本研究的目的為探討組織政治知覺對組織公平與組織信任之影響，並進而深入研究瞭解與知覺控制的干擾效果。本研究以40個組織為研究對象，有效問卷共計1,890份。統計使用方法為描述性統計、項目分析、因素分析、相關分析及層級迴歸分析。本研究將組織政治知覺分為三構面，分別為一般政治行為，保持沉默靜待好處及政策與實務差距，組織公平分為配公平及程序公平，組織信任分為對主管的信任、對組織的信任及對同事的信任。研究結果組織政治知覺三構面對分配公平、程序公平、對主管的信任、對組織的信任及對同事的信任皆具有顯著的負向影響。「瞭解」在「政策與實務差距與分配公平之關係」、「政策與實務差距與分配公平之關係」及「保持沉默靜待好處及政策與實務差距與對組織的信任之關係」具有干擾效果。知覺控制在「政策與實務差距與對分配公平之關係」、「政策與實務差距與對對主管的信任之關係」及「政策與實務差距與對對組織的信任之關係」具有干擾效果。

The purpose of this research is to examine the influence of perceptions of organizational politics on justice and trust. This research also deeply investigates the variables that moderate the perceptions of organizational politics-. These variables are understanding and control. This research regards 40 organizations as the research object, the valid questionnaire adds up to 1,890. The data was analyzed by statistical methods are descriptive statistic, item analysis, factor analysis, correlation analysis and hierarchicla regression analysis. The major results of this study are as following: The perceptions of organizational politics were found have a negative relationship with justice and trust. The finding also indicated that understanding and control moderated the relationship among the perceptions of organizational politics, justice and trust.

表目錄 II
圖目錄 IV
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 5
第三節 研究流程 6
第二章 文獻探討 7
第一節 組織政治知覺 7
第二節 組織公平 24
第三節 組織信任 26
第三章 研究方法 34
第一節 研究架構 34
第二節 研究假設 35
第三節 研究變項操作性定義與衡量工具 36
第四節 方法分析 39
第五節 研究對象 39
第六節 樣本描述 42
第七節 量表分析 43
第四章 實證分析結果 53
第一節 研究變項間之關係 53
第二節 組織政治知覺對組織公平之影響—以瞭解與知覺控制為干擾變項 54
第三節 組織政治知覺對組織信任之影響—以瞭解與知覺控制為干擾變項 61
第五章 結論與建議 73
第一節 研究結論 73
第二節 管理對策與後續研究建議 77
第三節研究限制 80
參考書目 81
附錄一 「工作環境氣氛認知及其對工作態度之影響」研究問卷
附錄二 問卷發放與回收情形統計

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