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URN etd-0625105-145751
Author Wen-Te Chen
Author's Email Address sfe.plant5@msa.hinet.net
Statistics This thesis had been viewed 4743 times. Download 6165 times.
Department Business Management
Year 2004
Semester 2
Degree Master
Type of Document
Language zh-TW.Big5 Chinese
Title How Does The Quality System of Automobile Industry Affect The Competitive Strategies of Taiwan Fastener Industry --- Take The Case of S Company for Example
Date of Defense 2005-05-15
Page Count 117
Keyword
  • QS 9000
  • Five Forces Model
  • Competitive Advantage
  • Abstract Fastener industry has developed for fifty years in Taiwan, and it created significant contribution to be called “Economic Miracle”. First, this research used questionnaire as research. The purpose is to understand the fastener company’s opinion adopt automobile’s quality system of QS 9000 or ISO/TS 16949 to understand the company’s motivation, benefit and long term performance after adopting the QS9000 and ISO/TS 16949. Moreover, this research interviewed six companies in fastener industry to understand the certification of quality how to affect the fastener industry.
    In questionnarire aspect, quality system will affect in two sides. One side is reducing the company’s the inner cost, including less bad products, inner process improvement etc. The other side is improving customer satisfaction, including fast and correct delivery, best handle customer complainant.
    Otherwise, from interview results we discovered that the fastener company in Taiwan must provide more additionally valuable products. In order to enter this product niche, to got quality certification is the necessary condition and is the way to build the entry barrier. Therefore, getting several quality certifications are the basic competitive strategies of the company and also build the competitive advantages of the company. It is not only improving company’s profit, but also promoting supply chain performance in this industry.
    Advisory Committee
  • Jen-Her Wu - chair
  • Tsuang Kuo - co-chair
  • Iuan-Yuan Lu - advisor
  • Files
  • etd-0625105-145751.pdf
  • indicate access worldwide
    Date of Submission 2005-06-25

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