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博碩士論文 etd-0630100-142814 詳細資訊
Title page for etd-0630100-142814
論文名稱
Title
多國籍企業母子公司之間程序公正性與子公司績效關係之研究--以在台子公司為例
Research on the relationship of procedural justice and subsidiary performance — A case study of MNCs’ subsidiaries in Taiwan
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
103
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2000-06-08
繳交日期
Date of Submission
2000-06-30
關鍵字
Keywords
程序公正性、績效、多國籍企業
performance, procedural justice, multinational corporation
統計
Statistics
本論文已被瀏覽 5674 次,被下載 6958
The thesis/dissertation has been browsed 5674 times, has been downloaded 6958 times.
中文摘要
中文提要

本文整理與回顧國內外相關的研究文獻後,以五項構面來衡量多國籍企業母子公司的程序公正性:(1)母子公司之間的雙向溝通程度;(2)子公司合理反駁或挑戰母公司決策的能力;(3)母公司決策者對於子公司當地環境的熟悉性;(4)母公司對最終決策提出說明;(5)母公司使用公平一致的決策程序對待各個子公司。並以個案研究的方式來探討程序公正性對於多國籍企業子公司績效的影響。

本文以台灣麥當勞、台灣飛利浦、台灣史谷脫和台灣愛普生此四家多國籍企業在台子公司為研究對象。依據個案訪談所得之內容與文獻參照,本文提出五個研究命題,並歸納出研究結論。由研究結論中,可以瞭解到多國籍企業母子公司之間的程序公正性的確會影響到子公司的績效表現,且各項構面的影響力會因為情境的不同而有消長的情況產生。最後,本文建議多國籍企業在制訂決策時,必須更加重視程序的公正性,方能有效提升子公司的績效,並塑造出母子公司之間和諧互助的氣氛。

Abstract
Abstract

From literature reviews, I summarized five distinct dimensions to measure procedural justice. These are:(1) the extent to which bilateral communication exists between managers of head offices and subsidiaries units involved in strategic decision-making process;(2) the extent to which subsidiary units can legitimately challenge and refute the strategic views of head office managers;(3) the extent to which head office managers involved in strategic decision making are well informed and familiar with local conditions of subsidiary units;(4) the extent to which subsidiary units are provided a full account for the final strategic decisions of the head office;(5) the extent to which head offices do not discriminate but apply consistent decision making procedures across subsidiary units. I resort to the method of the case study to discuss how procedural justice cause influence on subsidiary performance.

My thesis focused on the four MNCs’ subsidiaries in Taiwan-McDonald’s Taiwan, Philips Taiwan, Taiwan Scott Paper Corporation, EPSON Taiwan Technology & Trading Ltd. After I integrated the interview data and literature, I raised five propositions and made my conclusion. My research conclusions proved that procedural justice can influence subsidiary performance, and the effects would change in correspondence to different situations. Finally, I suggested that MNCs’ head office should pay more attention to procedural justice when they are making decisions. Thus, they can effectively enhance subsidiary performance and lead to the formation of peaceful and interactive atmosphere between head office and subsidiaries.

目次 Table of Contents
本文目錄


第一章 緒論…………………………………………………….1-6
第一節 研究背景與動機………………………………………………………...1
第二節 研究目的………………………………………………………………...4
第三節 研寄限制………………………………………………………………...5
第四節 論文架構…………………………………………………………..6

第二章 文獻探討……………………………………………...7-33
第一節 多國籍企業的定義與組織特質………………………………………….7
第二節 程序公正性相關文獻之探討…………………………………………...11
第三節 多國籍企業績效衡量指標相關文獻之探討…………………………...20
第四節 程序公正性與多國籍企業績效之關係………………………………...26

第三章 研究方法…………………………………………….34-43
第一節 研究架構………………………………………………………………...34
第二節 個案研究法……………………………………………………………...36
第三節 研究流程………………………………………………………………...41
第四節 研究對象………………………………………………………………...42

第四章 個案公司介紹……………………………………….44-57
第一節 個案一、台灣麥當勞食品公司…………………………………………44
第二節 個案二、台灣飛利浦股份有限公司……………………………………48
第三節 個案三、台灣史谷脫紙業股份有限公司………………………………52
第四節 個案四、台灣愛普生科技股份有限公司………………………………55

第五章 推導研究命題……………………………………….58-84
第一節 母子公司雙向溝通程度與子公司績效………………………………...58
第二節 子公司合理反駁或挑戰母公司決策的能力與子公司績效…………...66
第三節 母公司決策者對於子公司當地環境的熟悉性與子公司績效………...72
第四節 母公司對最終決策提出說明與子公司績效…………………………...76
第五節 母公司使用公平一致的決策過程對待各個子公司與子公司績效…...80

第六章 研究結論與建議…………………………………….85-91
第一節 研究結論………………………………………………………………...85
第二節 管理意涵………………………………………………………………...89
第三節 未來的研究方向………………………………………………………...90



參考文獻……………………………………………………...92-101
中文部分…………………………………………………………………………...92
英文部分…………………………………………………………………………...95

附錄一、訪談問題…………………………………………..102-103

圖目錄

圖2-1 將程序公正性應用於企業策略管理的動態發展過程……………………14
圖2-2 程序公正性如何影響團隊績效……………………………………………33
圖3-1 研究架構……………………………………………………………………35
圖3-2 研究流程……………………………………………………………………41




表目錄

表3-1 量化與質化研究的差異……………………………………………………37
表3-2 研究方法的劃分……………………………………………………………39
表3-3 從個案研究中建立理論的步驟……………………………………………40
表3-4 個案公司基本資料…………………………………………………………42
表3-5 受訪公司與受訪者資料……………………………………………………43


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