Responsive image
博碩士論文 etd-1001117-195814 詳細資訊
Title page for etd-1001117-195814
論文名稱
Title
求職履歷中性別與性別特質的一致性,對面試官篩選履歷之影響
Will the Congruence between Applicants’ Gender and Gender-Trait in their Resume Influence Interviewers’ Resume Screening? A Scenario Study of Fictitious Resume
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
89
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2017-11-10
繳交日期
Date of Submission
2017-12-07
關鍵字
Keywords
性別、性別特質、一致性、履歷篩選
gender, gender traits, congruence, resume screening
統計
Statistics
本論文已被瀏覽 5807 次,被下載 173
The thesis/dissertation has been browsed 5807 times, has been downloaded 173 times.
中文摘要
履歷表為求職者應徵工作的必須要件之一,也是大多數企業最常作為篩選求 職者的工具。自傳因為能反映求職者的個人特質、邏輯、文字功力等,近年來受 到企業的重視,愈來愈多的企業也要求應徵者一併附上。
因此本研究探討求職者履歷之性別與自傳顯現之性別特質的一致性,如何影 響面試官篩選履歷的結果,以及求職者的性別與性別特質一致性和履歷篩選結果 之間,是否會受到面試官的特性所影響進行探討。基於研究背景與動機,研究目 的如下所述:
ㄧ、探討求職者的性別與性別特質一致性,對於履歷篩選結果的影響 二、探討面試官的年資,是否會調節求職者的性別與性別特質一致性對履歷篩選 結果的影響
三、探討面試官的 HR 經驗,是否會調節求職者的性別與性別特質一致性對履歷 篩選結果的影響
問卷總共發放 160 份,有效樣本共 140 份,研究結果發現如下:
1.求職者之性別與性別特質不一致時,對於面試和錄取機率有正向影響 2.面試官的年資,在求職者的性別與性別特質一致性和履歷篩選結果之間,不具 有調節效果
3. 面試官的HR經驗,在求職者的性別與性別特質一致性和履歷篩選結果之間, 不具有調節效果
Abstract
Resume has different aspects for applicants and employers. For applicants, resume is the necessity while applying for the job. For employers, resume serves as one of the screening tools before interviewing applicants. Besides, the brief autobiography has been taken seriously by employers, due to the characteristics of the brief autobiography such as showing applicants’ personality, logic, and writing skills. Nowadays, employers screen applicants’ resumes and their brief autobiography as well.
Previous research on the congruence of individuals’ gender and gender traits, reveal that individuals suffered from disadvantaged outcomes in incongruent conditions, such as being less likely to be chosen during interviews or being teased by peers. In this study, the author will examine the congruence of applicants’ gender on the resume and gender traits on the brief autobiography, to explore the effect of congruence between their gender and gender traits.
This study is to investigate the relationships between congruence of applicants’ gender-gender traits and the screening results, and how evaluators’ seniority and HR experience affect on this relationship.
The questionnaires were collected from 160 employees from different companies, and 140 of questionnaires were valid. The results of this study included:
1. Incongruence of applicants’ gender-gender traits has positive effect on applicants’ possibility of being interviewed further and possibility of being hired.
2. Evaluators’ seniority has no moderating effect on relationships between congruence of applicants’ gender-gender traits and the screening results.
3. Evaluators’ HR experience has no moderating effect on relationships between congruence of applicants’ gender-gender traits and the screening results.
