本研究以來台之東南亞外籍勞工擔任家庭看護工。來台的外籍家庭看護工
都有自己獨特的背景與文化，跟台灣文化不一樣。因此，他們必須適應其新的
工作環境和社會。這項研究預計能了解哪些因素影響外籍看護工適應其在台灣
的工作環境，並希望其結果可能幫助外國的政府和台灣雇主更快地幫助工人適
應與順利工作。
這項研究包括來自印尼，越南和菲律賓的外籍看護工，並使用調查方法。
樣本設計成一對雇主與員工之間，他們每個人會得到一份問卷，並透過外籍看
護工在台南、高雄、台中、台北的仲介公司發放。最初使用描述性統計和迴歸
分析。
這項研究的結果被滿足當研究目的發現一些因素影響了外籍看護工的工作
績效。本研究透露，影響外籍看護工的因素可以從他們來台灣之前去了解，其
次是外籍看護工與雇主所使用的組織社會化過程。

This research take up Southeast foreign worker that came to Taiwan to work
in Taiwanese families as caretaker. Foreign caretakers that come to Taiwan have their
own unique background and different culture with the culture that exist in Taiwan.
Therefore, they have to adapt and socialize with their new working environment. This
research was expected to know what factors influence foreign caretakers adaption in
their working environment in Taiwan and hope the result may help foreign caretaker
and Taiwan employer to help workers adaptation faster and smoothly
The research included foreign caretakers from Indonesia, Vietnam and
Philippine and was done by using the survey method. The sample was designed into a
pair between an employer and an employee, each of them will get a questionnaire that
distributed through foreign caretakers agency in Tainan, Kaohsiung, Taizhong and
Taipei. Initially the descriptive statistics and regression analysis were used.
The result of this research was satisfied the purpose of the study when it found
some factors had influenced on foreign caretakers job performance. This research has
revealed that the factors that affect foreign caretakers socialization in Taiwan can be
examined start from before they come to Taiwan, followed by socializations process
that used by foreign caretakers and their Taiwanese employees.

