青年工作者佔據企業內員工人數的比例不在少數，已逐漸形成企業中不容忽視的新勢力，而青年工作者面對工作與生活的選項上，與過去員工的期待與訴求已有所不同，故企業在制定提升員工的工作生活平衡的策略上，考量員工的需求亦是為企業帶來後續效益的關鍵因素。因此本研究擬探討員工在不同的工作安排制度下，對工作滿意及工作尋找行為之間的關係，並透過工作生活平衡作為中介變項，對工作安排、工作滿意及工作尋找行為造成的影響。
本研究以企業中的青年工作者(1975年至1990年出生)為調查對象，共計回收186份有效樣本。實證研究結果顯示：(1)工作安排制度中的彈性工時對工作滿意有顯著正向影響。(2)工作安排制度中的壓縮工時對工作尋找行為有顯著正向影響。(3)透過工作生活平衡對彈性工時與工作滿意的關係產生中介效果。最後，再依據研究結果提出相關實務建議。

Recently the young employees have gradually formed a non-ignorable force within a company due to the quite large number of proportion, and the options of work and life for them to choose are much different from before in demands and expectations. Therefore, when a company designs their strategy to improve employee work-life balance, to consider the demands from the youth as well, is a key factor that brings follow-up benefit. This paper studies the relationship between job satisfaction and job search behavior under different work arrangement, and discovers the effect to work arrangement, job satisfaction and job search behavior through applying work-life balance as a mediator.
This paper takes the young employees (1975 – 1990 born) in a company as the targets and collected 186 effective samples. The result shows that (1) Flextime of work arrangement has significant positive effect to job satisfaction. (2) Compressed workweek of work arrangement has significant positive effect to job search behavior. (3) The mediation effect between flextime and job satisfaction, can be produced through applying work-life balance.
The final section describes our conclusion according the result, and our proposed particle recommendations.

論文審定書 i
致 謝 ii
摘 要 iii
Abstract iv
目 錄 v
圖 次 vii
表 次 viii
第一章 緒論 1
第一節 研究背景 1
第二節 研究動機與目的 2
第二章 文獻探討 4
第一節 工作安排 4
第二節 工作滿意 10
第三節 工作尋找行為 13
第四節 工作生活平衡 15
第三章 研究方法 20
第一節 研究架構與假設 20
第二節 研究對象 21
第三節 研究工具 21
第四節 研究樣本 26
第五節 資料分析程序 27
第四章 研究結果 28
第一節 敘述性統計與相關分析 28
第二節 工作安排對工作生活平衡與工作滿意的關係 30
第三節 工作安排對工作生活平衡與工作尋找行為的關係 31
第四節 研究結果摘要 33
第五章 結論與建議 35
第一節 研究結論 35
第二節 管理意涵 36
第三節 研究限制與未來研究建議 37
參考文獻 38
附錄一 研究調查問卷 45

一、 中文部份
天下雜誌(2005)。打造身心平衡的競爭力。天下雜誌，335，7。
王和平、趙繼紅(2007)。關於考勤打卡制度得失的討論。農業圖書情報學刊，19(8)。
成之約(2000)。彈性管理與企業工時制度的規劃。促進縮短工時及工作時間彈性化座談會論文。
吳元暉(2008)。超時工作導致憂鬱和焦慮。健康世界，272，6-6。
吳克惟(2008)。個人環境適配度之研究：Q技術之適用。國立中山大學人力資源管理研究所碩士論文。
吳美岱、陳殷哲(2012)。科技研發人員工作與非工作生活平衡之研究。就業與勞動關係季刊，2(2)，236-257。
吳海寧、孟憲忠、帥萍(2008)。企業管理制度執行的博弈分析-基於S集團公司打卡制度的案例研究。生產力研究，9。
快樂工作人雜誌(2013)。8年級來了﹗。快樂工作人雜誌，153。
張清滄(2005)。勞動基準法實用。台北，復文書局。
許士軍(1977)。工作滿足個人特徵與組織氣候—文獻探討與實證研究。國立政治大學學報，35，13-56。
陳宗琪(2009)。員工對工時彈性化偏好選擇之研究。國立政治大學勞工研究所碩士論文。
景家威(2014)。工作生活平衡與幸福感之研究：以青年民航空勤組員為例。國立中山大學人力資源管理研究所碩士論文。
曾月美、涂秀珠、賴昭弟與林貴香(2014)。某內科病房護理人員逾時下班時間之改善專案。高雄護理雜誌，31(3)，39-52。
黃新坡(2009)。企業聲望對工作態度與行為之影響。國立中山大學人力資源管理研究所碩士論文。
葉倩妏(2010)。工作負荷、工作家庭衝突與工作滿意度之關聯研究。中央大學人力資源管理研究所碩士論文。
劉敏熙、張育銘(2011)。承諾型人力資源管理實務與工作生活平衡之關係組織氣候的中介效果。第14屆科際整合研討會，204-205。
蔣大中(2014)。加班問題。理律法律雜誌，2014(12)，2-5。
鄭翔元(2002)。施工專案待命訂約策略。國立成功大學土木工程學系碩士論文。
賴明德(1999)。輪班人員工作生活品質與工作適應關聯性研究。靜宜大學企業管理研究所碩士論文。
魏俊明(2003)。台灣與德國工作時間制度之比較—以工時彈性化為中心。中原大學財經法律學系碩士論文。
二、 英文部份
Alderfer, C. P. (1972). Existence relatedness and growth: Human needs in organization settings. New York: Free Press.
