論文使用權限 Thesis access permission:校內一年後公開,校外永不公開 campus withheld
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus:永不公開 not available
論文名稱 Title |
策略性資訊技術委外決策:
後設分析、理論框架建立與媒體產業推論 Stategic IT outsourcing decisions: meta-analysis method, building theoretical framework and inferring to media firms |
||
系所名稱 Department |
|||
畢業學年期 Year, semester |
語文別 Language |
||
學位類別 Degree |
頁數 Number of pages |
74 |
|
研究生 Author |
|||
指導教授 Advisor |
|||
召集委員 Convenor |
|||
口試委員 Advisory Committee |
|||
口試日期 Date of Exam |
2009-06-15 |
繳交日期 Date of Submission |
2009-07-12 |
關鍵字 Keywords |
合約、合夥關係、資訊系統、委外、資訊科技 Relationships, Outsourcing, Information System, Information Technology, Contracts |
||
統計 Statistics |
本論文已被瀏覽 5694 次,被下載 8 次 The thesis/dissertation has been browsed 5694 times, has been downloaded 8 times. |
中文摘要 |
媒體管理領域中,定期評估以瞭解領域內特定議題的知識累積與研究現況,是一種很有用的研究途徑。(Albarran, Chan-Olmsted, & Wirth, 2006, p. 205) 「策略性資訊技術委外決策」(Strategic IT Outsourcing Decisions)是近十多年來學界與業界所高度重視的議題。在傳播領域內,資訊科技運用的重要性與日俱增,然而相關的理論卻還不夠成熟;同時,傳播領域中,研究資訊科技運用之「content」的研究者頗多,然而研究資訊科技之「distribution」者卻很少。 本研究採用Meta-analysis(後設分析)之研究方法,將研究重點聚焦在「IT委外的合約」與「IT委外的合夥關係」上,檢視並整合2002年後以IT outsourcing為核心概念、Mahnke, Overby and Van (2005)等學者未回顧之文章 。 根據Webster and Watson (2002) 在MIS Quarterly中之建議,本研究將以concept-centric的文獻回顧方式,統整IT委外相關的跨領域文獻,以其分析結果作為傳播管理領域的借鏡。 我們的研究發現包括文獻與理論的互相探討、IT合約與合夥關係的知識整理、文獻間相同相異點的整合比較、IT合約與代理人理論議題等等的重點。並根據領域內運用的三大理論(經濟交易成本理論、資源基礎理論、關係利基理論),結合我們的研究結果,製作出「整合性的IT委外理論框架圖」與「整合性的IT策略指標圖」,可做為學界後來的研究者研究參考,也提供業界決策者的決策理論依據。同時,我們將研究結果結合媒體產業特性,做適切的推論。 |
Abstract |
Strategic IT outsourcing decisions have attracted attentions from the researchers and practitioners for over a decade. However, although there were many researchers emphasizing the “content” of information technology, few were focusing on the “distribution” issues. Lee, Huynh et al. (2003) identified seven patterns in the outsourcing research literature from a historical evolutionary perspective. These patterns, which can serve as areas of inquiries in the domain of IT outsourcing research, include: outsourcing decision (to make or to buy), outsourcing motivation, scope of outsourcing, performance assessment, insourcing (the variant of outsourcing), outsourcing contract, and outsourcing partnership. This research focuses on the areas of outsourcing contract and partnerships at the higher end of the evolutionary loop, but would refer to the other areas of IT outsourcing research as needed. Mahnke, Overby and Van (2005) draw on concept-centric literature review approach (Meta-analysis approach) to review 19 empirical IT outsourcing research between 1995-2002. They report their findings of the theoretical perspectives used in these empirical studies, which include transaction cost economics, competence perspective and relational view. Building on their endeavor, my meta-analysis review in this research study will focus on empirical IT outsourcing studies conducted after 2002, especially on empirical research centered on IT outsourcing contract and partnering issues that have not been extensively reviewed by Mahnke et al. and other researchers. Drawing on concept-centric literature review approach suggested by Webster and Watson (2002) in MIS Quarterly, this research study will integrate cross-field knowledge on IT outsourcing contracts and partnerships issues, and thus infer to media firms management. Our key findings includes the discussion between theories and empirical research, knowledge integration of outsourcing contract and outsourcing partnerships, comparison of empirical studies content, and other important concepts. Besides, we combine our findings and the three main theories in IT outsourcing field: TCE, RBV, and RV, and thus made the integrated theoretical framework. Finally, we infer our integrated theoretical framework to media firms’ management. |
