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博碩士論文 etd-0606112-091202 詳細資訊
Title page for etd-0606112-091202
論文名稱
Title
醫療檢驗設備業核心競爭力之研究-以ST公司為例
A Study on Core Competence of In Vitro Diagnostic Device Industry- A Case of ST Company
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
85
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2012-05-27
繳交日期
Date of Submission
2012-06-06
關鍵字
Keywords
醫療檢驗設備、核心競爭力、層級分析法
AHP, the Analytic Hierarchy Process, core competence, medical testing equipment, IVD
統計
Statistics
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中文摘要
檢驗醫學是運用現代物理與化學方法,透過實驗室技術、醫療器材設備,為臨床診斷、治療提供參考依據。體外診斷醫療器材(In Vitro Diagnostic Devices;IVD,或通稱為醫療檢驗設備)除了可以早期且精確地進行疾病診斷,並能對病患治療做有效的監控。「醫事檢驗」是屬於非常專業的行業,很多的醫事檢驗知識與應用是經由廠商開發移轉給醫事從業人員使用,由於近年來工業及資訊科技快速提升,致使醫療檢驗產品不斷創新;隨著知識經濟時代的到來、顧客需求的多樣化、經營風險的增加,市場競爭更加激烈,企業想要在競爭的環境中脫穎而出,就必須要建構企業自身的核心競爭力以形成競爭優勢。經營者思考如何從尋找、識別核心競爭力的途徑,從而幫助企業培育、鞏固、應用和轉換核心競爭力,以獲得持續性的競爭優勢。
本研究一方面藉由文獻探討,來了解核心競爭力的定義、類別及分辨;另一方面採用AHP層級分析法,依照核心競爭力文獻定義、特性及醫療檢驗設備業之產業特性製作成問卷,以專家問卷方式進行研究,成功訪問了個案公司之高階決策管理階層、中階管理階層及資深基層幹部等20位專家,來探討醫療檢驗設備公司之核心競爭力。
根據研究結果發現:醫療檢驗設備業之核心競爭力依序為(1)售後服務、(2)專業與執行力、(3)高階決策品質、(4)產品行銷、(5)主管管理能力、(6)人際網絡能力、(7)人力資源管理、(8)產品競爭力、(9)組織文化、(10)物流管理、(11)品牌/商譽、(12)市場覆蓋率。
Abstract
Medical examination is the use of modern physical and chemical methods, laboratory technology, medical equipment for clinical diagnosis and treatment, provide a reference. In vitro diagnostic medical devices (IVD) known as the medical testing equipment in addition to early and accurate diagnosis, as well as effective monitoring of patient treatment. "Medical Technology" is a very professional industry knowledge and application of the medical laboratory is through the manufacturers to develop transferred to the medical practitioners, industrial and information technology improved rapidly in recent years, resulting in the medical inspection of product innovation; as knowledge economy era, the diversification of customer needs, business risk increases, more intense market competition, companies want to stand out in a competitive environment, it is necessary to construct their own core competence in order to create competitive advantage. Operators to think about how to find, identify the core competitiveness of the way, helping the enterprise training, consolidation, application and conversion of the core competitiveness in order to obtain sustainable competitive advantage.
In this study, on the one hand through literature, to understand the definition of the core competence, type and resolution; the other hand, the AHP method, defined in accordance with the core competence of literature, characteristics, and characteristics of the industry of medical testing equipment industry made the questionnaire,expert questionnaire, and a successful visit to the case of high-end decision-making management of mid-level management and senior grassroots cadres of 20 experts, to discuss the company's core competence of medical testing equipment.
According to the results: the core competence of the medical testing equipment industry in order (1) after-sales service, (2) professional and executive power, (3) high-end quality of decision making, (4) Product Marketing, (5) Management capabilities, (6) network capacity, (7) human Resource Management, (8) product competence, (9) organizational culture, (10) logistics Management, (11) Brand / goodwill (12) market coverage.
目次 Table of Contents
第一章 緒 論 1
第一節 研究背景與動機 1
第二節 研究目的 2
第三節 研究流程 3
第四節 研究範圍與限制 3
第二章 文獻探討 5
第一節 核心競爭力 5
第二節 資源基礎理論 17
第三節 AHP層級分析法 21
第三章 產業現況 31
第一節 臺灣醫事檢驗業發 31
第二節 臺灣體外診斷醫療器材產業 32
第三節 醫療檢驗設備業之產業特性 35
第四節 醫療檢驗設備業個案公司簡介 36
第四章 研究設計 39
第一節 研究架構 39
第二節 AHP分析模式 39
第三節 研究對象 40
第四節 AHP資料分析方法 41
第五章 實證分析 43
第一節 樣本結構 43
第二節 AHP量化資料分析 43
第三節 核心競爭力權重分析 48
第六章 結論與建議 51
第一節 結 論 51
第二節 建 議 52
第三節 管理意涵 52
參考文獻 54
附錄一 57
附錄二 63
參考文獻 References
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