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博碩士論文 etd-0709103-012312 詳細資訊
Title page for etd-0709103-012312
論文名稱
Title
組織知識管理策略選擇之研究
A Study of Organizational Knowledge Management Strategies Selection
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
75
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2003-07-03
繳交日期
Date of Submission
2003-07-09
關鍵字
Keywords
組織策略、知識管理統治結構、組織文化、外部環境、知識策略
Knowledge Strategy, Knowledge Management Governance Structure, Organizational Strategy, Organizational Culture, External Environment
統計
Statistics
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The thesis/dissertation has been browsed 5776 times, has been downloaded 51 times.
中文摘要
近年來,由於環境的迅速變化,組織對於競爭力維持的重點由原有的產品、技術創新移轉到有效的進行知識管理,而其中有許多因素會影響到公司如何進行知識管理。本研究針對組織的外部因素包括組織所處的外部環境,以及組織的內部因素包括組織文化與組織策略,來探討這些因素對於組織進行知識管理時所會帶來的影響,以及是否會影響組織採用何種知識管理策略。
組織外部環境的部分,本研究以環境異質性與環境敵意性來衡量組織外部環境,而研究結果發現處於環境異質性高與環境敵意性高的組織會傾向採用支援知識搜尋的知識管理統治結構,以及既有知識充分利用與新知識探索的知識創新策略。組織文化的部分,本研究依據Wallach(1983)所提出的組織文化官僚型、支持型、創新型的分類,研究結果發現創新型的組織傾向採用支援知識詮釋與知識利用主導的知識管理策略,以及既有知識充分利用與新知識探索的知識創新策略。組織策略的部分,本研究依據Miles & Snow(1978)所提出的組織策略探勘者、分析者、防禦者、反應者的分類,研究結果發現組織策略採用探勘者策略的組織傾向採用支援知識詮釋與知識利用主導的知識管理策略,以及新知識探索的知識創新策略。此研究結果可以提供組織做為選擇知識管理策略的參考。


Abstract
In recent years, due to rapid changing environment, the focus of maintaining organizational competence has shift from innovation of products and technology to efficient management of knowledge. There are many factors which will influence the way an organization engage in knowledge management. The study is about if external factor of organizational external environment and internal factors including organizational culture and organizational strategy will influence the process of knowledge management. And the study is also about if these factors will have effect of organizational knowledge management strategies selection.
In the part of external environment, the measurement is based on environmental heterogeneity and environmental hostility. The research result reveals that organizations with high environmental heterogeneity and high environmental hostility tend to adopt the organized market knowledge management governance structure and knowledge creation strategies of knowledge exploitation and knowledge exploration. In the part of organizational culture, the study is based on the organizational culture typology of Wallach(1983). The research result reveals that innovation organizations tend to adopt the extended organized market and the firm knowledge management governance structure and knowledge creation strategies of knowledge exploitation and knowledge exploration. In the part of organizational strategy, the study is based on the organizational strategy typology of Miles & Snow(1978). The research result reveals that prospector organizations tend to adopt the extended organized market and the firm knowledge management governance structure and knowledge creation strategy of knowledge exploration. The results can be reference of organizational knowledge management strategies selection.


目次 Table of Contents
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 2
第三節 研究步驟 3
第四節 論文架構 4
第二章 文獻探討 5
第一節 外部環境 5
第二節 組織文化 9
第三節 組織策略 15
第四節 知識管理的統治結構 20
第五節 知識策略 27
第三章 研究方法 31
第一節 研究模式 31
第二節 研究假設 32
第三節 研究變數與操作型定義 34
第四節 研究設計 42
第四章 研究結果 45
第一節 信度與效度檢驗 45
第二節 樣本敘述性統計 49
第三節 研究模式驗證 51
第四節 組織變數之統計分析 61
第五章 結論與建議 65
第一節 結論 65
第二節 建議 69
參考文獻 71
附錄一:檢定統計資料 i
附錄二:本研究之問卷 viii

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