在管理者心中如何提升銀行之經營績效已刻不容緩，也就是以最少的投入(input)包括人力、物力…，獲得最大的產出(盈餘)。但經營績效在龐大的銀行組織，很難公正客觀地加以評比，導致各分行間為了盈餘而投入人力、物力甚至更多時間，造成組織過於龐大，效率低落，甚至無競爭力。
本論文主要探討的是對一區域銀行的各分行經營績效評鑑之研究，論文所使用的方法為資料包絡分析法，文中是以高雄銀行的分行績效評估為分析的對象。以迴歸相關性分析導出各輸入項與輸出項間的相對關係，最後以DEA求得各分行經營績效。

An investigation of the measurement in each branch of a is studied in this article. For a manager of a bank, how to promote its operational efficiency i.e., with the least input, including manpower, material resources and etc., to achieve the maximum output (profit), is the most important thing in banking management. Since the scale of a banking organization is so huge, it is rather difficult to evaluate and compare its operational efficiency impartially and objectively. As a result, each individual branch might devote extra manpower, material resources even much more time for creating more profits, and ultimately the organization becoming too bulky, inefficiency, even lack of competitiveness.
This paper chiefly confers on the study of the evaluation of operational efficiency for each respective branches of a regional bank, the method adopted in the paper is data envelopment method, the analytical subject in the text for evaluation of operational efficiency of banking branch is Bank of Kaohsiung. By means of analysis of correlation, the corresponding relationship among the input items and output items is led out, and finally the operational efficiency of each individual branch is obtained by DEA method. The management efficiency of branches of Bank of Kaohsiung is solved by the numerical, FORTRAN and IMSL.

謝誌
中文摘要
英文摘要
目錄
圖表說明
第一章 緒論
第一節 研究動機
第二節 研究目的與方法
第二章 理論分析
第一節 文獻回顧
第二節 銀行之經營
第三節 迴歸相關性分析
第四節 資料包絡分析法(DEA)
第五節 資料包絡分析結構
第三章 數值解析
第一節 DMU的選取
第二節 輸入項與產出項的選取
第三節 輸入項與產出項之相關性比較
第四節 DEA效率評估
第四章 結論與建議
第一節 結論
第二節 建議
參考文獻
附錄

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