目次 Table of Contents
Thesis approval form i
Thesis authorization letter ii
Acknowledgements iii
Chinese Abstract iv
English Abstract v
Chapter 1 Introduction 1
1.1 Research background 1
1.2 Research purpose 5
Chapter 2 Literature Review 6
2.1 Recruiting 6
2.2 Selection 8
2.3 Gender traits 11
2.3.1 Sex versus Gender 11
2.3.2 Gender traits 12
2.4 Gender stereotypes 13
2.5 Backlash effect 16
2.6 Moderating effect of evaluators’ seniority and HR experience 18
Chapter 3 Method 21
3.1 Research design 21
3.2 Participants 23
3.3 Experimental procedure 25
3.4 Measures 27
3.4.1 Congruence of applicants’ gender-gender traits 27
3.4.2 Evaluators’ seniority 33
3.4.3 Evaluators’ HR experience 33
3.4.4 Applicants’ possibility of being interviewed further 34
3.4.5 Applicants’ possibility of being hired 34
3.4.6 Estimated applicants’ salary after hired 34
3.5 Control variable 34
3.6 Data analysis 34
3.6.1 Descriptive analysis 35
3.6.2 Correlation analysis 35
3.6.3 Two-way ANOVA 35
Chapter 4 Results 36
4.1 Descriptive statistics and inter-correlation among variables 36
4.2 Main effect 39
4.2.1 Congruency of applicants’ gender-gender traits on the applicants’ possibility of being interviewed further 39
4.2.2 Congruency of applicants’ gender-gender traits on the applicants’ possibility of being hired 41
4.2.3 Congruency of applicants’ gender-gender traits on estimated applicants’ salary after hired 43
4.3 Moderating effect 45
4.3.1 Evaluators’ seniority on relationships between congruence of applicants’ gender-gender traits and applicants’ possibility of being interviewed further 45
4.3.2 Evaluators’ seniority on relationships between congruence of applicants’ gender-gender traits and applicants’ possibility of being hired 47
4.3.3 Evaluators’ seniority on relationships between congruence of applicants’ gender- gender traits and estimated applicants’ salary after hired 51
4.3.4 Evaluators’ HR experience on relationships between congruence of applicants’ gender-gender traits and applicants’ possibility of being interviewed further 53
4.3.5 Evaluators’ HR experience on relationships between congruence of applicants’ gender-gender traits and applicants’ possibility of being hired 54
4.3.6 Evaluators’ HR experience on relationships between congruence of applicants’ gender-gender traits and estimated applicants’ salary after hired 57
Chapter 5 Conclusion and Discussion 59
5.1 Conclusion 59
5.2 Discussion 61
5.2.1 Congruence between applicants’ gender-gender traits and screening results 61
5.2.2 Evaluators’ seniority, HR experience, congruence between applicants’ gender-gender traits and screening results 62
5.3 Limitation 63
5.4 Suggestions for future research 65
References 66
Appendix 73
Appendix 1: Fictitious resume-female/male applicants with feminine gender traits 73
Appendix 2: Fictitious resume-female/male applicants with masculine gender traits 76
Appendix 3: Questionnaire 78

Figures
Figure 2-1 Flowchart of selection process 10
Figure 3-1 Research framework 21
Figure 4-1 Means of applicants’ possibility of being interviewed further 40
Figure 4-2 Means of applicants’ possibility of being hired 42
Figure 4-3 Results of correlation between evaluators’ seniority and applicants’ gender on applicants’ possibility of being interviewed further 47
Figure 4-4 Results of correlation between evaluators’ seniority and applicants’ gender on applicants’ possibility of being hired 50

Tables
Table 2-1 Definition of recruiting 7
Table 2-2 Selected masculine and feminine items from Bem Sex-Role Inventory 13
Table 3-1 Demography of Sample 24
Table 4-1 Descriptive statistics and correlation table 38
Table 4-2 Results of Two-way ANOVA for congruency of applicants’ gender-gender traits on applicants’ possibility of being interviewed further 40
