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博碩士論文 etd-0728111-195807 詳細資訊
Title page for etd-0728111-195807
論文名稱
Title
海軍直升機飛行人員人為因素教育訓練課程建置與評估之研究
A Study of the Establishment and Evaluation of Human Factors Training Courses for Naval Helicopter Pilot
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
125
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2011-05-21
繳交日期
Date of Submission
2011-07-28
關鍵字
Keywords
口語評估法、人為因素教育訓練、組員資源管理、SHELL模型、海軍飛行人員
human factors training, crew resource management, SHELL model, verbal evaluation method, naval pilot
統計
Statistics
本論文已被瀏覽 5707 次,被下載 3167
The thesis/dissertation has been browsed 5707 times, has been downloaded 3167 times.
中文摘要
隨著科技與飛安管理的發展演進,全世界飛航失事率逐年降低,飛安狀況呈現改善趨勢;然而,分析近年國內、外民航飛航事故肇因,飛行員人為因素事故比例高達九成,而海軍近10年發生的兩起重大失事均與飛行員疏失有關,人為因素是飛航安全的最大威脅,亦是航空界飛安管理的核心工作。
本研究參酌國內、外民航及海軍相關人為因素文獻,並以SHELL模型為課程架構分類基準,篩檢、歸納出「航空人為因素簡介」、「駕駛員航空生理」、「駕駛員航空心理」、「駕駛員與其他人間之互動」、「駕駛員與設備間之關係」、「駕駛員與軟體間之關係」及「駕駛員與環境間之關係」等7項構面,共60個教育訓練課目。
研究方法採兩階段問卷調查,第一階段由飛航專家篩選出7項構面,共50個較為重要之課目,然後再對海軍及空中勤務總隊之直升機飛行員進行調查,利用口語評判函數分析各構面及構面內各項課程的相對權重與排序,進而發展出海軍本研究教育訓練的初訓、專精訓練及複訓等3項課程,以適用於不同的參訓對象。最後,參酌民航人為因素相關文獻,研提海軍航空人為因素管理之改善策略,以確保本研究教育訓練之成功。
研究得出,初訓課程為35小時,專精訓練課程為26小時及複訓課程為15小時,複訓定期每半年實施1次,而專精訓練及複訓的術科演練採取線上導向飛行訓練或角色扮演方式執行,以驗證飛行員對組員資源管理的實踐能力。另提出海軍在人為因素作業準據、組織、訓練及督考等層面的改善策略,併同本研究教育訓練課程,提供給海軍參考運用,達成改善飛航安全的目標。
Abstract
With the development and evolution of technology and aviation safety management, the aviation accident rate of the world has been reducing year by year, and the aviation safety situation appears to be improving. Nevertheless, in the analysis of the causes of aviation accidents of local and foreign civil aircrafts happened in recent years, the proportion of the cause being human factors of pilot is as high as 90%. And the two major accidents happened to the Navy in the past 10 years were also related to the human error of pilot. In other words, human factors are is the greatest threats to aviation safety, and should be taken as the core work of aviation safety management in aviation field.

The study refers to the literature about the related human factors of the local and foreign civil aircraft and naval aircraft accidents, and takes the SHELL model as the classification criterion of the course structure. As a result, the study has screened and summarized 7 constructs, including “brief introduction of human factors of aviation accidents,” “aviation physiology of pilot,” “aviation psychology of pilot,” “interaction between pilot and other people,” “relationship between pilot and equipment,” “relationship between pilot and software,” and “relationship betweel pilot and environment.” Under these 7 constructs, the paper designs 60 training subjects.

The research approach of the paper adopts two-stage questionnaire survey. In the first stage, aviation experts screened out 7 constructs with 50 more important subjects. After that, survey is made on the helicopter pilots of the Navy and National Airborne Service Corps. Verbal evaluation function is adopted to analyze different constructs as well as the relative weights and sequence of different courses in these constructs. Furthermore, the study develops for the Navy three courses, namely initial training, specialized training and recurrent training, which are applicable to different training targets. Finally, the study refers to the related literature about human factors of civil aviation, and proposes some improvement strategies for the human factors management of naval pilot in order to ensure success of the training of the study.

The study sets a 35-hour initial training course, a 26-hour specialized training course, and a 15-hour recurrent training course. Recurrent training course has to be taken regularly every half year. The skill practices of both specialized training and recurrent training can be implemented by the Line Oriented flight training or by the way of role playing so as to let pilots experience their practice in crew resource management. In addition, the study proposes to the Navy some improvement strategies in the aspects of human factors operation doctrine, organization, training and supervision. These improvement strategies and the training courses of the study can be provided to the Navy as a reference for future use in achieving the goal of great improvement on aviation safety.
目次 Table of Contents
第一章 緒論 ........................................... 1
第一節 研究動機與背景 ....................................... 1
第二節 研究目的 ............................................. 3
第三節 研究流程 ............................................. 4
第四節 研究範圍與限制 ....................................... 5
第二章 文獻探討 ....................................... 7
第一節 我國民航及海軍人為因素教育訓練現況 ................... 10
第二節 國際民航組織人為因素訓練手冊 ......................... 19
第三節 國內、外人為因素及相關訓練文獻 ....................... 20
第三章 研究設計 ....................................... 32
第一節 研究架構 ............................................. 32
第二節 問卷設計與調查對象 ................................... 33
第三節 研究方法(口語評估法) ................................. 36
第四章 實證分析 ....................................... 40
第一節 第一階段問卷結果分析 ................................. 40
第二節 第二階段問卷結果分析 ................................ 42
第三節 人為因素課程建置與規劃 ............................... 57
第四節 海軍飛行員人為因素訓練改善策略 ....................... 63
第五章 結論與建議 ...................................... 66
第一節 結論 ................................................. 66
第二節 主要創新與貢獻及管理上的意涵 ......................... 67
第三節 研究限制 ............................................. 68
第四節 未來研究建議 ......................................... 69
參考文獻 ............................................... 70
附錄 ................................................... 74
參考文獻 References
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