目次 Table of Contents |
目錄 第一章 緒論 第一節 研究背景與動機………………………………p6 第二節 研究問題………………………………………p7 第三節 研究目的………………………………………p8 第二章 文獻探討 第一節 媒體管理研究的重要性………………………p9 第二節 先前的研究方法及理論觀點…………………p10 第三節 資訊科技委外的決策與風險…………………p10 第四節 資訊科技分歧的定義…………………………p11 第五節 相關資訊科技委外分析文獻…………………p12 第六節 資訊科技委外相關理論………………………p13 第三章 研究方法……………………………………p17 第四章 分析 文獻資料整合硏析……………………………………p19 第一節 文獻與理論的探討……………………………p32 第二節 合約與合夥關係的整理………………………p34 第三節 文獻間異同點的整理…………………………p40 第四節 其他重要觀點…………………………………p44 第五節 變數定義與研究方法…………………………p46 第六節 未來研究指引分析……………………………P51 第五章 討論 第一節 理論的對話……………………………………p53 第二節 整合性理論框架建立…………………………p55 第三節 媒體產業推論…………………………………p58 第六章 結論……………………………………………p61 參考資料………………………………………………p63 表目錄 表1. 實證性研究文章整理……………………………p19 表2. 未來研究指引整理………………………………p48 表3. 自變相定義整理…………………………………p67 表4. 應變相定義整理…………………………………p70 圖目錄 圖1. 整合性IT決策理論框架…………………………p56 圖2-1. IT委外決策因素示意圖………………………p57 圖2-2. IT委外決策指標圖……………………………p57 圖3. 變數關係整合圖…………………………………P72 |
參考文獻 References |
Albarran, A. B. (2006). Historical Trends and Patterns in Media Management Research. In A. B. Albarran, S. M. Chan-Olmsted & M. O. Wirth (Eds.), Handbook of Media Management and Economics. New York: Tayor & Francis Group. Albarran, A. B., Chan-Olmsted, S. M., & Wirth, M. O. (2006). Handbook of Media Management and Economics. New York: Tayor & Francis Group. Aoyama, Y., & Ratick, S. J. (Writer) (2007). Trust, Transactions, and Information Technologies in the U.S. Logistics Industry [Article], Economic Geography. Arjun K. Pai, S. B. (2007). Offshore technology outsourcing: overview of management and legal issues Business Process Management Journal, 13(1), 21-46. Cha, H. S., Pingry, D. E., & Thatcher, M. E. (Writer) (2008). Managing the knowledge supply chain: an organizational learning model of information technology offshore outsourcing [Article], MIS Quarterly: MIS Quarterly & The Society for Information Management. Chan-Olmsted, S. M. (2006). Issues in Media Management and Technology. In A. B. Albarran, S. M. Chan-Olmsted & M. O. Wirth (Eds.), Handbook of Media Management and Economics. New York: Tayor & Francis Group. Cronk, M. C., & Fitzgerald, E. P. (2002). Constructing a Theory of 'IS Business Value' from the Literature. Electronic Journal of Business Research Methods, 1(1), 11-17. Darline Vandaele, D. R., Paul Gemmel, Annouk Lievens. (2007). How to govern business services exchanges: Contractual and relational issues. International Journal of Management Reviews, 9(3), 237-257. Espino-Rodríguez, F., T., Gil-Padilla, & M., A. (Writer) (2005). Determinants of information systems outsourcing in hotels from the resource-based view: an empirical study [Article], International Journal of Tourism Research: John Wiley & Sons, Inc. / Business. Hall, J. A., & Liedtka, S. L. (Writer) (2005). Financial Performance, CEO Compensation, and Large-Scale Information Technology Outsourcing Decisions [Article], Journal of Management Information Systems: M.E. Sharpe Inc. Hollifield, C. A., & Coffey, A. J. (2006). Qualitive Research in Media Management. In A. B. Albarran, S. M. Chan-Olmsted & M. O. Wirth (Eds.), Handbook of Media Management and Economics. New York: Tayor & Francis Group. Koh, C., Ang, S., & Straub, D. W. (2004). IT Outsourcing Success: A Psychological Contract Perspective. Information Systems Research, 15(4), 356-373. Lee, J.