全球化的浪潮下，企業間的跨國往來與相互依賴程度逐漸提升。台灣的經濟體系是以貿易為主，因此跨國活動於企業間相當盛行。現今環境的改變使得企業執行國際任務的方式有調整，除了最常被使用的外派，還有包含短期任務外派、跨國旅商、通勤者任務、循環是任務及全球虛擬團隊。預測跨國旅商在台灣會企業採用的主要方式之一，本研究以十一位台資企業跨國旅商為研究對象，透過了深度訪談整理出台灣跨國旅商的各項議題及後序研究的架構。研究結果如下：

一、不同旅商背景在商旅總時間上存在差異。
二、跨國旅商工作性質的優點包括專業程度的增加、工作成就感的增加以及生活上的增廣見聞。
三、跨國旅商遇到的問題與壓力包括任務急迫性的壓力、認知及文化的差異、無時差的時差、身體負荷的加重、親友的聚少離多，以及個人時間的衝突。
四、商旅規格的高低會影響旅商對商旅對工作的看法及生活形態。
五、跨國旅商是無法完全被替代的。

Globalization has cause organizations between nations to be more integrated and interdependent than before. Taiwan, being an economy based on international trade, has abundant experience in international assignments among business organizations. Due to the changing environments, organizations developed various forms of international assignments. Other than the standard expatriate assignments, short-term assignments, international business travelers (IBT), commuter assignments, rotational assignments and virtual assignments are emerging alternatives to deal with international issues. The IBT is likely to be a big portion of international assignment used in Taiwan, as the number of business travel rises. A qualitative research was held and 11 IBTs from Taiwanese firms was interviewed. The findings are as follow:

1. The proportion of time spent overseas per year differs from IBTs with different backgrounds.
2. The positive factors of IBT work are increase of specialties training, increase of job satisfaction and the rise of personal development.
3. The negative factors of IBT work are pressing work schedules, culture and cognition gaps, time differences and abnormal work schedules, health and safety concerns, separation of family and friends and confliction between work and personal schedules.
4. The standard of travel class influences IBTs’ perspective towards the job and also their life style.
5. IBT cannot totally be substituted.

摘要 i
Abstract ii
目錄 iii
表目錄 iv
圖目錄 v
第一章 序論 1
第一節 研究背景 1
第二節 研究動機 2
第三節 研究目的 3
第二章 文獻探討 4
第一節 企業的國際化歷程 4
第二節 國際任務與全球任用 6
第三節 跨國旅商 11
第四節 全球任用、國際任務、國際化程度及跨國旅商之概念整合 16
第三章 研究方法 20
第一節 深度訪談法 20
第二節 訪談對象 20
第三節 訪談題目大綱 21
第四章 結果分析 24
第一節 不同旅商背景在商旅總時間上的差異 24
第二節 跨國旅商工作性質的優點 25
第三節 跨國旅商遇到的問題與壓力 29
第四節 跨國旅商其他議題 41
第五章 討論與建議 48
第一節 影響跨國旅商的要素 48
第二節 台資企業商旅規格與現有研究中的差異 50
第三節 研究限制 51
第四節 建議 52
參考文獻 54

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