescence response 15
2.4.4 Confucianism as moderator between conflict handling styles and acquiescence response 15
3.1 Study Framework and Hypotheses 20
3.2 Questionnaire Development 21
3.2.1 Adoption of Chinese Value Survey (CVS) and ROCI-II scale 21
3.2.2 Questionnaire design for measurement of acquiescence response 24
3.2.3 Demographic information 26
3.2.4 Translation of questionnaire 26
3.2.5 Online questionnaire 26
3.3 Sampling 27
3.4 Data Analysis 28
3.4.1 Descriptive statistics 28
3.4.2 Factor analysis 28
3.4.3 Reliability analysis 28
3.4.4 Correlation analysis 29
3.4.5 Independent sample T-test 29
3.4.6 One-way Analysis of variance (ANOVA) 29
3.4.7 Regression analysis 29
4.1 Descriptive statistics 30
4.2 Factor analysis and reliability analysis 34
4.3 Correlation analysis 37
4.4 Independent sample T-test 39
4.5 One-way ANOVA analysis 41
4.6 Regression analysis 49
4.7 Outcomes of study hypotheses 55
5.1 Conclusion 56
5.1.1 Conflict handling style determines tendency of acquiescence response 56
5.1.2 Influence of Confucianism determines conflict handling style 57
5.1.3 Confucianism moderates the relationship between conflict handling styles and acquiescence response 58
5.2 Suggestion 59
5.2.1 Managerial implications 59
5.2.2 Future Studies 60
5.3 Limitation 60
5.3.1 Limitation of literatures 60
5.3.2 Limitation of samples 60
5.3.3 Limitation of methodology 61
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