摘要
現代的企業經營面臨很大的挑戰。全球化的管理，例如供應鏈管理，使得企業必須考慮聯盟，建立夥伴關係以及形成虛擬企業。此時想要保持競爭優勢，必需要有一個能適應環境且容易加速發展的企業流程，以支援組織的運作，因此一個好的企業流程塑模方式，必能為企業帶來加值的利益。
企業流程塑模的技巧方法很多，每一種塑模技巧方法都各有其優點與缺點。本文提出架構式流程的塑模技巧，它是一個結構與流程整合一體的模型。為了顯示架構式流程模型的優越表現，將架構式流程模型的特點與其它傳統的非架構式流程模型所具有的能力作比較。在比較中發現架構式流程模型，除了具有能滿足企業塑模之功能、行為、組織、及資訊的四個觀點的能力外，亦具有能滿足同時處理與執行力這兩觀點的能力之優點。本文最後提出二個實例來做說明。
架構式的塑模正在興起，作者深信持續對架構式流程模型的探討與研究，必能對多變的企業經營環境與所衍生的經營問題之解決有很大的助益。

ABSTRACT
The contemporary business operations are encountering tremendous challenges. The management of the globalization, such as the supply chain management, makes the enterprise to consider making alliances, establishing the partner relationships and forming the virtual enterprise. At this time, when an enterprise wants to sustain a competitive advantage, a business process with adaptation and facilitation to support the operations of the organization is necessary. Therefore, a good modeling in business process can get value-added to the enterprise.
There are a lot of techniques for business process modeling. Each technique of modeling has its advantages and disadvantages. This paper presents a technique of architecture-oriented process modeling, which is an integrated model with structure and process in one unity. In order to show the excellent performances of the architecture-oriented process model, a comparison was made between the architecture-oriented process model and those traditional process models. It is shown that the architecture-oriented process model has the merits of the capability to satisfy not only the functional, behavioral, organizational, and informational perspectives of modeling an enterprise, but also the concurrency and executable ability. Finally, two cases are presented to explain the abilities of this model.
The architecture-oriented modeling is thriving, the author believes that the continuing discussions and investigations will have a great beneficiary to the total solution of the problems of the varied environments of the business operations and thereof.

目錄
摘要………………………………………………………………………Ⅲ
致謝………………………………………………………………………Ⅴ
目錄………………………………………………………………………Ⅵ
圖目錄 …………………………………………………………………Ⅸ
表目錄 ………………………………………………………………ⅩⅠ
章節
第一章 緒論 …………………………………………………………1
1.1 研究背景…………………………………………………………1
1.2 研究動機…………………………………………………………4
1.3 研究目的…………………………………………………………5
1.4 研究方法與步驟…………………………………………………5
1.5 論文架構…………………………………………………………5
第二章 文獻探討…………………………………………………… 9
2.1 流程的定義………………………………………………………9
2.1.1 企業流程………………………………………………………10
2.1.1 資訊流程………………………………………………………13
2.2 非架構式流程模型 …………………………………………… 13
2.2.1 流程圖(Flowchart)………………………………………… 14
2.2.2 資料流程圖(Data Flow Diagram, DFD) ………………… 16
2.2.3 整合電腦輔助製造定義工具
(ICAM DEFinition, IDEF)………………………………18
2.2.4 派翠網(Petri-Nets) ……………………………………… 23
2.3 架構式流程模型…………………………………………………25
第三章 架構式流程模型…………………………………………… 32
3.1 架構式流程模型之語法…………………………………………32
3.2 架構式流程………………………………………………………33
3.3 構件描述…………………………………………………………36
3.4 同時處理描述……………………………………………………36
3.5 流程依附在構件上………………………………………………38
3.6 架構式流程模型的優點…………………………………………38
第四章 架構式流程模型與非架構式流程模型之優缺點
比較……………………………………………………………………41
4.1 非架構式流程模型在資訊流程塑模中四個觀點上的比較……41
4.2 架構式流程模型與非架構式流程模型在各觀點的比較………45
4.2.1 架構式流程模型在四個觀點的支援能力……………………45
4.2.2 架構式流程模型與非架構式流程模型在同時處理
觀點的比較……………………………………………46
4.2.3 架構式模型與非架構式模型在執行力觀點較………………47
4.3 比較總結…………………………………………………………47
第五章 應用實例…………………………………………………… 50
5.1 實例一：高爾夫球製造…………………………………………50
5.2 實例二：高爾夫球場經營………………………………………61
第六章 結論與建議………………………………………………… 72
參考文獻………………………………………………………………74
























