本論文採用個案研究法，以一家資訊機構為研究對象，蒐集該機構近五年組織結構調整的資料，透過故事性的述說與概念性分析，深入探討產生組織結構調整以及規劃與執行間存在差距之因素。
本研究彙整與歸納為以下三項結論：
一、組織結構的調整，除為因應組織任務的改變，亦常是為配合新上任經營者的需要而觸動。經營者透過組織結構的調整，得以因人設事，得以縮減組織層級，降低本身的管理複雜度。而組織結構的調整，會因經營者之所欲被滿足而趨緩或停止，導致規劃與執行間產生落差。
二、新上任的經營者其與組織的淵源深淺，將影響組織結構調整的幅度與手法。與組織素無淵源之經營者，傾向大規模、集中式的調整，執行相對較難落實，是以規劃與執行間落差大；反之，與組織淵源深厚之經營者，傾向小幅度、密集式的調整，執行相對較易落實，是以規劃與執行間落差小。又與組織素無淵源之經營者，其組織變革的策動規劃期間較長，須假手幕僚之處較多；反之，與組織淵源深厚之經營者，其組織變革的策動規劃期間較短促，須假手幕僚之處較少。
三、組織結構的調整，無法完整展現組織變身之實際強弱，然因其具外顯的特性，常受新上任經營者青睞，隱含以宣示威權，以其做為組織變革的起步。

This research is taking a comprehensive view to discuss the case of one leading IT company for its organizational structure change that has spanned for nearly five years. Using narrative analysis, the research’s thorough discussion covers facets of the organizational structure change.
The critical findings of the thesis are as follows:
1.Because the goal of an organizational structure change is to accommodate the organization’s new mission statement, the new CEO is thinking of starting an organizational structure change in order to place staff with the right skills in the right jobs, clarify lines of authority and eliminate duplicate functions.
2.The new CEO’s background and familiarity with the organization will affect the organizational structure change’s scope and activities.
3.An organizational structure change is itself unable to reveal the change status. However, owing to its extraneous characteristics, the CEO is apt to declare his authority by building a new organizational structure and quickly formulating a plan to implement it.

第一章　緒論
第一節 研究背景與動機………………………………………………1
第二節 研究目的………………………………………………………2
第二章 文獻回顧
第一節 組織結構………………………………………………………3
第二節 組織變革………………………………………………………6
第三章　研究方法
第一節　個案研究法……………………………………………………12
第二節　研究對象………………………………………………………12
第三節　資料收集與整理………………………………………………13
第四章 組織調整的故事
第一節 一張新的組織圖………………………………………………21
第二節　由虛轉實的組織結構…………………………………………26
第三節 故事意涵………………………………………………………32
第五章 討論與建議
第一節 結論…………………………………………………………43
第二節 討論…………………………………………………………43
第三節 研究限制……………………………………………………48
第四節 建議…………………………………………………………49
參考文獻………………………………………………………………51
附錄……………………………………………………………………54

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