-N., Huynh, M. Q., Kwok, R. C.-W., & Pi, S.-M. (2003). IT Outsourcing Evolution-Past, Present, and Future. Communications of the ACM, 46(5), 84-89. Levina, N., & Ross, J. W. (Writer) (2003). From the vendor's perspective: exploring the value proposition in information technology outsouring [Article], MIS Quarterly: MIS Quarterly & The Society for Information Management. Lin, c., Pervan, G., & McDermid, D. (2007). Issues and recommendations in evaluating and managing the benefits of public sector IS/IT outsourcing. Information Technology &People, 20(2), 161-183.. Mahnke, V., Overby, M. L., & Vang, H. (2005). Strategic Outsourcing of IT Services: Theoretical Stocktaking and Empirical Challenges. Industry and Innovation, 12(2), 205-253. Mierzjewska, B. I., & Hollified, C. A. (2006). Theoretical Approaches in Media Management Research. In A. B. Albarran, S. M. Chan-Olmsted & M. O. Wirth (Eds.), Handbook of Media Management and Economics. New York: Tayor & Francis Group. Osei-Bryson, K.-M., & Ngwenyama, O. K. (2006). Managing Risks in Information Systems Outsourcing: An Approach to Analyzing Outsourcing Risks and Structuring Incentive Contracts. European Journal of Operational Research, 174, 245-264. Oza, N. V., Hall, T., Rainer, A., & Grey, S. (2006). Trust in software outsourcing relationship: An empirical investigation of India software companies. Information and Software Technology 48, 345-354. Park, J.-Y., & kim, J. s. (2005). The impact of IS sourcing type on service quality and maintenance efforts. Information & Management, 42, 261-274. Pati, N., & Desai, M. S. (2005). Conceptualizing strategic issues in information technology outsourcing. Information Mgmt & Computer Security, 13(4), 281-296. Rogers, E. M. (1981). Methodology for Meta-Research. Organizational communication: Abstracts, analysis, and overview, 10. Shaila M Miranda, C. B. K. (2005). Moments of governance in IS outsourcing: conceptualizing effects of contracts on value capture and creation Journal of Information Technology, 20(3), 152-169. Slocum, P., & Albarran, a. A. B. (2006). Strategic Planning in Local Television Newsrooms. International Journal on Media Management, 8(3), 146-153. Subramanyam, R., & Susarla, A. (2007). Contracting, Incentives and Inter-organizational Routines in Information Technology Outsouring. Paper presented at the Academy of Management Proceedings. Walden, E. A. (Writer) (2005). Intellectual property rights and cannibalization in information technology outsourcing contracts [Article], MIS Quarterly: MIS Quarterly & The Society for Information Management. Wang, L., Gwebu, K. L., Wang, J., & Zhu, D. X. (Writer) (2008). The Aftermath of Information Technology Outsourcing: An Empirical Study of Firm Performance Following Outsourcing Decisions [Article], Journal of Information Systems: American Accounting Association. Webster, J., & Watson, R. T. (2002). Analyzing the Past to Prepare for the Future: Writing a Literature Review. MIS Quarterly, 26(2), xiii-xxiii. |
電子全文 Fulltext |
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。 論文使用權限 Thesis access permission:校內一年後公開,校外永不公開 campus withheld 開放時間 Available: 校內 Campus: 已公開 available 校外 Off-campus:永不公開 not available 您的 IP(校外) 位址是 3.142.171.180 論文開放下載的時間是 校外不公開 Your IP address is 3.142.171.180 This thesis will be available to you on Indicate off-campus access is not available. |
紙本論文 Printed copies |
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。 開放時間 available 已公開 available |
QR Code |