創新的重要性近年來逐漸受到重視，隨著經濟、環境快速的發展與變遷，「創新」一詞已不容忽略，但在政府官僚體制下，相關研究卻有限。有鑑於有效率的政府須仰賴創新達成國民需求、有效地資源分配，此外，員工的創新行為被認為是組織在動態環境中取的成功相當重要的資產。是故本研究透過探討主管創新行為與員工創新行為之關係，試圖了解主管創新行為對員工創新行為產生的影響，並進一步探討員工對主管的信任與主管的政治技巧，是否會干擾主管創新行為與員工創新行為的關係。
本研究以台灣北、中、南部政府單位為樣本發放問卷，並利用階層回歸進行假設驗證。研究結果發現，主管創新行為與員工創新行為呈顯著正向關係。此外，員工對主管的信任與主管的政治技巧會強化主管創新行為與員工創新行為的正向關係。最後，本研究亦針對本文的理論貢獻與管理意涵，加以討論之。

For the past decade, the increasing interests in the importance of innovation has been emerged. As the economy and environment rapidly change, "innovation" is the term has not be ignored. However, there is relatively little research for this topic under the bureaucratic organization of the government. Because effective government is considered that need to depend on successful innovation to develop better ways of meeting needs and using resources in recent years. In addition, employees’ innovative behavior is considered to be an important assets that organization achieve remarkable success in dynamic environments. Therefore, the purpose of this study is focus on the relationship between supervisors’ innovative behavior and employees’ innovative behavior, trying to understand the impact of supervisors’ innovative behavior toward employees’ innovative behavior. And this study further explores whether employees’ trust in their supervisor and supervisor’ political skill moderate the relationship between supervisors’ and employees’ innovative behavior or not. The result show that supervisors’ innovative behavior is positively related to employees’ innovative behavior. Furthermore, the results also indicate that employees’ trust in their supervisor and supervisor’ political skill have the moderating effect. In the end, the theoretical and managerial implications have also been discussed.

第一章 緒論 ......................................................................................................... 1
第二章 文獻探討................................................................................................... 4
2.1 官僚體制 ....................................................................................................... 4
2.1.1 官僚組織與創新 ................................................................................ 4
2.1.2 官僚體制特徵與定義 ......................................................................... 5
2.1.3 後官僚體制 ........................................................................................ 6
2.2 創新行為....................................................................................................... 8
2.2.1 創新 .................................................................................................... 8
2.2.2 創新行為 ............................................................................................ 9
2.3 信任 ............................................................................................................ 10
2.3.1 信任定義 .......................................................................................... 11
2.3.2 構成信任之因素 .............................................................................. 11
2.3.3 信任對主管創新行為與員工創新行為關係的干擾效果 ................. 14
2.4 政治技巧 ..................................................................................................... 15
2.4.1 政治技巧定義 .................................................................................. 16
2.4.2 政治技巧四大構面 ........................................................................... 16
2.4.3 政治技巧對主管創新行為與員工創新行為關係的干擾效果 ......... 17
第三章 研究方法................................................................................................... 19
3.1 研究架構...................................................................................................... 19
3.2 對象與施測程序 .......................................................................................... 20
3.3 研究工具...................................................................................................... 20
3.3.1 創新行為 .......................................................................................... 20
3.3.2 信任 .................................................................................................. 21
3.3.3 政治技巧 .......................................................................................... 21
3.3.4 控制變數 .......................................................................................... 21
3.3.5 資料分析方法 .................................................................................. 21
第四章 研究結果................................................................................................... 23
4.1 描述性統計與相關分析 .......................................................................... 23
4.1.1 描述性統計 ...................................................................................... 23
4.1.2 相關分析 .......................................................................................... 24
4.2 信度分析..................................................................................................... 25
4.3 回歸分析 .............................................................................................. 27
4.3 小結 ............................................................................................................. 30
第五章 結論與建議 .............................................................................................. 31
5.1 研究討論..................................................................................................... 31
5.2 管理意涵與未來研究方向 .......................................................................... 33
v
5.3 研究限制..................................................................................................... 35
參考文獻 .................................................................................................................... 37
附錄一 ........................................................................................................................ 43

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