Table 4-3 Results of Two-way ANOVA for congruency of applicants’ gender-gender traits on applicants’ possibility of being hired 42
Table 4-4 Results of Two-way ANOVA for congruency of applicants’ gender-gender traits on estimated applicants’ salary after hired 44
Table 4-5 Results of Two-way ANOVA for congruency of applicants’ gender-gender traits and evaluators’ seniority on applicants’ possibility of being interviewed further 46
Table 4-6 Results of Two-way ANOVA for congruency of applicants’ gender-gender traits and evaluators’ seniority on applicants’ possibility of being hired 49
Table 4-7 Results of Two-way ANOVA for congruency of applicants’ gender-gender traits and seniority on estimated applicants’ salary after hired 52
Table 4-8 Results of Two-way ANOVA for congruency of applicants’ gender-gender traits and evaluators’ HR experience on applicants’ possibility of being interviewed further 54
Table 4-9 Results of Two-way ANOVA for congruency of applicants’ gender-gender traits, and evaluator’s HR experience on applicants’ possibility of being hired 56
Table 4-10 Results of Two-way ANOVA for congruency of applicants’ gender-gender traits and evaluators’ HR experience on estimated applicants’ salary after hired 58
Table 5-1 Summary of hypotheses testing 60
參考文獻 References
Chinese version
Guo, K. M.(郭崑謨)(1990)。人事管理。台北市:空中大學 。
Huang, I. C.(黃英忠)(1997)。人力資源管理。高雄市:三民書局。
Huang, L. C.(黃良志)(2015)。人力資源管理:基礎與應用(第二版)。 台北市:華泰文化。
Huang, T. T.(黃同圳)編譯,Leslie W. R., Nabil A. I., & Lloyd L. B.著 (2016)。人 力資源管理:全球思維 台灣觀點。台北市:麥格羅希爾。
Wu, F. H.(吳復新) (2003)。人力資源管理:理論分析與實務應用。 台北市:華泰文化。
Wu, M. L., & Lin, J.Y.(吳美蓮、林俊毅)(1997)。人力資源管理—理論與實務。 台北市:智勝文化 。

English version
Ash, R. A., Johnson, J.C. Levine, E.L., & McDaniel, M.A. (1989). Job applicant training and work experience evaluation in personnel selection. Research in Personnel and Human Resources Management, 7, 183-226.
Barber, A. E. (1998). Recruiting employees: Individual and organizational perspectives (8e). CA: Sage Publications.
Bem, S. L. (1974). The measurement of psychological androgyny. Journal of Consulting and Clinical Psychology, 42(2), 155-162.
Beaman, L., Chattopadhyay, R., Duflo, E., Pande, R., & Topalova, P. (2009). Powerful Women: Does Exposure Reduce Bias? The Quarterly Journal of Economics, 124(4), 1497-1540.
Bohlander, G.W., & Snell, S. (2006). Managing human resources (14e). Thomson publisher.
Bright, J. E., & Hutton, S. (2000). The impact of competency statements on resumes for short-listing decision. International Journal of Selection and Assessment, 8(2), 41-53.
Brown, B. K., & Campion, M.A. (1994). Biodata phenomenology: Recruiters’ Perceptions and use of biographical information in resume screening. Journal of Applied Psychology, 79, 897-908.
Burgess, D., & Borgida, E. (1999). Who women are, who women should be: Descriptive and prescriptive gender stereotyping in sex discrimination. Psychology, Public Policy, & Law, 5, 665–692.
Buttner, E. H., & McEnally, M. (1996). The interactive effect of influence tactic, applicant gender, and type of job on hiring recommendations. Sex Roles, 34, 581-591.
Cable, D. M., & Gilovich, T. (1998). Looked over or overlooked? Prescreening decisions and postinterview evaluations. Journal of Applied Psychology, 83, 501-508.
Cejka, M. A., & Eagly, A. H. (1999). Gender-stereotypic images of occupations correspond to the sex segregation of employment. Personality and social psychology bulletin, 25(4), 413-423.
Cherry, F., & Deaux, K. (1978). Fear of success versus fear of gender-inappropriate
behavior. Sex Roles, 4, 97–101.
Cole, M. S., Feild, H. S., & Giles, W. F. (2004). Interaction of recruiter and applicant
gender in resume evaluation: a field study. Sex Roles, 51(9), 597-608.
