工作家庭連結與衝突之間的關係及其對工作滿足的影響, 一直是許多研究的目標, 本篇論文除了繼續探討以上的關係之外, 更針對員工與家人之間的關係進行研究, 嘗試了解與家人關係的品質, 是否會改變工作家庭連結與衝突對工作滿足的影響.

研究結果顯示, 工作家庭衝突確實會降低工作滿足, 而與家人之間的關係品質, 也會改變不同類型工作家庭連結的員工, 所產生的工作家庭衝突, 組織可以針對這些研究結果進行組織設計, 以達到提高工作滿足的目的.

Work and family lives are two inseparable domains for employees in the organizations. That causes a lot of research attention on studying work-family linkage and conflict, and on how job satisfaction being affected. The highlight of this research is to understand the impact of employees’ relationship and closeness with their family members, defined as relationship quality, on the relationship between work-family linkage, work-family conflict, and job satisfaction.
The purpose of this study is to find out the following questions:
1. How perceived work-family linkage is affecting work-family conflict, and how relationship quality is moderating?
2. How perceived work-family linkage is affecting job satisfaction, and how relationship quality is moderating?
3. How can work-family conflict affect job satisfaction?

The result indicates a strong relationship between work-family conflict and job satisfaction. Moreover, relationship quality plays a significant role in influencing the relationship between work-family linkage and work-family conflict. Therefore, if the organization intends to improve job satisfaction, they should really work on eliminating work-family conflict. In the meantime, employees’ relationships with their family members should be valued so that work-family conflict can be decreased.

Content

1.Introduction………………………………………………1

2.Literature Review…………………………………………3
2.1.Work-Family Linkage……………………………………3
2.2.Work-Family Conflict…………………………………6
2.3.Job Satisfaction………………………………………10
2.4.Relationship Quality…………………………………11
2.5.The Linkage between work-family linkage and work-family conflict and job satisfaction………………………………………………13
2.6.The linkage between relationship quality and work-family conflict…………………………………………15
2.7.The linkage between relationship quality and job satisfaction…………………………………………17
2.8.The linkage between work-family conflict and satisfaction…………………………………………17

3.Methodology…………………………………………19
3.1.Research Framework……………………………19
3.2.Hypotheses………………………………………19
3.3.Variable Definitions and Measures…………20
3.4.Sample……………………………………………22
3.5.Data Analysis……………………………………23

4.Results………………………………………………24
4.1.Descriptive Statistics………………………24
4.2.T-test and ANOVA Analysis……………………26
4.3.Pearson Correlation Analysis………………33
4.4.Hierarchical Multiple Regression Analysis…34

5.Conclusion……………………………………………40
5.1.Discussions………………………………………40
5.2.Organizational Implications…………………44
5.3.Limitations………………………………………45
5.4.Suggestions for Future Study………………46

6.Reference……………………………………………47

Appendix: Questionnaire……………………………52


Figures
Figure 2.1 Model of Work-Family Conflict…………………9
Figure 2.2 Framework of the Outcomes of Work-family conflict………………………………………………………………10
Figure 3.1 Research Framework………………………………19






Tables
Table 3.1 The Cronbach α value of each variables………………………………………………………………21
Table 4.1 Demographic Statistics of the Sample…………………………………………………………………24
Table 4.2 Descriptive Statistics of Variables………………………………………………………………25
Table 4.3 T-test Analysis in Gender and Variables………………………………………………………………26
Table 4.4 ANOVA Analysis in Age and Variables………………………………………………………………27
Table 4.5 ANOVA Analysis in Seniority and Variables………………………………………………………………27
Table 4.6 ANOVA Analysis in Education and Variables………………………………………………………………28
Table 4.7 Scheffe Test of ANOVA Analysis in Education and Compensation.…………………………………………………………29
Table 4.8 T-test Analysis in Managerial Position and Variables………………………………………………………………29
Table 4.9 Statistic Data of T-test Analysis in Managerial Position and Negative Spillover………………………………………………………………30
Table 4.10 T-test Analysis in Marital Status and Variables………………………………………………………………30
Table 4.11 Statistic Data of T-test Analysis in Marital Status and Work Family Conflict………………………………………………………………31
Table 4.12 T-test Analysis in No. of Children and Variables………………………………………………………………31
Table 4.13 T-test Analysis in Spouse’s Employment Status and Variables…………………………………………………………32
Table 4.14 T-test Analysis in Spouse’s Managerial Position and Variables…………………………………………32
Table 4.15 Pearson Correlation Analysis between Variables………………………………………………………………33
Table 4.16 Hierarchical Regression Results – Work Family Conflict………………………………………………………………36
Table 4.17 Hierarchical Regression Results – Job Satisfaction…………………………………………………………38
Table 4.18 Hierarchical Regression Results – Job Satisfaction (Work-family conflict)…………………………………………………………………………39

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