TABLE OF CONTENTS
1. Introduction .................................................................................................................. 1
1.1 Research Background ........................................................................................ 1
1.2 Research Motivation .......................................................................................... 3
1.3 Research Purposes ............................................................................................. 4
1.4 Scope of the Study ............................................................................................. 4
1.5 Research Process ................................................................................................ 4
2. Literature ...................................................................................................................... 6
2.1 Foreign Worker in Taiwan ................................................................................. 6
2.1.1 Definition of Foreign Worker in Taiwan ................................................ 6
2.1.2 Background of Foreign Household Caretakers ....................................... 8
a) Indonesia ........................................................................................................ 8
b) Philippine ....................................................................................................... 9
c) Vietnam ........................................................................................................ 10
2.1.3 Taiwan Foreign Household Caretakers Current Hiring Situation......... 11
2.2 Organizational Socialization ............................................................................ 16
2.2.1 Definition of Socialization .................................................................... 16
2.2.2 History of the term “Socialization" ....................................................... 17
2.2.3 Before Entry/ Pre-socialization ............................................................. 18
2.2.4 Socialization .......................................................................................... 22
2.3 Outcomes ......................................................................................................... 31
2.3.1 Definition of Role Performance ............................................................ 31
2.3.2 The Relationship between Training and Role Performance ................. 34
2.3.3 The Relationship between Job Choice and Role Performance ............. 35
2.3.4 The Relationship between Organizational Socialization Tactics and
Role Performance ................................................................................. 35
2.3.5 The Relationship between Information Seeking Behavior and Role
Performance .......................................................................................... 36
2.4 Employee Adjustment ...................................................................................... 37
2.4.1 Definition of Role Clarity ..................................................................... 38
2.4.2 Definition of Self Efficacy .................................................................... 38
2.4.3 The Relationship between Training and Employee Adjustment .......... 39
ii
2.4.4 The Relationship between Job Choice and Employee Adjustment ...... 40
2.4.5 The Relationship between Organizational Socialization Tactics and
Employee Adjustment .......................................................................... 40
2.4.6 The Relationship between Information Seeking Behavior and
Employee Adjustment .......................................................................... 41
2.4.7 Impact of Role Clarity as Mediator in Relationship between
Independent Variable and Role Performance ....................................... 43
2.4.8 Impact of Self Efficacy as Mediator in Relationship between
Independent Variable and Role Performance ....................................... 46
3. Research Methods ...................................................................................................... 51
3.1 Research Framework ....................................................................................... 51
3.2 Description of Methodology ............................................................................ 52
3.3 Sampling .......................................................................................................... 52
3.3.1 Participants ............................................................................................ 52
3.3.2 Procedure .............................................................................................. 52
3.3.3 Questionnaire Design ............................................................................ 52
3.3.4 Language ............................................................................................... 53
3.4 Measurement & Demographic ......................................................................... 53
3.4.1 Measurement ......................................................................................... 53
3.4.2 Demography and Sample Distribution .................................................. 57
4. Analysis and Discussion ............................................................................................ 62
4.1 Correlation ....................................................................................................... 62
4.2 Relationship among Training, Role Clarity and Self Efficacy, IRB and
OCBO ............................................................................................................. 66
4.3 Relationship among Job Choice, Role Clarity and Self Efficacy, IRB and
OCBO ............................................................................................................. 68
4.4 Relationship among Socialization Tactics, Role Clarity and Self Efficacy,
IRB and OCB .................................................................................................. 70
4.5 Relationship among Information Seeking, Role Clarity and Self Efficacy,
IRB and OCB .................................................................................................. 74
4.6 Relationship among Training, Job Choice, Socialization Tactics,
Information Seeking and Role Clarity, Self Efficacy .................................... 77
4.7 Summary of Hypothesis Test ........................................................................... 81
5. Conclusions and Suggestions ..................................................................................... 87
iii
5.1 Results and Discussion .................................................................................... 87
5.2 Implications...................................................................................................... 89
5.3 Research Limitations and Future Research Suggestions ................................. 90
References ......................................................................................................................... 92
Appendices ...................................................................................................................... 104
Appendix A Questionnaire Survey – Employer ( Chinese Version) ...................... 104
Appendix B Questionnaire Survey – Employee ( Indonesian Version) ................. 106
Appendix C Questionnaire Survey – Employee ( English Version)....................... 109
Appendix D Questionnaire Survey – Employee ( Vietnam Version) ..................... 112
iv
Table and Figure
Table 2.1 Number of Overseas Foreign Worker in Taiwan (by industry) .................... 13
Table 2.2 Number of Overseas Foreign Worker in Taiwan (by country) ..................... 14
Table 2.3 Number of Overseas Foreign Worker in Taiwan (by area) ......................... 15
Table 2.4 Socialization Tactics ..................................................................................... 26
Table 3.1 Organizational Socialization Tactics Cronbach’s Alpha .............................. 55
Table 3.2 Job Choice Cronbach’s Alpha ...................................................................... 55
Table 3.3 Information Seeking Behavior Cronbach’s Alpha....................................... 56
Table 3.4 Employer Sample Demography .................................................................... 58
Table 3.5 Employee Sample Demography ................................................................... 60
Table 4.1 Correlations for all variables in this study .................................................... 64
Table 4.2 Regression analysis of language training, role clarity, self efficacy, IRB,
OCBO ......................................................................................................... 66
Table 4.3 Regression analysis of work training, role clarity, self efficacy, IRB,
OCBO ......................................................................................................... 67
Table 4.4 Regression analysis of language training length, role clarity, self efficacy,
IRB, OCBO ................................................................................................ 68
Table 4.5 Regression analysis of work training length, role clarity self efficacy,
IRB, OCBO ................................................................................................ 68
Table 4.6 Regression analysis of Job Choice (family/relatives), role clarity, self
efficacy, IRB, OCBO ................................................................................. 69
Table 4.7 Regression analysis of Job Choice (advertisement), role clarity, self
efficacy, IRB, OCBO ................................................................................... 70
Table 4.8 Regression analysis of Socialization Tactics (Formal vs. Informal), role
clarity, self efficacy, IRB, OCBO ................................................................ 71
Table 4.10 Regression analysis of Socialization Tactics (Fixed vs. Variable), role
clarity, self efficacy, IRB, OCBO ................................................................ 73
Table 4.11 Regression analysis of Socialization Tactics (Investiture vs. Divestiture),
role clarity, self efficacy, IRB, OCBO ......................................................... 74
Table 4.12 Regression analysis of overt information seeking behavior, role clarity,
self efficacy, IRB, OCBO ............................................................................ 75
Table 4.13 Regression analysis of indirect information seeking behavior, role
clarity, self efficacy, IRB, OCBO ................................................................ 76
v
Table 4.14 Regression analysis of third party information seeking behavior, role
clarity, self efficacy, IRB, OCBO ................................................................ 76
Table 4.15 Regression analysis of testing information seeking behavior, role clarity,
self efficacy, IRB, OCBO ............................................................................ 77
Table 4.16 Regression analysis of observing information seeking behavior, role
clarity, self efficacy, IRB, OCBO ................................................................ 78
Table 4.17 Regression analysis between training, job choice, socializations tactics,
information seeking, and role clarity ........................................................... 79
Table 4.18 Regression analysis between training, job choice, socializations tactics,
information seeking, and self efficacy ......................................................... 80
Table 4.19 Summary of the hypotheses ........................................................................ 81
Figure 1.1 Research Process ........................................................................................... 5
Figure 2.1 Total Number of Overseas Foreign Worker in Taiwan ............................... 12
Figure 2.2 Number of Overseas Foreign Worker in Taiwan (by industry) .................. 12
Figure 2.3 Number of Overseas Foreign Worker in Taiwan (by country) ................... 14
Figure 2.4 Number of Overseas Foreign Worker in Taiwan (by country) ................... 16
Figure 3.1 Framework for current study ....................................................................... 51

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