企業將物流活動外包已是趨勢，本研究目的在了解企業內各物流活動外包程度與物流外包考慮因素為何，並加入公司規模、物流網路複雜度兩個變數，探討其與物流活動外包程度與物流外包考慮因素之間的關係。
本研究以電腦組裝與週邊設備廠商為研究對象，利用問卷調查的方式，取得資料。本研究中，公司規模變數由資本額、營業額和員工人數組成。物流網路複雜度方面，則參考Rao & Young(1994)的定義修改而成，由供應商家數、客戶家數、供應商所在國家數和客戶所在國家數組成。物流外包考慮因素和物流活動是由整合專家和學者的意見得來。
研究結果發現，企業在物流外包考慮因素中，較重視成本的考量為主。在各物流活動外包程度上，以運輸、廢棄物處理、產品回收等外包程度較高。
資本額規模較大的公司較重視顧客服務與物流經營因素，而資本額、員工人數、營業額規模小較重視物流資訊系統因素。規模大的公司在物流活動上，較傾向外包關於實體流動有關的活動，如運輸、廢棄物處理等。規模小的公司在各物流活動中，則是在部份關於流程處理活動上，較規模大者傾向外包，如訂單處理和產品包裝。在物流網路複雜度上，與上游供應商之間的網路複雜度對於各物流外包活動外包程度上有較大的差異。物流網路分佈的區域廣度(供應商、客戶所在國家數)，會造成公司在物流外包考慮因素重視程度上的差異。上下游成員數(供應商、客戶家數)並不會造成公司在物流外包考慮因素重視程度上的差異。

The outsourcing of the business logistics activities have became a trend. The goals of my research want to understand that:
(1) The outsourcing extent of the logistics activities. (2) The logistics outsourcing considered factors. (3) How the firm size affect the (1) and (2). (4) How the logistics network complexity affect the (1) and (2).
The research＊s samples are the PC and peripheral equipment companies in Taiwan. The capital, the revenue, and the number of the employee measure the size of a firm. The logistics network complexity is measured by the number of the customers, the number of the suppliers, the number of the countries that customers in, and the number of the countries that the suppliers in.
The result shows that the companies think the cost saving factors is most important when they decide to outsource the activity. The great extent of the traffic transportation, salvage and scrap disposal and return goods handling are outsourced.
The companies whose sizes are small put great emphasis on the ※logistics information systems§ factors. The big companies have a tendency to outsource the physical moved activities like traffic transportation, salvage and scrap disposal. The small companies are apt to outsource the process handling activities. In the logistics network complexity, the suppliers make greater difference in the outsourcing logistics activities than the customers. The numbers of the countries affect the logistics outsourcing considered factors.

第一章 緒論 1
第一節 研究背景與動機1
第二節 研究範圍與目的2
第三節 研究方法與研究限制3
第四節 研究流程4
第二章 物流外包相關文獻探討5
第一節 物流基本概念5
第二節 企業物流活動7
第三節 物流外包與物流服務提供者12
第四節 企業物流外包考慮因素16
第五節 公司規模與外包的關係22
第六節 物流網路複雜度與物流外包的關係23
第三章 物流外包考慮因素之研究方法24
第一節 研究架構24
第二節 變數定義25
第三節 研究假設27
第四節 抽樣對象與方法30
第五節 問卷設計與統計方法30
第四章 物流外包考慮因素之相關統計分析34
第一節 基本資料分析34
第二節 物流外包考慮因素分析37
第三節 公司規模與物流外包考慮因素構面的關係42
第四節 物流網路複雜度與物流外包考慮因素構面關係46
第五節 物流外包程度與物流外包考慮因素關係52
第六節 公司規模與各物流活動外包程度的關係56
第七節 物流網路複雜度與各物流活動外包程度的關係63

第五章 結論與建議72
第一節 結論72
第二節 建議76

參考文獻78
附錄—問卷83

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