Responsive image
博碩士論文 etd-0317116-170004 詳細資訊
Title page for etd-0317116-170004
論文名稱
Title
領導行為、組織氣候與工作投入之關係研究- 以中油公司為例
The Study on relationships among leadership behaviors, organizational climate and job involvement– the case of CPC
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
123
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2016-01-08
繳交日期
Date of Submission
2016-04-21
關鍵字
Keywords
領導行為、工作投入、組織氣候、國營事業績效提升、中國石油公司
Leadership Behavior, Job Involvement, Organizational Climate, Effectiveness Improvement of State-Owned Corporation, CPC Corporation
統計
Statistics
本論文已被瀏覽 5752 次,被下載 22
The thesis/dissertation has been browsed 5752 times, has been downloaded 22 times.
中文摘要
近年來許多企業在面對全球化競爭的挑戰下,紛紛提倡組織改造與變革,而國營事業也不例外,在長期的負面的輿論之下,國營事業也在規劃中一個個地民營化,雖然按照規劃進行,但仍有些國營事業並無法依照規劃的時程順利的完成民營化,如中國石油公司就是其中一家。無法如期民營化的原因諸多,如何在民營化前也能將績效有效的提升,是目前為民營化的國營事業可以努力的方向。本研究在參考許多研究後,發現領導行為會影響到員工的工作投入程度,因此,本研究希望透過調查了解中國石油公司的員工,是否會因為領導行為而影響其工作投入程度,並調查組織氣候是否對領導行為與工作投入有中介效果,根據研究結果進而提出建議。研究發現,中油公司的主管領導行為與員工的工作投入有顯著正相關,不論是關懷型的領導行為或是工作型的領導行為都對員工的工作投入有顯著的相關,而組織氣候對主管的領導行為與員工的工作投入也有中介效果,所以由研究結果我們可以推知,中油公司的領導者在組織的績效中,扮演舉足輕重的角色,未來在主管的選任上,抑或是在主管教育訓練的培訓上,都要特別加強與提升,讓主管在帶領組織員工的成效上,能更有效,整體中油的績效可以更成長,成為具競爭力的企業。
Abstract
Many companies have met the challenges from global competition these years. So gradually they begin to suggest an organizational transformation and reform. State-owned corporations are not an exception. With the public negative image for a long time, State-owned corporations are one by one transforming to private companies successfully as planned. Transforming in accordance with the plans doesn’t mean the transformation can definitely succeed. For example, CPC Corporation didn’t succeed in privatization. There are numerous reasons why privatization can’t be achieved in a prescribed time. Currently privatized State-owned corporations should make efforts to promote their performances before privatization. After referring to many researches, we find that leaders’ behaviors can have impacts on how employees are involved in their jobs. Thus we would like to conduct the research through interviewing the staff of CPC Corporation to confirm whether the leaders’ behaviors can influence their employees' job involvement degree. In addition, we will also look into whether organizational climate can have mediating effects on leaders’ behaviors and employees' job involvement. Then we will make suggestions according to the results. The results of the research are that there are significantly positive correlation between the leaders’ behaviors and the employees' job involvement in CPC Corporation no matter whether the leaders care about the staff or the leaders only focus on work, and that the organizational climate can have mediating effects on the leaders’ behaviors and the employees' job involvement. Thus we can infer from the results that leaders of CPC Corporation play a significant role in the company’s performances. The corporation should pay more attention to appoint or train officers in the future, which can make it more effective for officers to lead and organize the staff and make the corporation performance better and become a competitive corporation.
