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博碩士論文 etd-0614110-150226 詳細資訊
Title page for etd-0614110-150226
論文名稱
Title
工作特性模式、自尊與工作投入關係之研究-以某晶片製造公司為例
The study of the relationship among Job Characteristics, Self-Esteem and Job Involvement─the case of a chip manufacture company
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
76
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2010-05-19
繳交日期
Date of Submission
2010-06-14
關鍵字
Keywords
工作特性、自尊、工作投入
Job Characteristics, Self-Esteem, Job Involvement
統計
Statistics
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中文摘要
隨著時代進步,現今管理者漸漸意識到優秀的人才是影響企業成敗的關鍵因素,在工作上,「工作特性」會影響到員工的態度、感受,進而影響員工的「工作投入」,但員工從事具有良好特質的工作時仍頇考慮到員工個別的差異,根據研究指出,「自尊」對於個體在各個生活層面皆有相當大的影響,因此其一個可以作為測量個體差異的因素。
本研究主要目的,即為探討工作特性、工作投入之間的關係,並加入自尊作為調節變數,希望藉由研究這三者之間的相關性,以供現今企業作為工作設計、人才挑選等相關參考。
本研究針對個案公司台灣籍員工為對象,採取便利抽樣,共發放問卷200份,回收有效177份,回收率88.5%。資料分析採取SPSS統計軟體之相關分析、迴歸分析與T檢定等,對本研究所提出之假設加以驗證。
研究結果發現,工作特性與工作投入皆呈現顯著正相關,其後加入自尊作為調節變數,發現高自尊者的工作特性與工作投入皆呈現顯著正相關;低自尊者在技能多樣性與工作自主性上這種關係不成立,而低自尊者在工作完整性、工作重要性、工作回饋性上皆與工作投入呈現顯著正相關。
Abstract
As time goes by, managers realize that exceptional employees are the crucial factors which affect the success or failure of companies. The attitude and feelings of employees are affected by Job Characteristics, and it will further affect the Job Involvement of employees. When employees go into the works which are provided with good job characteristics, managers still need considering the differences between employees. According to some researches, Self-Esteem play an important role in many aspects of employees’ life, so it can be used to measuring the differences between employees.
The purposes of the study are to explore the relationship between job characteristics and job involvement, then add self-esteem as a moderator variable to explore the relationship among these variables and make further suggestions to modern companies for arranging job duties and selecting employees.
The objects of the study were the Taiwan workers of a case company. The study adopted a convenience sampling method. 200 questionnaires were distributed and resulted in 177 valid responses, comprising the effective return rate of 88.5%.
The software SPSS was used for correlation analysis, regression analysis and T test to test the hypothesis.
The findings show that there is a significant positive correlation between job characteristics and job involvement, then add self-esteem as a moderator variable to find that there is still a significant positive correlation between job characteristics and job involvement in those workers who are in high level of self-esteem ; on the other hand, there isn’t a positive relationship between job identity, job feedback and job involvement in those workers who are in low level of self-esteem. But there is still a positive relationship between skill variety, job importance, job autonomy, and job involvement.
目次 Table of Contents
摘要…………………………………………………………i
Abstract………………………………………….................ii
致謝詞…………………………………………………… iii
目錄……………………………………………………… iv
圖目錄…………………………………………………… v
表目錄…………………………………………………… vi
第一章 緒論……………………………………………… 1
第一節 研究背景與動機………………………………… 3
第二節 研究目的………………………………………… 3
第三節 研究範圍與對象………………………………… 3
第四節 研究流程………………………………………… 3
第二章 文獻探討………………………………………… 5
第一節 工作特性………………………………………… 5
第二節 自尊………………………………………………12
第三節 工作投入…………………………………………18
第三章 研究設計…………………………………………24
第一節 研究架構…………………………………………24
第二節 研究假設…………………………………………25
第三節 研究變項操作性定義與衡量……………………27
第四節 個案公司介紹……………………………………29
第五節 研究對象與資料收集方法………………………31
第六節 資料分析與統計方法……………………………31
第七節 問卷之信度分析…………………………………32
第四章 研究結果與分析…………………………………33
第一節 回收樣本基本資料分析…………………………33
第二節 相關分析…………………………………………36
第三節 工作特性對工作投入之迴歸分析………………37
第四節 工作特性與工作投入的關係受自尊調節的程度…………………………………………………………39
第五節 員工對工作特性的具備與工作特性的重視程度之差異………………………………………………………46
第五章 結論與建議………………………………………48
第一節 研究結論…………………………………………48
第二節 結論探討…………………………………………49
第三節 管理意涵…………………………………………52
第四節 研究貢獻…………………………………………53
第五節 研究限制…………………………………………54
第六節 後續研究建議……………………………………55
參考文獻………………………………………………… 56
附錄─本研究問卷……………………………………… 65
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