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博碩士論文 etd-0710109-184535 詳細資訊
Title page for etd-0710109-184535
論文名稱
Title
個人玩興、情緒智力與組織玩興氣氛對員工工作績效之影響
The influence of personal playfulness, Emotional Intelligence and organizational playfulness on job performance
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
98
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2009-06-14
繳交日期
Date of Submission
2009-07-10
關鍵字
Keywords
工作績效、組織玩興氣氛、情緒智力、個人玩興
Emotional Intelligence, Organizational playfulness, Job performance, Personal playfulness
統計
Statistics
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中文摘要
本研究在探討個人玩興、情緒智力與組織玩興氣氛對工作績效之影響。共計發放30個組織,1,274份問卷,回收1,227份問卷,回收率達96.31%,剔除無效問卷14份,有效問卷共1,213份,有效問卷回收率為95.21%。調查資料分別使用描述性統計、信度分析、項目分析、因素分析、相關分析與層級線性模型等分析
方法。
本研究考量組織因素對個體依變項具影響力,故以層級線性模型分析,探討組織玩興氣氛(總體層次)與個人玩興、情緒智力(個體層次)對工作績效之影響,以及總體層次自變項對個體層次自變項與依變項間是否具干擾作用。
研究結果發現:
1、個人玩興與工作績效具顯著的正向關係
2、情緒智力與工作績效具顯著的正向關係
3、組織玩興氣氛與工作績效亦具有顯著的正向關係
4、組織玩興氣氛對於個人玩興與工作績效之關係不具干擾效果
5、組織玩興氣氛對於情緒智力與工作績效之關係不具干擾效果
Abstract
This research is to discuss the relationship between personal playfulness, Emotional Intelligence, organizational playfulness and job performance. There are 1213 questionnaires provided from 30 organizations. Questionnaires’ response rate are 96.31%. Available response rate are 95.21%.
The data were analyzed by descriptive statistics, reliability analysis, item analysis , factor analysis, correlation and hierarchical linear model.
Due to individual’s behavior may be influenced by organization, This research was using hierarchical linear model to realize the influence of personal playfulness, Emotional Intelligence and organizational playfulness on job performance.
The major results of this research are as following:
1. Personal playfulness positively influences job performance.
2. Emotional Intelligence positively influences job performance.
3. Organizational playfulness positively influences job performance.
4. The organizational playfulness has no moderate effect on the relationship
between personal playfulness and job performance.
5. The organizational playfulness has no moderate effect on the relationship
between Emotional Intelligence and job performance.
目次 Table of Contents
第一章 緒論 - 1 -
第一節 研究動機 - 1 -
第二節 研究目的 - 3 -
第三節 研究流程 - 4 -
第二章 文獻探討 - 5 -
第一節 個人玩興 - 5 -
第二節 組織玩興氣氛 - 8 -
第三節 情緒智力 - 10 -
第四節 工作績效 - 14 -
第五節 玩興、情緒智力與工作績效之關係 - 19 -
第三章 研究方法 - 23 -
第一節 研究架構與研究假設 - 23 -
第二節 研究變項操作性定義與衡量工具 - 24 -
第三節 研究對象 - 26 -
第四節 資料分析方法 - 28 -
第五節 研究工具建立與量表信度分析 - 31 -
第六節 樣本描述性統計 - 46 -
第四章 實證分析 - 48 -
第一節 各研究變項間之相關分析 - 48 -
第二節 層級線性模型基本特性檢視 - 49 -
第三節 個人玩興、情緒智力對工作績效之影響性分析 - 51 -
第四節 組織玩興氣氛對工作績效之影響性分析 - 53 -
第五節 組織玩興氣氛對「個人玩興、情緒智力與工作績效關係」之干擾效果- 55 -
第五章 結論與建議 - 58 -
第一節 研究結果 - 58 -
第二節 管理實務建議 - 60 -
第三節 研究限制及後續研究建議 - 62 -
參考文獻 - 63 -
附錄一:「玩興與創造力相關研究」抽樣機關樣本描述 - 70 -
附錄二:「玩興與創造力相關研究」調查問卷 - 83 -
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