目次 Table of Contents
ACKNOWLEDGEMENT……………………………………………….……………. i
ABSTRACT ………………………………………………………………………..….ii
ABSTRACT (CHINESE) ………………………………………………………….….iv
TABLE OF CONTENTS ……………………………………………………………...v
LIST OF TABLES …………………….…………………………………..……..…..viii
LIST OF FIGURES ………………….…………………………………………….....ix
Chapter One Introduction …………………………………………………………....1
1.1 The background of the research ……………………………………………...1
1.2 Research motivation and objectives ………………………………………....2
1.3 Research purposes ……………...………………………………………….....4
Chapter Two Literature Review ……………………………………….………...….. 5
2.1 Leadership behavior ………………………………………………….………...5
2.1.1 The definition of leadership ……………………………...……….….............5
2.1.2 Trait theories ………………………………………………….…...….............6
2.1.3 Behavior Theories ……………………………………………...…….............9
2.1.3.1 Ohio State Studies ………………………………..…..……........…….9
2.1.3.2 University of Michigan studies …………………..…..…….…......….10
2.1.3.3 The Managerial Grid …………………………..…..…….......….........11
2.1.4 Situational theories ………………………………………….….…..............14
2.1.4.1 Hersey and Blanchard’s Situational Leadership Model …….…......14
2.1.4.2 Fiedler Model ………………………………………….……..…..........16
2.1.4.3 The Path-Goal Theory ………………………………….……........….18
2.2 Job involvement ………………………………………………….……...…...20
2.2.1 The definition of job involvement ………………………….…...…............20
2.2.2 Vroom’s expectancy theory ………………………………………..............22
2.2.3 Adam’s Equity Theory …………………………………..…...…................24
2.2.4 Synthesized Job Involvement Model …………………..……..................26
2.3 Organizational climate …………………………………………………….....28
2.3.1 The definition of Organizational climate ……………………...…..............28
2.3.2 Likert’s management systems ………………………………..…...............29
2.3.3 Litwin and Stringer’s Nine Variables of Organizational Climate…............32
Chapter Three Research Method ……………………………………………........ 37
3.1 Research structure and research hypotheses……………………..…......... 37
3.2 The definition of the variation and the design of questionnaire ...………. 41
3.2.1 Leadership behavior ………………………………………......…............... 41
3.2.2 Organizational Climate ………………………………………..............…... 42
3.2.3 Job involvement ……………………………………………....................... 45
3.2.4 Individual variables ………………………………………...…................... 46
3.3 The research sample and analysis method …………………………..….. 47
3.3.1 The research sample …………………………...………………….........….47
3.3.2 The collection of the questionnaire …………...……………………..........47
3.3.3 The analysis method …………………………...………………............….47
3.4 Sample description and reliability analysis …………...…………….........49
3.4.1 Sample description ………………………...………………..….............….49
3.4.2 Reliability analysis of questions …………...………………….............….52
Chapter Four Research Result and Discussion ……………………………...... 53
4.1 Descriptive Statistics and Correlation Analysis ……………………...........53
4.1.1 Descriptive Statistics ………………………...…………………….........…53
4.1.2 Correlation Analysis of Leadership Behaviors, Organizational Climates
and Job Involvement ………………............................................................55
4.2 Difference Analysis of Leadership Behaviors, Organizational Climates
and Job Involvement ………………………...………………..…………...........…60
4.3 Impact Analysis of Leadership Behaviors, Organizational Climates and
Job Involvement ………………………...………………..……………….….........74
4.4 Analysis on Mediating Effects of Organizational Climates …………......…86
Chapter Five Conclusions and Suggestions …...………………..……………....90
5.1 Conclusions of the Research …...………………..………………….........…90
5.1.1 An Overview of the Research Results …..……………………….............90
5.2 Managerial Implications and Suggestions …………………………….........97
5.3 Research Limitations and Suggestions for Future Researches …….......100
REFERENCE …………………………………………………………….…..…....103
INDEX ………………………………………………………………….…...….......108
參考文獻 References
Bennis, W. G. (1959). Leadership Theory and Administrative Behavior: the Problem of Authority. Administrative Science Quarterly, (4), 259-260.
Dubrin, R. (1956). Industrial Worker’s World: A Study of the Central Life of Industial Workers. Social Problem, (3), 131-142.
Fiedler, F. (1967). A Contingency Model of Leadership Effectiveness. New York: McGraw-Hill.
Fiedler, F. E. (1967). A Theory of Leadership Effectiveness. New York: McGraw-Hill.
Guion, R. (1958) Industrial Morale –the Problem of Terminology. Personnel Psychology, (11), 59-61.
House, R. J. (1971). A Path-Goal Theory of Leader Effectiveness. Administrative Science Quarterly. 16(3), 321-338.
Hoy, W. K. & Miskel, C. G. (1982). Educational Administration: Theory, research and practice. New York: McGraw-Hill.
Hersey, P. & Blanchard, K. H. (1982). Management of Organizational Behavior- Utilizing Human Resources, Englewood Cliffs, NJ: Prentice-Hall.
Ivancevich, J. M., & Szilagyi, A. D., & Wallace, M. J. (1977). Organizational Behavior and Performance, Santa Monica, CA: goodyear company.
Kanungo, R. N. (1982). Measurement of job and work involvement. Journal of applied Psychology, 67(3), 341-349.
Litwin, G. L. & Stringer, R. A. (1968). Motivation and Organization Climate. Boston
Lawler, E.E. & Hall, D. T. (1970). Relations of Job Characteristics to Job Involvement, Satisfaction and Intrinsic Motivation. Journal of Applied Psychology, 54(4), 305-312.
