「每日起始工作心情」意指員工剛到辦公室時的心情狀態，過去研究指出每日起始工作心情對於後續的工作心情、行為與績效皆有重大影響 (Rothbard & Wilk, 2011)。整合工作心情的相關研究與理論，本研究針對可能影響每日起始工作心情的前因變數加以探討，除了預期之工作狀況外，另加入非工作相關因素於模式中，並探討性別對各項關係的干擾狀況。本研究先根據文獻演繹與訪談、結構式問卷調查編撰施測問卷題項，再以跨產業、職業之108名企業員工為研究樣本，以經驗抽樣法進行兩週共十個工作日 (週一至週五)的資料收集，共獲得108筆有效樣本，共1018的每日資料供研究分析。階層線性模式結果發現：每日預期之工作狀況、身體狀況、通勤狀況皆與每日起始正向工作心情有正向關係、與每日起始負向工作心情有負向關係。此外，天氣狀況越好，每日起始正向工作心情越高，而家庭壓力與每日起始正向工作心情呈負相關、與每日起始負向工作心情呈正相關。身體狀況對於每日起始正向工作心情預測力較強，預期之工作狀況則是對於每日起始負向工作心情的預測力較強烈。在干擾效果部分則發現，性別對於各項關係的干擾效果並不顯著。最後，額外分析結果則指出，年資會干擾工作日與每日起始負向工作心情的關係。

Start-of-workday mood refers to the mood states that employees experience when they show up in the office. Previous studies indicate the influence of start-of-workday mood on later mood, behavior and performance are significant. After integrate the research and theory of work mood, explore the antecedents of the start-of-workday moods in this study, in addition to work-related factors, add non-work-related factors in the model, and examined the moderating effects of gender on above relationships. In this study, first used inductive and deductive approach and structured questionnaires to collect the item pool, then find 108 employees to be respondents and experience for two weeks (Monday to Friday). In the end, 108 questionnaires were distributed and 1018 were effective ones. The results of the hierarchical linear modeling analyses showed that expected work event, physical condition and the commute are positively predicted positive start-of-workday mood and negatively predicted negative start-of-workday mood. Furthermore, the weather is positively predicted positive start-of-workday mood, the family pressure is negatively predicted positive start-of-workday mood and positively predicted negative start-of-workday mood. Finally, the physical condition has strong influence on positive start-of-workday mood and expected work event has strong influence on negative start-of-workday mood.

論文審定書 i
誌 謝 ii
摘 要 iii
Abstract iv
目 錄 v
圖 次 vi
表 次 vi
第一章 緒論 1
第一節 研究背景與動機 1
第二章 文獻探討 4
第一節 預期之工作狀況與每日起始工作心情之關係 4
第二節 非工作相關因素與每日起始工作心情之關係 5
第三章 研究方法 10
第一節 研究架構與假設 10
第二節 研究樣本與施測程序 11
第三節 研究工具 12
第四章 研究結果與討論 16
第一節 樣本描述 16
第二節 主要變數敘述統計 17
第三節 預期之工作狀況與每日起始工作心情之關係 18
第四節 非工作相關因素與每日起始工作心情之關係 18
第五節 預期之工作狀況與非工作相關因素對於每日起始工作心情的相對影響力 20
第六節 性別之干擾效果 20
第七節 補充分析 21
第五章 結論與建議 23
第一節 研究主要發現 23
第二節 研究意涵與理論貢獻 26
第三節 管理意涵 31
第四節 研究限制與未來研究建議 33
參考文獻 36
一、中文文獻 36
二、英文文獻 38
附錄：研究問卷 43

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