台灣高等教育學生畢業後面臨競爭激烈的就業市場，尋求工作不易，甚至出現學歷愈高失業率愈高的現象。學生可藉由參與實習獲得工作經驗，以提升未來就業力與競爭力，但過去台灣文獻中並無太多與實習相關之研究，本研究欲調查台灣百大企業實習建構情形、探討有無實習經驗學生對實習效用的看法差異、深入了解有實習經驗學生的實習內容，希望能對台灣的實習制度提出建議，並對實習制度的發展做出貢獻。
本研究先以企業官方網站、網路人力銀行實習專頁與大專院校實習網頁調查台灣製造、服務與金融業前百大企業，了解實習制度建構情形。接著採用美國學者Moghaddam發展的問卷，該問卷包括兩大部分，第一部分衡量學生學術與課業上的準備效用、學校實習窗口與實習企業協助學生的效用，第二部分衡量實習本身的效用，問卷的發放以紙本與網路並行，問卷填答對象為有及沒有實習經驗的高等教育學生，收集資料後以T檢定探討兩個族群對於實習效用的期望與看法。最後訪談二十名具有實習經驗的學生，深入了解學生實習的工作與所學內容。
調查發現百大企業中有56%的企業提供實習機會，實習內容除了專業的學習，也有部分是兼職工作性質的行政工作。問卷結果顯示有無實習經驗學生對部分題目的看法確實存在顯著差異，本研究試著探討這些異同的原因。針對有實習經驗學生的訪談，本研究將實習的工作內容與所學進行分類，深入了解學生實習的內容與收穫。
本研究最後向學校以及企業提出建議，希望能提升台灣實習制度的普及與發展程度，為實習制度的利害關係人─學校、企業與學生帶來三贏的結果。

Taiwan higher education graduates face a keen competition of employment. To enhance future employability, internship is one of the best solutions. However, not many researches in Taiwan focused on internship-related issue. So this study intends to investigate the Taiwan top 100 companies internship development, compare the different perception of students, get a thorough understanding of internship content, and then provide suggestions and contribute to the development of internship in Taiwan.
First of all, this study investigated the Taiwan top 100 company’s internship status via internet. Secondly, Moghaddam’s (2011) questionnaire was employed. The first part of the questionnaire evaluated the effectiveness of academic preparation, and internship support from school’s internship office and employers. The second part evaluated the effectiveness of internship. On-line and paper questionnaire were used to collect data, and respondents were higher education students with and without internship experiences. T-test was employed to compare the perspectives of respondents. Finally, 20 students with internship experiences were interviewed.
The result indicated that 56% of top 100 companies provided internship opportunities, while some of their work content was menial and administrative. The t-test result showed that significant differences existed in some statements, and this study tried to explain the differences and consensuses. Based on the interviews, work content and what students learned were categorized.
In the end, this study provided suggestions for faculties and employers. Hope to enhance the development of internship in Taiwan, and bring a win-win-win situation for employers, faculties and students.

論文審定書 i
摘要 ii
ABSTRACT iii
CHAPTER ONE INTRODUCTION 1
1.1 BACKGROUND 1
1.2 OBJECTIVES 5
CHAPTER TWO: LITERATURE REVIEW 6
2.1 DEFINITION OF INTERNSHIP 7
CHAPTER THREE: METHODOLOGY 16
3.1 MEASURES AND INSTRUMENTS 16
3.2 DATA COLLECTION 19
3.3 DATA ANALYSIS 24
CHAPTER FOUR: RESULTS 26
4.1 DESCRIPTIVE STATISTICS 26
4.2 FACTOR ANALYSIS 32
4.3 RELIABILITY ANALYSIS 34
4.4 T-TEST TO COMPARE THE DIFFERENCES 35
4.4.1 DIFFERENT PERSPECTIVES OF THE EFFECTIVENESS OF ACADEMIC PREPARATION 35
4.4.2 DIFFERENT PERSPECTIVES OF THE EFFECTIVENESS OF INTERNSHIP PLACEMENT AND SUPPORT 36
4.5 INTERVIEWS OF STUDENTS WITH INTERNSHIP EXPERIENCES 40
4.6 DISCUSSION 42
4.6.1 COMPARISON WITH PAST RESEARCH 42
4.6.2 COMPARISON BETWEEN TWO GROUPS OF STUDENTS 43
4.6.3 SUMMARY OF STUDENTS INTERVIEWS 46
CHAPTER FIVE: CONCLUSION 51
CHAPTER SIX: LIMITATIONS AND FUTURE RESEARCH 55
REFERENCE 57
APPENDIX 1: INTERVIEW CONTENTS 61
APPENDIX 2: QUESTIONNAIRE (CHINESE VERSION) 76

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