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博碩士論文 etd-0725108-184953 詳細資訊
Title page for etd-0725108-184953
論文名稱
Title
治理環境、組織結構及資訊科技治理之配適度對資訊科技使用及績效的影響
Alignment among Governance Environment,Organization,IT Governance, IT Use and IT Performance
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
108
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2008-07-24
繳交日期
Date of Submission
2008-07-25
關鍵字
Keywords
資訊科技治理、治理環境、資訊科技使用、資訊科技績效、組織結構
Governance Environment, IT Governance, Organization structure, IT Performance, IT use
統計
Statistics
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中文摘要
 隨著資訊系統科技的快速發展與組織再造,資訊科技對企業組織的價值與功能也越來越為重要。而現金大部分的公司都使用資訊科技作為擷取、處理、傳遞資訊及幫助決策的方式。如何發揮使IT在公司中能夠發揮其最大的效益,變成為我們關心的議題。
  所以本研究欲探討治理環境與組織結構及文化之間的適配度以及資訊科技治理和組織結構及文化的適配度對於資訊科技使用及資訊科技績效的影響。透過實證資料的收集與統計假說的驗證分析,本研究結果發現:1.治理環境和組織結構的差異越小對於資訊科技使用有正面地影響;2.良好資訊科技使用對於資訊科技績效有正面地影響
  本研究的成果期待能夠協助企業瞭解如何在企業導入資訊科技後,能夠使資訊科技能發揮其良好的效益。而企業應該依據本身組織結構及文化的狀況,對於組織及治理環境上的差異提出策略改良,促使企業在使用資訊科技上更能使資訊科技發揮其功能,進而提昇資訊科技績效,減少資訊科技效能低落的狀況發生。
Abstract
This research intends to investigate the relationships among governance environment, organizational structure, information technology governance, information technology use, and information technology performance. An empirical study was conducted to collect from Taiwanese companies. The result shows three major findings. First, small positive effect exists between information technology use and the alignment between governance environment and organization structure. Second, information technology use has positive effects on information technology performance. Finally, the relative governance of IT department does not affect IT use.
This research helps organizations understand how information technology governance affects IT use and performance. Organizations could adjust their organization governance strategy to fir its structural and cultural environment in order to improve information technology performance.
目次 Table of Contents
第一章 序論 1
第一節 研究背景與動機 1
第二節 研究目的 2
第三節 研究流程 3
第四節 論文結構 4
第二章 文獻探討 5
第一節 治理的意義 5
第二節 治理環境 5
第三節 組織結構及領導風格 8
第四節 資訊科技治理 17
第五節 資訊科技使用及資訊科技績效 32
第三章 研究架構及方法 41
第一節 研究架構及假說 41
第二節 研究變數的操作行定義及衡量 44
第三節 資料分析方法 51
第四章 資料分析與討論 52
第一節 樣本基本資料檢定分析與描述 52
第二節 信效度分析 56
第三節 研究模式驗證 64
第四節 研究假說之檢定 76
第五章 結論與建議 78
第一節 研究結論 78
第二節 研究貢獻 80
第三節 研究限制 81
第四節 未來研究方向 82
參考文獻 83
附錄一 研究問卷 93
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