由於新世代就業者逐漸成為企業的主力，故本研究以25-40歲且已在工作職場中的人們為研究對象，研究目的有三：一、探討新世代就業者的向上政治行為與工作績效有何關聯？二、探討新世代就業者的向上政治行為的類型與工作績效之關聯為何？三、探討不同類型的新世代就業者之向上政治行為在向上政治行為構面與工作績效構面間有何關聯？本研究結果如下：
1.向上政治行為的構面包括交換及向上訴求、理性說服、形象管理、逢迎、阻礙施壓；工作績效的構面包括任務績效、脈絡績效。「交換及向上訴求」與「阻礙施壓」對工作績效各構面皆為負向預測效果；「理性說服」、「形象管理」、「逢迎」對工作績效各構面皆為正向預測效果，其中「逢迎」對「任務績效」無顯著預測效果。
2.向上政治行為的類型包括謀略型、全方位型、強迫型、善解人意型、自我謀略型。各類型在工作績效各構面皆有顯著差異。
3.新世代就業者向上政治行為的各類型在向上政治行為構面對工作績效構面間有不同預測效果。
(1)謀略型：「交換及向上訴求」對「任務」、「脈絡」呈現負向預測效果；「理性說服」對「脈絡」呈現正向預測效果；「形象管理」對「任務」、「脈絡」呈現正向預測效果。
(2)全方位型：「交換及向上訴求」對「任務」、「脈絡」呈現負向預測效果；「理性說服」對「任務」、「脈絡」呈現正向預測效果；「逢迎」對「任務」、「脈絡」呈現正向預測效果；「阻礙施壓」對「任務」、「脈絡」呈現負向預測效果。
(3)強迫型：「交換訴求」對「任務」、「脈絡」呈現負向預測效果；「形象管理」對「任務」、「脈絡」呈現正向預測效果；「逢迎」對「脈絡」呈現正向預測效果。
(4)善解人意型：「交換訴求」對「脈絡」呈現負向預測效果；「形象管理」對「任務」、「脈絡」呈現正向預測效果；「阻礙施壓」對「脈絡」呈現負向預測效果。
(5)自我謀略型：「交換訴求」對「脈絡」呈現負向預測效果；「理性說服」對「任務」、「脈絡」呈現正向預測效果；「阻礙施壓」對「任務」、「脈絡」呈現負向預測效果。
最後，本研究根據研究結果給予討論，並對整體、五類型的員工、後續研究者皆給予一些建議。

Because new generation is going to be main power in the human resource market, the research object of this study is the employee who is 25- to 40- year- old. There are three purposes. First, what relationship is between the new generation employee’s upward political behavior and job performance? Second, what relationship is between the styles of the new generation employee’s upward political behavior and job performance? Third, what relationship of the different styles is between the new generation employee’s upward political behavior and job performance? The main research results are:

1.The factors of upward political behavior include exchange and upward appeal, rational persuasion, image management, ingratiation, and blocking. The factors of job performance include task performance and contextual performance. “Exchange and upward appeal” and “blocking” have significantly negative effect on the factors of job performance. “Rational persuasion”, “image management” and “ingratiation” have significantly positive effect on the factors of job performance. Moreover, “ingratiation” has no significant effect on task performance.

2.The styles of upward political behavior include tactician, full-dimension person, shotgun, understanding person, and self-tactician. All styles have the significant difference in the factors of job performance.


3.All styles of new generation employees’ upward political behavior have the different relationship between the factors of upward political behavior and the factors of job performance.

(1) Tactician: “Exchange and upward appeal” has significantly negative effect on the factors of job performance. “Rational persuasion” has significantly positive effect on contextual performance. “Image management” has significantly positive effect on the factors of job performance.

(2) Full-dimension person: “Exchange and upward appeal” and “blocking” have significantly negative effect on the factors of job performance. “Rational persuasion” and “ingratiation” have significantly positive effect on the factors of job performance.

(3) Shotgun: “Exchange and upward appeal” has significantly negative effect on the factors of job performance. “Image management” has significantly positive effect on the factors of job performance. “Ingratiation” has significantly positive effect on contextual performance.

(4) Understanding person: “Exchange and upward appeal” has significantly negative effect on contextual performance. “Image management” has significantly positive effect on the factors of job performance. “Blocking” has significantly negative effect on contextual performance.

(5) Self-tactician: “Exchange and upward appeal” has significantly negative effect on contextual performance. “Rational persuasion” has significantly positive effect on the factors of job performance. “Blocking” has significantly negative effect on the factors of job performance.

To sum up, according to the findings of this study, discuss and provide the suggestions to the all and five- style employees and the further research.

第一章 緒論 1
第一節 研究動機 1
第二節 研究目的 2
第三節 研究流程 3
第二章 文獻探討 4
第一節 新世代就業者的定義與特性 4
第二節 向上政治行為的定義與分類 8
第三節 工作績效之理論與研究 12
第四節 向上政治行為與工作績效的關聯 16
第三章 研究方法 20
第一節 研究架構及研究假設 20
第二節 分析方法 22
第三節 研究對象 24
第四節 研究變項操作性定義與衡量工具 25
第五節 樣本特性分析與量表因素及信度分析 28
第四章 研究結果 34
第一節 各研究變項間之關係 34
第二節 向上政治行為對工作績效之影響 36
第三節 向上政治行為類型分析與探討 40
第四節 向上政治行為的類型對工作績效的影響 47
第五章 結論與建議 58
第一節 研究結論 58
第二節 研究建議 65
第三節 研究限制 68
參考文獻 69
一、中文部分 69
二、英文部分 72
附錄一：研究問卷 78

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