本研究旨在了解鋼鐵產業中不同領導風格管理者的表現差異，並探討領導風格、組織氣候、管理控制系統與組織績效之相互關係與影響程度。本研究採問卷調查法，以219位中國鋼鐵公司中階員工為研究對象。

本研究採用SPSS Statistics 22.0版本進行量化統計分析，經敘述性統計分析、因素分析、信度分析、相關分析與迴歸分析調查分析後，本研究發現，中鋼管理者展現較高程度的轉換型領導特質。其次，組織績效與領導風格、組織氣候以及管理控制系統皆有相關，且組織氣候與管理控制系統皆分別與領導風格和組織績效具有相關性。

據此，本研究建議鋼鐵產業加強培養具有轉換型領導特質的管理者或有助於組織績效的提升，且宜建立重視標準作業流程、容許衝突、互相支持、並鼓勵員工在面對風險時負起責任的組織氣候，同時強化診斷型控制系統，以與領導風格和組織氣候達到較佳的適配，提升組織績效，進而以利國際競爭。

The main goal of this study is to understand the differences of performance between different types leadership, and to research the correlation, interaction and influence between leadership, organizational climate, management control system and organizational performance. This study adopts questionnaire method. The participants of the study were 219 senior employees of CSC (China Steel Corporation), Taiwan.

According to the result of research, the study shows that CSC managers perform higher level of transformational leadership. Secondly, organizational performance is correlated to leadership, organizational climate, and management control system.

Therefore, this study suggests that firms of steel industry, which enhance the training and promotion leaders, who have the trait of transformational leadership may have positive improvement on organizational performance. Also, it’s appropriate to establish the organizational climate, which emphasize the standard operation process, enable conflict, support and encourage employees facing risks take responsibility. Besides, to adopt and enforce diagnostic management control system at the same time to have better matching pattern to enhance organizational performance thus increase the international competitiveness.

論文審定書 i
致謝辭 ii
摘要 iii
Abstract iv
目錄 v
圖目錄 vii
表目錄 viii
第一章　緒論 1
第一節 研究動機 1
第二節 研究目的 2
第三節 研究範圍 3
第四節 研究流程 4
第二章　文獻探討 5
第一節 領導風格 5
第二節 管理控制系統 9
第三節 組織氣候 12
第四節 組織績效 18
第五節 鋼鐵產業分析 19
第三章　研究設計 21
第一節 研究架構與假設 21
第二節 研究方法 27
第四章　研究結果 36
第一節 樣本結構敘述與變數基本分析 36
第二節 因素分析和信度分析 39
第三節 相關分析 44
第四節 迴歸分析 45
第五章　結論與建議 56
第一節 研究結論與建議 56
第二節 管理意涵 61
第三節 研究限制與後續研究建議 63
參考文獻 65
附件一、正式問卷 75

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