博碩士論文 etd-0906105-131615 詳細資訊

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姓名

邱文政(Wen-Cheng Chiu)

電子郵件信箱

xyzcwc@giga.net.tw

畢業系所

人力資源管理研究所(Institute of Human Resource Management)

畢業學位

碩士(Master)

畢業時期

93學年第2學期

論文名稱(中)

企業推動數位學習的過程與相關成效之個案研究

論文名稱(英)

The Research of the Organization Builds up an e-Learning System Process and Training Performance Indicator

檔案

etd-0906105-131615.pdf

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論文使用權限

電子論文：校內校外完全公開

論文語文/頁數

中文/138

統計

本論文已被瀏覽 5696 次，被下載 3265 次

摘要(中)

近年來資訊科技的高度發展造就數位學習產業發展與領域研究興起，在企業追求持續獲利永續經營的同時，數位學習的應用與效益是否能等同視之。本研究以數位學習成效發揮應能主導企業於此領域持續發展想法下展開，希望完整呈現企業推動數位學習過程及以探討訓練成效評估指標，提供後續建置企業與研究參考。故以一建置數位學習之光電產業企業為研究對象，透過個案研究方法與下列研究目的展開。
1.了解個案公司在導入數位學習的實際做法。
2.透過成效評估指標探討數位學習導入的實際成效。
透過詳述個案公司數位學習導入過程與做法，經分析評估、策略發展、方案選擇、建置執行、行銷宣傳、成果檢核改善階段，並藉由訓練成效評估指標來探討數位學習導入的實際成效。經研究發現個案公司推動數位學習成效中，以Kirkpatrick (1960)所提出的訓練成效四層次模式而言，Level 1~2訓練反應與學習層次屬於可接受之水準，但於Level 3訓練行為層次的無相關到Level 4訓練績效層次之負相關與顯著負向差異來看。雖個案公司數位學習導入建置過程做法完整，但由訓練成效評估指標來看，其訓練成效仍停留於訓練反應與學習層次，尚無法有效轉化為訓練行為與績效層次，故建議後續企業與研究除可學習參考個案公司之數位學習導入做法外，應多注意數位學習於訓練成效評估指標中，行為與績效層次的成效議題對數位學習建置導入之影響。
關鍵詞：數位學習

摘要(英)

The information technology progressing recently causes the growing of e-learning development and researches. When organizations continuously seek profits to sustain, the benefit of using e-learning is a question mark. Today, the businesses having e-learning and related studies are getting more and more. The idea of making this study of was start from the advantages that a company really can get. Hopefully it is able to give a full picture of the whole process and discuss the training performance indicators to the companies which will structure e-learning in the future and for research reference as well. Therefore, I chose an optoelectronic firm using e-learning as my subject to start with my research through the way of case study and the following objectives.
1. To understand the procedure of organization to introduce e-learning system.
2. To evaluate the results of e-learning through performance indicators.
In this report, I’ll describe the steps of launching e-learning including to analyze, develop strategy, select alternatives, execute, sell the programs, evaluate and improve in the chosen organization. And I’ll discuss the effectiveness of brining in e-learning through performance indicators as well.
It is found that Level 1 and 2, training feedback and learning level, are acceptable. However, Level 3, training behavior, is unrelated, and Level 4, training achievement, presents a negative-correlation. From the outcomes, the training benefit does not cover the behavior change and training achievement, although the build-up procedure is completed.
Consequently, I recommend enterprises that are interested in building e-learning structure not only refer to the method of subject company, but also concern the affection of e-learning in the field of behavior and achievement.
Keywords：e-Learning

關鍵字(中)

數位學習

關鍵字(英)

e-learning

論文目次

第一章緒論……………………………………………………1
第一節研究背景………………………………………………………...1
第二節研究動機………………………………………………………...2
第三節研究目的………………………………………………………...4
第二章文獻探討………………………………………………5
第一節

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口試委員

陳以亨 - 召集委員

黃振聰 - 委員

任金剛 - 指導教授

口試日期

2005-07-29

繳交日期

2005-09-06

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