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博碩士論文 etd-0627100-160204 詳細資訊
Title page for etd-0627100-160204
論文名稱
Title
大專學生資訊系統開發專案團隊運作之探討
Team process of college students' information system development projects
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
88
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2000-06-01
繳交日期
Date of Submission
2000-06-27
關鍵字
Keywords
團隊、團隊運作、專案
Team, Team building, Project
統計
Statistics
本論文已被瀏覽 5750 次,被下載 4345
The thesis/dissertation has been browsed 5750 times, has been downloaded 4345 times.
中文摘要
「專案」課程為目前國內各大專院校資訊管理教育單位所必備的課程。課程中,學生們由幾人組成一團隊,運用所學習過的專業知識及本身所具備的人際關係技巧,在指導老師的帶領下,透過團隊成員間彼此的溝通、協調與合作以進行資訊系統的開發。本研究藉由參與觀察,除瞭解學生團隊運作現況外,並找出影響學生團隊運作的因素。研究發現:影響學生團隊運作的因素可分為團隊特性、組織規範與專案特性三大類。團隊特性包括成員組成方式、成員加入團隊動機、成員經驗、團隊老師指導風格;組織規範為系所對專案課程規範;專案特性則是指團隊所進行的專案性質與工作結構。團隊特性會影響團隊運作過程中的溝通方式、分工方式與合作情形;團隊所處系所對專案課程規範除了影響團隊運作過程外,亦會影響團隊特性的形成;專案特性中的專案性質與工作結構,影響團隊運作過程;團隊運作過程的好壞,影響團隊工作的達成與成員對團隊的滿意度。
Abstract
Project course is the necessary course of MIS departments of domestic universities at the present day. A team is composed of many students who are led by team advisor to apply the professional knowledge they learned and the human relationship skills they have. Team members develop information systems by communication、coordination and collaboration. In this research, the understanding of operation and critical factors that affected among members are studied. Our research found that the factors affected operation of team members are characteristics of team、norms of organization, and characteristics of project.. In detail, characteristics of team include the composition、motivation、experience of team members and the leading style of advisor. Norms of Organization include the standards of the course. Characteristics of project include the nature and the work structure of the project. Characteristics of team、norms of organization, and characteristics of project could affect the communication、coordination and collaboration of the team. Norms of organization would also affect the forming of characteristics of team. The process of team building would affect the achievement of task and the degree of satisfaction of team members.
目次 Table of Contents
1. 緒論 1
1.1 研究背景 1
1.2 研究動機 1
1.3 研究目的 2
1.4 研究步驟 3
1.5 預期研究成果 3
2. 文獻探討 4
2.1 團隊的定義 4
2.2 團隊的優缺點 6
2.3 團隊的種類 7
2.4 團隊運作的定義 8
2.5 團隊運作構成要素 9
2.6 團隊行為的助力與阻力 10
2.7 團隊發展階段 11
2.7.1 四階段模型 11
2.7.2 五階段模型 12
2.7.3 Gersick的團隊演進模型 12
2.7.4 Morgan的團隊演進與成熟模型 13
2.7.5 McGrew、Bilotta及Deeney的軟體發展團隊演進模型 13
2.8 團隊中所包含的角色 15
2.9 成功團隊具備特性 16
2.10 專案的定義 18
2.11 專案的生命週期 18
2.12 專案團隊的定義 19
2.13 影響團隊績效因素 20
2.13.1 Costley & Melgoza & Todd模型 20
2.13.2 Thamhain & Nurick模型 21
2.13.3 Hackman的標準模型(Normative Model) 22
2.13.4 群體效度一般模型(Task Group Effectiveness Model) 23
2.13.5 團隊績效的觀念模型 24
2.13.6 團隊績效與訓練整合模型 24
2.14 領導風格 25
2.15 溝通 26
3. 研究架構與方法 27
3.1 研究架構 27
3.1.1 影響團隊運作因素文獻整理 27
3.1.2 學生團隊特性 29
3.1.3 研究架構 29
3.2 研究命題推導 30
3.3 研究方法與策略 33
3.3.1 研究方法 33
3.3.2 研究策略 34
3.3.3 個案選擇 35
3.3.4 單一個案與多重個案的選擇 35
3.3.5 資料收集 35
3.3.6 分析單位 37
3.3.7 研究限制 37
4. 個案介紹 39
4.1 個案簡介 39
4.2 團隊特性資料 39
4.2.1 成員組成方式 40
4.2.2 成員選擇專案團隊動機 40
4.2.3 老師指導風格 41
4.2.4 成員經驗 42
4.3 所處組織介紹 42
4.4 專案特性資料 43
4.4.1 專案性質 44
4.4.2 工作結構 45
4.5 團隊運作過程資料 45
4.5.1 團隊A團隊運作過程資料 46
4.5.2 團隊B團隊運作過程資料 49
4.5.3 團隊C團隊運作過程資料 52
4.5.4 團隊D團隊運作過程資料 54
4.6 團隊運作績效資料 56
4.6.1 工作達成 56
4.6.2 成員滿意度 57
4.7 團隊績效比較 58
5. 研究命題分析 61
6. 結論與建議 74
6.1 研究發現 74
6.2 建議 77
參考文獻 80
附錄一參與觀察記錄表格式 84
附錄一範例 85
附錄二學生滿意度問卷 86
附錄三老師滿意度問卷 87

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