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博碩士論文 etd-0711109-202536 詳細資訊
Title page for etd-0711109-202536
論文名稱
Title
玩興與情緒智力對員工創新行為之影響
The Influence of Playfulness and Emotional Intelligence on Employee Creativity
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
84
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2009-06-14
繳交日期
Date of Submission
2009-07-11
關鍵字
Keywords
創造力、員工創新行為、情緒智商、情緒智力、玩興
Employee creativity, Emotional intelligence, Playfulness
統計
Statistics
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中文摘要
本研究針對民營高科技製造業、民營其他服務業、民營金融服務業、民營傳統製造業、公私立醫院、公營服務業、公私立學校、其他等8大類,30個機關,共1213位員工為研究對象,以迴歸分析為驗證方法,探討個人玩興、情緒智力與員工創新行為之關係。
研究結果顯示,個人玩興「樂於創造、解決問題」、「幽默自在、自得其樂」與「放鬆身心、自在表現」等構面對員工創新行為皆有顯著正向的影響,而「樂在其中」、「童心未泯、好玩有趣」等構面則出現顯著負向的影響。總的來說,個人玩興越高,員工創新行為的程度越高。
而情緒智力所有構面與員工創新行為有顯著正向的影響,情緒智力越高,員工創新行為的程度越高。
情緒智力會增進個人玩興對員工創新行為的影響,情緒智力越高,個人玩興對員工創新行為的正向影響也越高。
Abstract
This research tests the relationship of playfulness, emotional intelligence, and creativity of employees.Questionnaire data from 1213 employees who work for 30 companies, 8 industries. Including high-tech manufacturing, private other service industry, private financiaI service industry, private traditional manufacturing industry, public and private hospital, public service industry, public and private school, others.The data was analyzed major by linear regression analysis.
The results of this thesis are summarized as below:
1. In general, the positive influence of playfulness on employee creativity is significant.
2. The positive influence of emotional intelligence on employee creativity is significant.
3. Emotional intelligence development mediates the influences of playfulness on employee creativity.
目次 Table of Contents
第一章 緒 論 1
第一節 研究動機 1
第二節 研究目的 2
第三節 研究流程 3
第二章 文獻探討 5
第一節 玩興 5
第二節 情緒智力 9
第三節 創新行為 14
第三章 研究方法 17
第一節 研究架構與研究假設 17
第二節 研究變項操作性定義與衡量工具 18
第三節 資料收集與研究對象 20
第四節 資料分析方法 20
第五節 項目分析 22
第六節 因素與信度分析 29
第七節 樣本描述 35
第四章 實證分析 37
第一節 研究變項間之關係 37
第二節 個人玩興、情緒智力對員工創新行為之影響 39
第三節 情緒智力對「個人玩興與員工創新行為關係」的中介效果 43
第五章 結論與建議 47
第一節 研究結果 47
第二節 管理實務建議 49
第三節 研究限制 51
第四節 未來研究方向 52
參考文獻 53
附件一 「玩興與創造力相關研究」抽樣機關樣本描述 57
附件二 「玩興與創造力相關研究」調查問卷 71
參考文獻 References
一、中文部分

1. 何金銘,(2006),統計分析方法。台灣復文興業。
2. 何金銘,(2008),詳析分析:兩個變數關係模式的精緻化。中山大學人力資源管理研究所上課講義。
3. 余嬪、吳靜吉,(2002),玩興、創造力與工作表現之關係。國科會第二年研究期中報告 NSC-91-2522-S-017-001
4. 余嬪、吳靜吉、林偉文、楊潔欣,(2003),成人玩興量表與組織玩興氣氛量表之發展,中國測驗學會測驗學刊,50(1):73-110。


二、英文部分

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2. Berg, D. H. 1995 . The power of playful spirit at work. Journal for Quality and Participation, 18(4):32-39.
3. Berlyne, D. E. (1969). Laughter, humor, and play. In G. Lindzey & E. Aronson(eds.).Handbook of social psychology. New York, NY: Addison-Wesley.795-852.
4. Carroll, J.M., & Mack, R.L. (1984). Learning to use a word processor: By thinking and by knowing. In J.C. Thomas & M. L. Schneider(eds.).Human factors in computer systems. Norwood, NJ: Ablex. 13-51.
5. Csikszentmihalyi, M.,(1996).Creativity:The work and lives of 91 Eminent people, Harper Collins.
6. Dansky, J. L. (1999). Play In M.A.Runco, & S.R. Pritzker (editors-in-chief). Encyclopedia of Creativity (II). San Diego, CA: Academic Press. 393-408.
7. Ellis, M.J.(1973). Why people play. Englewood Cliffs, NJ: Prentice-Hall.
8. Hurt, H., Joseph, K. & Cook, C. (1977), Scales for the measurement of innovativeness. Human Communication Research, 4:58-65.
9. Gardner, H. (1988). Creativity: An Interdisciplinary perspective. Creativity Research Journal, 1:8-26.
10. Goldsmith, R. (1986), Convergent validity of four innovativeness scales, Educational and Psychological Measurement, 46:81-87.
11. Goleman, D. (1995). Emotional intelligence:Why it can matter more than IQ. New York:Bantam Book..
12. Glynn, M. A.&Webster, J.(1992). The Adult Playfulness Scale: An initial assessment. Psychological Reports, 71: 83-103.
13. Glynn, M.A. & Webster, J., (1993). Refining the nomological net of the Adult Playfulness Scale: Personality, motivational, and attitudinal correlates for highly intelligent adults. Psychological Reports, 72:1023-1026.
14. Iso-Ahola, S., (1989). Motivation for leisure. In E. Jackson & T. Burton (Eds.). Understanding Leisure and recreation: Mapping the past, charting the future. State College, PA: Venture. 247-280.
15. Kanter, R. (1988), When a thousand flowers bloom Structural, collective, and social conditions for innovation in organizations, In B. M. Staw & L. L. Cummings(Eds.), Research in organizational behavior, 10:169-211, Greenwich, CT: JAI Press.
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18. Leuner, B. (1966). Emotional intelligence and emancipation. Praxis der Kinderpsychologie und Kinderpsychiatrie, 15:196-203.
19. Lieberman, J. N.,(1977). Playfulness. New York, NY: Academic Press.
20. Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D.J. Sluyter (Eds.). Emotional development and emotional intelligence, 3-31. NY: Basic Books.
21. Nash, J. E.(1990).Working at and working:Computer fritters. Journal of Contemporary Ethnography, 19(2):201-225.
22. Payne, W. L. (1986). A study of emotion: Developing emotional intelligence; self- integration; relating to fear, pain and desire (Dissertation Abstract). Dissertation Abstracts International, 47:203.
23. Rogers, E. (1983), Diffusion of Innovations, 3rd ed., Free Press, NY.
24. Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition, and Personality, 9:185-211.
25. Scott, S. G. & Bruce, R. A. (1994), Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3):580-607.
26. Schutte, N. S., Malouff, J. M., Hall, L. E., Haggerty, D. J., Cooper, J. T., Golden, C. J., & Dornheim, L.(1997). Development and validation of a measure of emotional intelligence. Personality and Individual Difference, 25:167-177.
27. Starbuck, W. H., & Webster, J.(1991). When is play productive? Accounting, Management, and Information Technology, 1(1):71-90.
28. West M. A. (1987), A measure of role innovation at work. British Journal of Social Psychology, 26:83-85.
29. West, M. & Farr, J. (1989), Innovation at work: psychological perspectives. Social Behavior, 4:15-30.

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