Deborah, A. P., & Eric, C. (2002). What Women and Men Should Be, Shouldn’t Be, Are Allowed to Be, and Don’t Have to Be: The Contents of Prescriptive Gender Stereotypes. Psychology of Women Quarterly, 26( 4), 269–281.
Diana J. B., & Eugene B. (1999). Who Women Are, Who Women Should Be: Descriptive and Prescriptive Gender Stereotyping in Sex Discrimination. Psychology, Public, Policy, and Law, 5(3), 665-692
Diekman, A.B., & Eagly, A.H. (2000). Stereotypes as dynamic constructs: women and men of the past, present, and future. Personality and Social Psychology Bulletin, 26(10), 1171–88.
Dipboy, R. L., Fromkin H. L., & Wiback K. (1975). Relative Importance of Applicant sex, attractiveness, and scholastic standing in evaluation of job applicant resumes. Journal of Applied Psychology, 60, 39-43.
Dipboye, R. L., Arvey, R. D., & Terpstra, D. E. (1977). Sex and physical attractiveness of raters and applicants as determinants of resume evaluations. Journal of Applied Psychology, 62, 288-94.
Dipboye, R. L., Fontenelle, G. A., & Garner, K. (1984). Effects of previewing the application on interview process and out- comes. Journal of Applied Psychology, 69, 118–128.
Doris, W.(2000.) Is it Sex or Personality? The Impact of Sex-Stereotypes on Discrimination in Applicant Selection. Eastern Economic Journal, 30(30), 59-186.
Dougherty, T. W., Turban, B. B., & Callender, J. C. (1994). Confirming first impressions in the employment interview: A field study of interviewer behavior. Journal of Applied Psychology, 79, 659–665.
Eagly, A. H., & Karau, S. J. (2002). Role congruity theory of prejudice toward female leaders. Psychological Review, 109, 573–598.
Ezell, H., Odewahn, C. A., & Sherman, J. D. (1981) The effect of having been supervised by a woman on perceptions of female managerial competence. Personnel Psychology, 34, 291-299.
Fairchild, K., Rudman, L. A. (2004). Reactions to Counterstereotypic Behavior: The Role of Backlash in Cultural Stereotype Maintenance. Journal of Personality and Social Psychology, 87(2), 157–176
Gill, M. J. (2004). When information does not deter stereotyping: Prescriptive stereotyping can foster bias under conditions that deter descriptive stereotyping. Journal of Experimental Social Psychology, 40, 619–632.
Glick, P., Zion, C., & Nelson, C. (1988). What mediates sex discrimination in hiring decisions? Journal of Personality and Social Psychology, 55, 178–186.
Graves, L. M. (1993). Sources of individual differences in interviewer effectiveness: A model and implications for future research. Journal of Organizational Behavior, 14, 349–370.
Hays, S. (1999). Capitol One is renowned for innovative recruiting strategies. Workforce, 78, 92-94.
Heilman, M.E. (1983). Sex bias in work settings: the lack of fit model. Research in Organizational Behavior, 5, 269–98.
Heilman, M. E., & Martell, R. F. (1986). Exposure to successful women: Antidote to sex discrimination in applicant screening decisions? Organizational Behavior and Human Decision Processes, 37(3), 376-390.
Heilman, M. E., Wallen, A. S., Fuchs, D., & Tamkins, M. M. (2004). Penalties for success: reactions to women who succeed at male gender-typed tasks. Journal of Applied Psychology, 89, 416-427.
Heilman, M. E., & Okimoto, T. G. (2007). Why are women penalized for success at male tasks?: The implied communality deficit. Journal of Applied Psychology, 92, 81-92.
Heilman, M. E., & Wallen, A. S. (2010). Wimpy and undeserving of respect: Penalties for men's gender-inconsistent success. Journal of Experimental Social
Psychology, 46(4), 664-667.
Heilman, M. E., Manzi, F., & Braun, S. (2015). Presumed incompetent: Perceived lack of fit and gender bias in recruitment and selection. Handbook of gendered careers in management: Getting in, getting on, getting out, 90.