Andrea-Hilla Karl & Maier Friederike (2009). Flexible working time arrangement in Germany, EU. Directorate-General Employment and Social Affairs, 5-21.
Aryee, S., Srinivas, E. S., & Tan, H. H. (2005). Rhythms of life: Antecedents and outcomes of work-family balance in employed parents. Journal of Applied Psychology, 90, 132-146.
Barnett, R. C. (1998). Toward a review and reconceptualization of the work/family literature. Genetic, Social and General Psychology Monographs, 124, 125-182.
Benjamin, G.A. (1984). Shift workers: Improve the quality of life for employees who aren’t on the 9-to-5 routine. Personnel Journal , 63(6), 72-76.
Bretz, R. D., Boudreau, J. W., & Judge, T. A. (1994). Job search behavior of employed managers. Personnel Psychology, 47, 275-301.
Brown, Steven P., & Robert A. Peterson (1993). Antecedents and consequences of salesperson job satisfaction: Meta-analysis and assessment of causal effects. Journal of Marketing Research, 30(February), 63–77.
Burke, R. J., (2006). Organization Culture: A Key to the Success of Work-life Integration. In Jones, F., Burke, R. J. and Westman, M. (Eds.), Work-Life Balance: A Psychological Perspective, 235-260
Cennamo, L. and D. Gardner (2008), Generational differences in work values, outcomes and person–organization values fit. Journal of Managerial Psychology, 23(8), 891–906.
Clark, S. C. (2001). Work cultures and work/family balance. Journal of Vocational Behavior, 58, 348-365.
Costa, G., Akerstedt, T., Nachreiner, F., Baltieri, F., Carvalhais, J., Folkard, S., Dresen, M. F., Gadbois, C., Gartner, J., Sukalo, H. G., Kandolin, M. H. I., Sartori, S. and Silvério, J. (2004). Flexible working hours, health, and well-being in Europe. Some considerations from a SALTSA project. Chronobiology International, 21(6), 831-844.
Devellis, R. F. (1991). Scale development: Theory and applications. Newbury Park, CA: Sage.
DuBrin, A. J. (1991). Comparison of the job satisfaction and productivity of telecommuters versus in-house employees: a research note on work in progress. Psychological Report, 68, 1223-1234.
Duxbury, L. E., Higgins C.A. and Irving (1987). Attitudes of managers and employees to 73 telecommuting, Infor, 25(3), 273-285.
Felstead, A., Jewson, N., Phizacklea, A. & Walters, S. (2002). Opportunities to work at home in the context of work-life balance. Human Resource Management Journal, 12(1), 54-76.
Fisher-McAuley, G., Stanton, J., Jolton, J., & Gavin, J. (2003). Modelling the relationship between work life balance and organisational outcomes. Paper presented at the Annual Conference of the Society for Industrial Organizational Psychology. Orlando, 1-26.
Frone, M. R. (2003). Work-family balance. In J. C. Quick & L. E. Tetrick (Eds.), Handbook of occupational health psychology. Washington, DC: American Psychology Associate, 143-162
Golden, L. (2001). Flexible Work Schedules: Which Workers Get Them? The American Behavioral Scientist, 44(7), 1157-1169.
Greenhaus, J. H., Collins, K. M., & Shaw, J. D.(2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510-531.
Griffeth, R. W., Hom, P.W., & Gaertner, S. (2000). A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the millennium. Journal of Management, 26, 463-488.
Guest, D. (2002). Perspectives on the study of work-life balance. Social Science Information, 41(2), 255-279.
