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博碩士論文 etd-0613112-093732 詳細資訊
Title page for etd-0613112-093732
論文名稱
Title
智慧型建築安全監控系統整合業關鍵成功因素之研究
A Study on Success Key Factors of Security and Surveillance Systems Integrators for Intelligent Buildings
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
82
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2012-05-27
繳交日期
Date of Submission
2012-06-13
關鍵字
Keywords
智慧型建築、安全監控系統整合業、層級分析法
Analytic hierarchy process theory, The intelligent building, Surveillance systems integrator
統計
Statistics
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中文摘要
摘要
由於資訊與通訊科技的發展與普及,人們日常生活作息早已與資通科技緊密結合。在考量安全、節能、便利、舒適概念的驅動下,智慧型建築儼然成為現在與未來建築之主流。台灣自1989 年引進智慧型建築之觀念以來,隨著建築物自動化理念的推動,監控系統整合公司便成為新興的熱門產業,競爭日趨激烈,了解客觀的關鍵成功因素為安全監控整合業者制定管理決策的重要課題。
有鑑於此,本研究採用專家焦點訪談與層級分析法,訪談10位智慧建築安全監控系統整合業之高階主管與10位建商客戶專家主管,發展一套智慧建築安全監控系統整合業的關鍵成功因素評估程序。由企業因素、員工因素、產品因素三大面向,計算出各關鍵成功因素的準則與次準則之排序與權重,提供智慧建築安全監控系統整合業經營決策時參考之用。並選取3家個案公司,針對其關鍵成功因素進行優勢與績效評比。
研究結果發現,在準則方面,產品因素最為重要,其次為員工因素,企業因素為最末。在次準則方面,員工的技術專業能力最為重要,其次是價格、產品多樣化,與客製化程度;而重要性權重與排序最末的三項次準則分別是是產品產地、組織規模,以及知名度與觀感。此結論可提供智慧建築安全監控系統整合業經營決策時參考之用。
Abstract
Abstract
Due to the development and proliferation of information and communication technologies, people’s daily lives are indispensably relied on these tools. Based on concepts of safety, energy conservation, convenience, and comfort, intelligent buildings’ designs have gradually become the main stream of the present and future architectures. Taiwan introduced the idea of the intelligent building since 1989. With the push of the automatic idea of the building, the security and surveillance systems integrators had become the new popular industry and the competition of the industry is more and more fierce. Understanding the key successful factors objectively is important of making administrative decision to security and surveillance systems integrator managers.
In view of this, this research adopts the expert focus group interview and analytic hierarchy process theory. The author interview 10 high-level experts of the security and surveillance systems integrators and 10 customer experts of intelligence building traders to develop a set of the key success factors appraisal procedure to the security and surveillance systems integrators for intelligent buildings. Based on enterprise factor, staffs factor, and products factor, the author calculate the ranks and weights of the criterion and sub-criterion of the key successful factors. This can offer the security and surveillance systems integrator managers for intelligent buildings to make administrative decision. The study chooses three companies as an example to do empirical study, and compares their advantage and performance of the key successful factors.
The result of study finds as follows. In criterion, the most important is produce factor, the less is staffs factor, and the end is enterprise factor. In sub-criterion, the most important is staff's professional ability technology, the less are price, products diversification, and customize degree. In ranks and weights, the last are productions separately, organized scale, and popularity and impressions. The conclusion can offer the security and surveillance systems integrator managers for intelligent buildings to make administrative decision.
目次 Table of Contents
目錄
審定書 i
誌謝詞 ii
摘要 iii
Abstract iv
目錄 vi
圖目錄 viii
表目錄 ix
第壹章 緒論 1
第一節 研究背景 1
第二節 研究動機 2
第三節 研究目的 3
第四節 研究流程 4
第五節 研究範圍與對象 5
第六節 研究限制 6
第貳章 文獻回顧 7
第一節 智慧型建築安全監控整合系統 7
第二節 關鍵成功因素 10
第三節 層級分析法 16
第參章 產業概況 22
第一節 智慧型建築監控系統之發展特性 22
第二節 智慧型建築監控系統整合業之營運概況 23
第三節 個案公司簡介 28
 
第肆章 研究設計 35
第一節 研究架構 35
第二節 分析模式 36
第三節 AHP專家問卷調查評估模式 37
第四節 質化分析與量化分析 43
第伍章 實證分析 46
第一節 AHP關鍵成功因素權重與排序 46
第二節 個案公司績效評估 49
第三節 專家訪談質性分析 51
第陸章 結論與建議 52
第一節 結論 52
第二節 建議 55
第三節 管理意涵 56
參考文獻 57
一、中文部分 57
二、英文部分 58
附錄一 關鍵成功因素專家訪談問卷 60
附錄二 關鍵成功因素AHP問卷 62
參考文獻 References
參考文獻
一、中文部分
田向為,2009,智慧型建築安全監控系統需求性調查初步研究-以大台北地區住宅大樓為例,台灣大學土木工程學系研究所碩士論文。
林柏泓,2008,味泉屋日式餐廳關鍵成功因素之研究,中山大學管理學院高階經營碩士學程在職專班碩士論文。
林峰祿,1982,應用AHP評選出口行銷目標市場之個案研究,交通大學管科研究所碩士論文。
孟德芸,1988,企業成功關鍵因素之研究-以個人電腦產業為實證,國立中興大學企管研究所碩士論文。
曾惠斌,2007,智慧化居住空間安全監控系統整合應用計畫,內政部建築研究所。
翁進興,1983,分析層級程序應用在投資計劃評估之研究,國立政治大學企管研究所碩士論文。
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劉信宏,1999,以AHP模式進行人力資源管理項目之評估-以筆記型電腦業為例,中原大學工業工程學系,碩士論文。
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二、英文部分
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Saaty, T.L. 1977. A scaling method for priorities in hierarchical structure. Journal of Mathematical Psychology, 15(3): 234-281.
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Saaty, T.L. 1990. How to make a decision: The analytic hierarchy process. European Journal of Operation Research, 48(1a): 9-26.
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