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博碩士論文 etd-0107103-120745 詳細資訊
Title page for etd-0107103-120745
論文名稱
Title
醫療採購運用電子商務研究
The Study of Medical Purchase Through Electronic Commerce Service
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
110
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2002-12-18
繳交日期
Date of Submission
2003-01-07
關鍵字
Keywords
電子商務、使用者參與、醫療採購
e-commerce, medical purchasing, user’s involvement
統計
Statistics
本論文已被瀏覽 5686 次,被下載 30
The thesis/dissertation has been browsed 5686 times, has been downloaded 30 times.
中文摘要
摘要
本研究旨在探討醫療採購人員對醫療採購運用電子商務的接受度、理想中的電子商務網站,期望藉由使用者參與之服務設計、電子商務網站的功能,採購作業模式,來探討理想的醫療採購網站。
本研究採用文獻分析及問卷調查法,研究工具為「醫療採購運用電子商務調查問卷」,而研究對象為醫學中心、區域醫院、地區醫院的採購人員,或兩年內曾擔任過採購工作之人員共224位。本研究在問卷資料回收後,以SPSS for Windows 10.0 來進行資料的處理與分析工作,所採用之統計方法包括描述性統計、卡方檢定及ANOVA檢定。本研究之主要研究發現如下:
一、採購人員認為電子商務網站的功能提供上,需重視將資料有規則的分類、資料的傳送速度及資料的詳細。
二、採購人員非常擔心,使用電子商務網站會因「網路的安全性」不足而造成「業務機密資料的流失」,對醫院造成重大的傷害。
三、採購人員明白的表示,吸引他們使用電子商務的原因,是因為電子商務提供了「方便性」、「節省尋找廠商的時間」、「資料取得容易」、「回應速度快」。
四、在傳統採購作業模式中,採購人員發現「開發新廠商」、「詢價作業」及「產品資訊蒐集作業」均有改善的空間,
五、採購人員參與電子商務網站的意願非常強烈,大家非常願意以填寫回饋是問卷的方式,提供個人的經驗。
六、採購人員一致對網站的期望是,將來電子商務網站能有強大的搜尋功能,安全交易機制的控管。
最後本研究根據研究結果,提出結論與建議,以做為未來建置電子商務網站之參考、及後續有興趣者研究之參考與應用。
關鍵字:電子商務、醫療採購、使用者參與


Abstract
The Study of Medical Purchase Through Electronic Commerce Service

Abstract
The purpose of this thesis is to recognize the medical purchaser’s degree of accepting medical electronic commerce service (e-commerce) in the medical purchasing process and the ideal websites regarding the service. By user’s involvement in service designs, functions of the websites, and the format of purchase processing, the ideal website on medical commerce can be discussed as aforementioned three factors.
The thesis includes literary analysis and surveys based on the medical electronic commerce service. The 224 participants include purchasers from medical centers, local hospitals, regional hospitals, or those that have consumed products within two years. After the surveys are recycled, the SPSS program for Windows 10.0 is used to organize and analyze data with descriptive statistics, chi-square testing, and ANOVA testing. The discoveries based on purchasers are listed below:
1. E-commerce websites need to have organization in products, rate of sending the data, and specific details.
2. While using the Internet, the safety of the World Wide Web might be too low, and business confidential documents will be disclosed, which causes harm to the hospital.
3. The reason for using e-commerce is because the web is convenient with timesaving issues where data is easily collected and the rate of reacting in sending and receiving is rapid.
4. In traditional format of business, there are rooms for improvements in creating a new company, price research, and product information.
5. The desire to participate in e-commerce is very strong; numerous people are willing to fill out the survey and provide personal experience as an appreciation.
6. In the future, websites are expected to have strong search engines and devices providing security of purchasing.
At last, this paper includes conclusion and suggestion according to the result of the experiment as a reference to the building of e-commerce websites in the future and those interested in this field.
Keywords: e-commerce, medical purchasing, user’s involvement

目次 Table of Contents
醫療採購運用電子商務研究
第一章 緒論
第一節 研究背景……………………………………1
第二節 研究動機與目………………………………3
第三節 研究架構……………………………………7
第四節 研究範圍……………………………………8
第五節 研究步驟……………………………………8
第六節 研究限制……………………………………9
第二章 文獻探討
第一節 電子商務……………………………………10
第二節 使用者參與…………………………………26
第三節 科技接受模型………………………………40
第三章 醫療產業現況分析…………………………46
第四章研究方法
第一節 研究變數之操作定義………………………59
第二節 問卷設計……………………………………61
第三節 資料蒐集方法………………………………63
第四節 資料分析方法………………………………63
第五章研究結果
第一節 基本資料分析……………………………64
第二節 整體資料分析……………………………67
第三節 醫院層級與其相關分析……………………74
第四節 使用頻率與其相關分析……………………78
第五節 支持度與其相關分析………………………86
第六章結論與建議
第一節 研究發現…………………………..…………91
第二節 結論……………………………….…………95
第三節 建議…………………………….……………97
附錄:參考文獻…………………………………………99
問卷……………………………………...……………106

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