Likert, R. (1967). the Human Organization: Its Management and Value. New York: McGraw-Hill.
Lodahl, T. M., & Kejner, M. (1965). The Definition Measurement of Job Involvement, Journal of Applied Psychology, 49, 24-33.
Mohrman, S. A., Lawler, E. E., & Mohrman, A. M. (1992). Applying Employee Involvement in School. Educational Evaluation and Policy Analysis, 14(4). 347-360.
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The Management of Organizational Commitment. Journal of Vocational Behavior, 14, 224-247.
Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction and turnover among psychiatric technicians. Journal of Applied Psychology, 59(5), 603-609.
Robinowitz, S., & Hall, D. T. (1977). Organizational Research on Job Involvement. Psychological Bulletin, 84(2), 265-288.
Robbins, S. P. (1998). Organizational Behavior, Englewood Cliffs, NJ: Prentice-Hall.
Stogdill, R. M. (1974). Handbook of Leadership: A survey of Theory and Research, New York: Free Press.
Saleh, S. D. (1981). A Structure View of Job Involvement and Its Differentiation from Satisfaction and Motivation. International Review of Applied Psychology, 30, 24-45.
Vroom, V. H. (1964). Work and Motivation, New York: John Wiley & Sons.
Wiener, Y. (1982). Commitment in Organizations: A normative view. Academy of Management Review, 7(3), 418-428.
Wiliams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behavior. Journal of Management, 17, 601-617.
Yukl, G. A. (1988), Leadership in Organizations (2nded). Englewood Cliffs, NJ: Prentice-Hall.
丁一倫 (2002),影響員工離職傾向因素之探討-以台中地區國際觀光旅館為例,朝陽科技大學休閒事業管理系碩士論文。
王傑明 (2004),主管領導行為、工作特性、工作滿意度與離職傾向之關係研究-以高科技產業員工為例,國立成功大學企業管理研究所碩士論文。
任金剛 (1996),組織文化、組織氣候及員工效能:一項微觀的探討,國立臺灣大學商學院研究所博士論文。
李兆香 (2003),醫院組織文化、領導行為與組織公民行為關係之研究,國立中山大學人力資源管理研究所在職專班碩士論文。
李玫玫 (1996),領導風格對組織承諾之影響-以組織氣候及內外控為中介變項,國立中正大學企業管理研究所碩士論文。
李佳穗 (2000),主管領導風格對部屬工作投入影響之研究-以高雄地區國立大學為例,國立高雄師範大學工業科技教育學系碩士班碩士學位論文。
李團益 (2002),領導行為對工作信心相關研究,中國文化大學勞工研究所碩士論文。
周孟庭 (1992),主管領導型態與員工工作投入相關之研究,淡江大學管理研究所碩士論文。
洪英正 (1988),主管領導型態、主管和部屬人格類型三者與工作壓力、工作滿足及工作投入的關係研究,國立政治大學心理學研究所碩士論文。
許士軍 (1972),工作滿足、個人特徵與組織氣候,政大學報,35,13-45頁。
邱台生 (2002),組織氣候與工作投入關係之研究-以某醫學中心暨委託經營管理醫院為例,台北醫學院護理學研究所碩士論文。
張春澤 (2002),領導方式、工作價值觀、組織承諾、工作投入與服務態度關聯性之研究-以嘉義縣稅捐稽徵處為例,南華大學管理科學研究所碩士論文。
張一心 (2000),私立大學「教育學程」創辦負責人領導行為與組織氣候關係之研究,輔仁大學管理研究所碩士論文。
張琳宗 (1999),領導統御、組織文化與組織氣候間實證關係之探討-某一商業銀行之個案研究,朝陽大學工業工程與管理研究所碩士論文。
張瑞春 (1999),組織變革中組織氣候對工作投入、組織承諾及工作滿足影響之研究-以中國石油公司高雄營業處為例,國立中山大學人力資理管理研究所碩士論文。
陳淑嬌 (1989),國民中學校長領導型式、教師工作投入與組織效能關係之研究,國立高雄師範學院教育研究所碩士論文。
楊蓉昌 (1976),等候線理論應用於銀行收付款櫃台設置問題的可行性研究,私立淡江大學管理科學研究所碩士論文。
黃梨香 (2002),主管領導風格與部屬工作產出關係之研究-以台灣保險業為例,大同大學事業經營研究所在職專班碩士論文。
劉榮欽 (2004),領導行為、組織氣候及工作投入關係之研究-以某地區軍醫院為例,國立中山大學人力資理管理研究所碩士在職專班碩士論文。
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:自定論文開放時間 user define
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available


紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code