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博碩士論文 etd-0203109-135814 詳細資訊
Title page for etd-0203109-135814
論文名稱
Title
組織的跨功能導向對半導體供應鏈績效之影響 – 以A公司為例
none
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
75
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2008-12-24
繳交日期
Date of Submission
2009-02-03
關鍵字
Keywords
供應鏈敏捷性、跨功能導向、客戶滿意度、供應鏈績效
supply chain management performance, supply chain responsiveness, cross-functional orientation, customer satisfaction
統計
Statistics
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中文摘要
本研究主要在探討組織的跨功能導向對半導體供應鏈績效之影響的實證研究。
面對全球化的競爭市場,愈來愈多的商業購併發生,而選定半導體業乃因其對產能的投資金額龐大,加上專業代工成熟,各國際大廠逐漸有資產輕量化的趨勢,跨功能的組織活動已然成形,組織內(intra-organizations)及組織之間(inter-organizations)的合作日益重要,但跨功能導向的合作是否真的帶來客戶滿意度的提升,並增強了供應鏈的反應敏捷性,則是本研究所要探討的主題。本研究的受訪半導體企業擁有完整的供應鏈組織,更將資產輕量化列為未來兩年的主要策略,因此以之做為本研究之實證探討對象。
根據本研究實證探討組織的跨功能導向對半導體供應鏈績效之影響的結果,得到以下結論:
一、 跨功能導向及其構面對客戶滿意度有部份直接正向的影響;其中參與式的管理模式與技術整合具有顯著影響,其餘構面則無。
二、 跨功能導向及其構面對供應鏈敏捷性有部份直接正向的影響;其中參與式的管理模式、技術整合與資訊交換具有顯著影響,其餘構面則無。
三、 客戶滿意度與供應鏈敏捷性兩者具有直接正向的相互影響力,彼此受惠。
Abstract
This research is focus on the influence of cross-functional orientation on semiconductors’ supply chain performance.
In today’s growing complexity of global network, more and more merge and acquisitions are happening in all kinds of industries. Semiconductors Industry is selected because of it’s large investment on capacity expansion. Today the manufacturing service is getting mature, all IDM companies tend to asset-light policies to focus on their core business only. Intra-organization and inter-organizations cooperation is becoming important. This study is to find out whether the cross-functional activities can bring customer satisfaction and supply chain responsiveness through empirical research.
The findings show that the supply chain’s cross-functional orientation has some positive effect on supply chain performance with empirical evidence. The conclusions are:
1. The cross-functional orientation has some positive effect on customer satisfaction on its construct of “Participative Management Model” and “Technology Integration”.
2. The cross-functional orientation has some positive effect on supply chain responsiveness on its construct of “Participative Management Model”, “Information Exchange” and “Technology Integration”.
3. Customer Satisfaction and Supply Chain Responsiveness has remarkably positive effect to each other.
目次 Table of Contents
誌謝詞i
中文摘要ii
Abstract iii
目錄iv
圖目錄v
表目錄vi
第一章 緒論1
 第一節 研究動機1
 第二節 研究目的2
 第三節 研究對象及範圍3
 第四節 研究流程5
 第五節 論文架構6
第二章 文獻探討7
第一節 跨功能導向7
 第二節 功能間合作9
 第三節 作業連結11
 第四節 資訊交換12
 第五節 參與式管理模式14
 第六節 技術整合16
第三章 研究方法17
第一節 研究架構17
第二節 研究假設19
第三節 資料蒐集方法20
第四節 研究變項之定義與衡量方法27
第五節 研究步驟29
 第六節 資料分析方法30
第四章 資料分析與討論33
 第一節 量表題項與構面信度檢定33
 第二節 因素分析36
 第三節 各研究變項間相關分析42
第四節 跨功能導向對供應鏈績效之迴歸分析45
第五章 結論與建議52
第一節 研究結論52
第二節 管理意涵55
第三節 研究限制及後續研究建議57
參考文獻58
附錄一:本研究正式問卷63
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