Gursoy, D., T. Maier and C.G.Q. Chi (2008), Generational differences: an examination of work values and generational gaps in the hospitality workforce. International Journal of Hospitality Management, 27(3), 448–58.
Hamilton, E. (2002). Bringing work home, advantages and challenges of telecommuting, The Center for Work & Family, Boston College.
Hayman, J. (2005). Psychometric assessment of an instrument designed to measure work life balance. Research and Practice in Human Resource Management, 13(1), 85-91.
Hill, E. J., Miller, B. C., Weiner, S. P. and Colihan, J. (1998). Influences of the virtual office on aspects of work and work/life balance, Personnel Psychology, 51, 667-683.
Hooft, E.V., Born, M., Taris, T.W., Flier, H.V.D., & Blonk, R.W.B. (2004). Predictors of job search behavior among employed and unemployed people. Personnel Psychology, 57, 25-59.
Hoppock, R. (1935). Job Satisfaction, NewYork: Harper and Brothers.
Hughes, J., & Bozionelos, N. (2007). Work-life balance as source of job dissatisfaction and withdrawal attitudes: An exploratory study on the views of male workers. Personnel Review, 36(1), 145-154. Retrieved October 25, 2008, from ABI/INFORM Global database.
Johnston, Mark W., Charles M. Futrell, A. Parasuraman, & William C. Black (1990). Cammann C, Fichman M, Jenkins D, Klesh J (1979). A longitudinal assessment of the impact of selected organizational influences on salespeople's organizational commitment during early employment. The Michigan organizational assessment questionnaire. Ann Arbor, MI: University of Michigan.
Kopelman, R. E., Rovenpor, J. L., & Millsap, R. E. (1992). Rationale and construct validity evidence for the Job Search Behavior Index: Because intentions (and New Year's resolutions) often come to naught. Journal of Vocational Behavior, 40(3), 269-287.
Kreitner, R. and A. Kinichi (1995). Organization Behavior, Boston: Richard D. Irwin. 195.
Lum, L., Kervin, J., Clark, K., Reid, F., and Sirola, W. (1998). Explaining Nursing Turnover Intent: Job Satisfaction, Pay Satisfaction, or Organizational Commitment. Journal of Organizational Behavior, 19(3), 305-320.
Maslow, A.H. (1987). Motivation and personality (3rd), New York, Harper & Row, 153.
Mattlia, J. Peter (1974). Job Quitting and Frictional Unemployment, American Economics Review, 64(1), 235-239.
McCall, J. J. (1965). The economics of information and optimal stopping rules. Economic Inquiry, 14(3), 347-368.
Misener, T. R., Haddock, K. S., Gleaton, J. U., & Ajamieh, A. R. A. (1996). Toward an international measure of job satisfaction. Nursing Research, 45(2), 87-91.
Murray, K., P. Toulson and S. Legg (2011), Generational cohorts’ expectations in the workplace: a study of New Zealanders. Asia Pacific Journal of Human Resources, 49(4), 476–93.
Nilles, J.M., F. R. Carlson F. R., Gray P. & Hanneman G.G. (1976). The telecommunications-transportation tradeoff. New York: Wiley and Sons.
Nunnally, J. C. (1978). Psychometric Theory, New York: McGraw-Hill.
Perrin T. (2003). Working Today: Understanding What Drives Employee Engagement. The 2003 Towers Perrin Talent Report U.S Report.
Price, J. L., Kim, S. W., Mueller, C. W., and Watson, T. W. (1996). The Determinants of Career Intent among Physicians at a U.S. Air Force Hospital. Human Relations, 49(7), 947-976.
Sager, Jeffrey K. (1994). A structural model depicting salespeople’s job stress, Journal of the Academy of Marketing Science, 22 (Winter), 74–85.
Scholarios, D., & Marks, A. (2004). Work-life balance and the software worker. Human Resource Management Journal, 14(2), 54-74.
Stigler, G. J. (1961). The job search behavior of employed youth, The Review of Economics and Statistics, 73, 597.
Tammy D. Allen, Ryan C. Johnson, Kaitlin M. Kiburz, Kristen M Shockley (2013). Work-family conflict and flexible work arrangements: deconstructing flexibility. Personnel Psychology, 2013, 66, 345-376.
Thurman, Joseph E.; Roelandt, Marc; Sipi, Ingrid; Trah, Gabrele; Wirth, Linda (1990). Conditions of work digest. International Labor Organization, 9.
Vroom, V. H. (1964). Work and motivation. New York: John Wiley & Sons.