Hoyt, C. L., & Simon, S. (2011). Female leaders: Injurious or inspiring role models for women? Psychology of Women Quarterly, 35, 143–157.
Hutchinson, H. L. (1984). Personnel administrators’ preferences for resume content. Journal of Business Communication, 21, 5–14.
Schein, V. E. (1973). The relationship between sex role stereotypes and requisite management characteristics. Journal of Applied Psychology, 57, 95–100.
Schein, V.E.1975. Relationships between sex role stereotypes and requisite management characteristics among female managers. Journal of Applied Psychology, 60, 340-344.
Shahani-Denning, C. (2003). Physical attractiveness bias in hiring: What is beautiful is good. Hofstra Horizon, 14-17.
Thoms, P., McMasters, R., Roberts, M. R., & Dombkowski, D. A. (1999). Resume characteristics as predictors of an invitation to interview. Journal of Business and Psychology, 13, 339-356.
Knouse, S. B. (1989). The role of attribution theory in personnel employment selection: A review of the recent literature. Journal of General Psychology, 116, 183-196.
Levine, E. L., & Flory, A. (1975). Evaluation of job applications a conceptual framework. Public Personnel Management, 4, 378-385.
Lievens, F., van Dam, K., & Anderson, N. (2002). Recent trends and challenges in personnel selection. Personnel Review, 31, 580-601.
Linda, B. (2004). Gender: Psychological Perspectives (4e). Pearson publishers.
Marlowe, C. M., Schneider, S. L., & Nelson, C. E. (1996). Gender and attractiveness biases in hiring decisions: Are more experienced managers less biased? Journal of Applied Psychology, 81, 11-21.
Milkovich, G. T.& Boudreau, J.B. (1997). Human resource management. IRWIN punlishers.
Mohamed, A. A., Orife, J. N., & Wibowo, K. (2002). The legality of keyword search as a personnel selection tool. Employee Relations, 24, 516-522.
Moss-Racusin C., Phelan, J. E., & Rudman, L. A. (2010). When men break the gender rules: Status incongruity and backlash against modest men. Psychology of Men & Masculinity, 11 (2), 140—151.
Nemanick, R. C., & Clark, E. M. (2002). The differential effects of extracurricular activities on attributions in resume evaluation. International Journal of Selection and Assessment, 10, 206-217.
Olian, J. D., Schwab, D. P., & Haberfeld, Y. (1988). The impact of applicant gender compared to qualifications on hiring recommendations: A meta-analysis of experimental studies. Organizational Behavior and Human Decision Processes, 41, 180– 195.
Richrd, D. A., & Andrea, D. S. (1998) Advanced Personality. US: Springer 71
Rosenkrantz, P. S., Vogel, S. R., Bee, H., Broverman, I. K., & Broverman, D. M. (1968) Sex-role stereotypes and self- concepts in college students. Journal of Consulting and Clinical Psychology, 32, 287-295.
Rudman, L. A. (1998). Self-promotion as a risk factor for women: The costs and benefits of counterstereotypical impression management. Journal of Personality and Social Psychology, 74, 629–645.
Rudman, L. A., & Glick, P. (1999). Feminized management and backlash toward agentic women: the hidden costs to women of a kinder, gentler image of middle managers. Journal of personality and social psychology, 77(5), 1004.
Rudman, L. A., & Glick, P. (2001). Prescriptive gender stereotypes and backlash toward agentic women. Journal of Social Issues, 57, 732–762.
Rudman, L. A., & Phelan, J. E. (2008). Backlash effects for disconfirming gender stereotypes in organizations. Research in Organizational Behavior, 28, 61-79.
Whitley, B. E., Jr. (1984). Sex-role orientation and psychological weII-being: Two meta-analyses. Sex Roles, 12, 207-225.
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:校內校外完全公開 unrestricted
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available


紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code