圖目錄

圖1.1 流程塑模工具之演進……………………………………………3
圖1.2 研究流程…………………………………………………………7
圖1.3 論文架構…………………………………………………………8
圖2.1 生產作業文件流程圖(取材自王01)……………………………15
圖2.2 物料接收資料流程圖 ………………………………………… 17
圖2.3 IDEF0基本語法的ICOM圖及應用(取材自Maye95) ……………20
圖2.4 IDEF3的流程流動圖 ……………………………………………21
圖2.5 IDEF3的物件狀態轉移動圖(取材自Giagl01)…………………22
圖2.6(a) 簡單的派翠網……………………………………………… 24
圖2.6(b) 同時處理的派翠網………………………………………… 24
圖2.7 CIMOSA塑模框架(取材自Abdm04)………………………………26
圖2.8 PERA的生命周期架構(取材自Li97)……………………………28
圖2.9 ARIS架構(取材自王99)…………………………………………29
圖3.1 構件的架構式流程模型…………………………………………34
圖3.2 具階層結構的架構式流程模型…………………………………35
圖3.3 構件描述…………………………………………………………37
圖3.4 同時處理描述……………………………………………………39
圖3.5 架構流成一體……………………………………………………40
圖5.1 高爾夫球製造FC圖(取材自王01)………………………………52
圖5.1 高爾夫球製造FC圖(續)…………………………………………53
圖5.2 高爾夫球製造的構件操作圖……………………………………55
圖5.3 高爾夫球製造的架構圖…………………………………………55
圖5.4 高爾夫球製造的架構式流程圖…………………………………56
圖5.5 高爾夫球製造的驗收流互動圖…………………………………58
圖5.6 高爾夫球製造的製模流互動圖…………………………………58
圖5.7 高爾夫球製造的生產流互動圖…………………………………59
圖5.8 高爾夫球製造的出貨流互動圖…………………………………60
圖5.9 高爾夫球場經營的資料流程圖(取材自王01)…………………62
圖5.10 高爾夫球場經營的IDEF3圖……………………………………63
圖5.11 高爾夫球場經營的Petri Nets圖 ……………………………64
圖5.12 高爾夫球場經營的構件之操作圖…………………………… 65
圖5.13 高爾夫球場經營的架構圖…………………………………… 66
圖5.14 高爾夫球場經營的架構式流程圖…………………………… 67
圖5.15 高爾夫球場經營的預約流互動圖…………………………… 68
圖5.16 高爾夫球場經營的報到流互動圖…………………………… 68
圖5.17 高爾夫球場經營的打球流互動圖…………………………… 69
圖5.18 高爾夫球場經營的結帳流互動圖…………………………… 70















表目錄

表2.1 流程的定義………………………………………………………11
表2.2 各種名稱術語相互間的位置關係………………………………31
表4.1 非架構式流程模型在四個觀點上的支援能力比較……………42
表4.2 架構式模型與非架構式模型在六觀點上的比較………………49
表5.1 高爾夫球製造FC說明表(取材自王01)…………………………51

參考文獻

5.1英文部分
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5.2 中文部分
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[王01] 王貳瑞，流程管理，華泰書局，2001。
[王05] 王福田，架構式的企業整合流程方法，國立中山大學資管所 碩士論文，2005。
[趙05] 趙善中，軟體架構與UML，博碩文化股份有限公司，2005。
[謝99] 謝長宏，系統概論，華泰書局，1999。