隨著科技的進步和經濟環境的變化，「知識」的重要性也愈發顯現，知識不只是企業的優勢來源之一，更將會是優勢「唯一」的來源（Drucker，1993），但目前在知識管理議題之中，知識「轉換」是最沒有系統的一環，尤其對於「知識獨特性高、知識密集性高」的資訊系統開發團隊更是著墨不多，於是資訊系統開發團隊的知識轉換過程、模式、方法、及其成效，便成為一個值得探討的議題。
本研究的主要目的是以知識轉換為核心，並以企業之中資訊系統開發團隊為研究對象，企圖瞭解資訊系統開發團隊如何透過知識轉換模式來轉換知識，且進一步分析其利用的方式及其所造成的影響。本研究使用質性研究的手法和紮根理論的資料分析技術，來探討資訊系統開發團隊動態過程，期望研究所得的洞察（insight）能對國內資訊部門知識管理有所啟發。

Despite the widely recognised importance of knowledge as a vital source of　competitive advantage, there is little understanding of how groups actually create and manage knowledge dynamically. Knowledge conversion is a continuous, self-transcending process through which one transcends the boundary of the old self into a new self by acquiring a new context, a new view of the world, and new knowledge. An organisation creates knowledge through the interactions between explicit knowledge and tacit knowledge. Through the conversion process, tacit and explicit knowledge expands in both quality and quantity. There are four modes of knowledge conversion. They are: (1) socialisation; (2) externalisation; (3) combination; and (4) internalisation.
We try to use the conversion model to be our theorical base. And use grounded theory to be out research mehod. Through the real data, we come out some factors impacting the Information System Develop Team’s knowledge conversion.

目錄....................................................I
表目錄.................................................II
圖目錄................................................III
中文摘要...............................................IV
英文摘要................................................V
第壹章　緒論............................................1
　　第一節　研究背景及動機..............................1
　　第二節　研究目的....................................4
　　第三節　研究範圍及架構..............................5
　　第四節　研究方法及流程..............................5
　　第五節　論文架構....................................7
第貳章　文獻探討........................................8
　　第一節　知識管理相關文獻............................8
　　第二節　學習相關理論之探討.........................24
　　第三節　組織、團隊特質.............................32
　　第四節　組織的任務特性與知識管理...................34
第參章　研究方法及研究設計.............................39
　　第一節　初步研究架構...............................39
　　第二節　研究方法...................................41
　　第三節　紮根理論...................................43
　　第四節　研究設計...................................46
　　第五節　研究嚴謹度.................................53
第肆章　資料分析及研究發現.............................55
　　第一節　個案介紹...................................55
　　第二節　資料分析與研究結果.........................64
　　第三節　研究發現與討論.............................94
第伍章　結論與建議....................................100
　　第一節　結論......................................100
　　第二節　研究貢獻..................................101
　　第三節　研究限制及後續研究建議....................102
參考文獻..............................................104

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